Reading view

There are new articles available, click to refresh the page.

The Biggest CMO Moves of 2024

2024 saw some major chief marketing officer (CMO) moves. While brands including Starbucks and The Knot Worldwide promoted former marketers to the chief executive officer (CEO) office, others like Gap and Adobe finally filled their vacant CMO positions. Other advertisers such as Dove and Major League Baseball (MLB) saw long-time marketing bosses exit, where OpenAI...

Nue Agency Founder Jesse Kirshbaum Says Brands Should Pay Attention to Music Culture

With Nue Agency and its accompanying weekly newsletter Beats + Bytes, music marketer and talent agent Jesse Kirshbaum explores the intersection of music, technology, and brand marketing. Kirshbaum released the agency's first Beats + Bytes 2024 Trend Recap on Tuesday Dec. 17, comprising the newsletter's archives and top cultural trends at the center of those...

P.F. Chang’s Fills CMO Post With Ticketmaster Exec Sonika Patel

Asian-fusion restaurant chain P.F. Chang's has appointed Sonika Patel as its new chief marketing officer, it announced today (Dec. 17). As CMO, Patel fills a position that has been vacant since Tana Davila left in 2022. She will lead P.F. Chang's global marketing strategy, executing a strategic vision around brand loyalty and customer engagement in...

The artistic director of Hermès explained why he thinks their $10,000 bags aren't 'expensive'

May Berthelot wears a white latte ribbed wool with brown buttoned sleeves pullover, a matching ribbed wool midi skirt, diamonds rings, a gold Serpenti ring from Bulgari, and a beige leather Birkin handbag from Hermès in Paris in March 2023.
There's a difference between "expensive" and "costly," Hermès's artistic director says.

Edward Berthelot/Getty Images

  • Luxury brand Hermès is best known for its handbags, which can start at around $10,000.
  • Its artistic director, Pierre-Alexis Dumas, said they were not "expensive," but "costly."
  • Expensive is "a product which is not delivering what's supposed to deliver," he told "60 Minutes."

Would you call a $10,000 bag expensive? Pierre-Alexis Dumas, the artistic director of the luxury brand Hermès, would disagree.

In an interview on "60 Minutes" that aired Sunday, Dumas said the 186-year-old luxury fashion house's bags weren't "expensive" but "costly."

Hèrmes is perhaps best known for its Birkin bag, a tote the brand introduced in the 1980s that starts at around $10,000 but, in some variations, can cost six figures.

Expensive means "a product which is not delivering what it's supposed to deliver, but you've paid quite a large amount of money for it, and then it betrays you," Dumas, 58, said.

He said a "costly" product is priced highly because it is made "properly, with the required level of attention, so that you have an object of quality."

Pierre-Alexis Dumas and Gwyneth Paltrow at Paris Fashion Week in 2020.
Pierre-Alexis Dumas and Gwyneth Paltrow at Paris Fashion Week in 2020.

Pascal Le Segretain/Getty Images

Dumas, who became artistic director of Hermès in 2005 and whose father was CEO of the Hermès group, said each bag the company sell is hand-sewn with its saddle-stitching by artisans trained for the task for years.

The limited resources and time required to complete a product contribute to the final price, which can also depend on size and materials.

Even the rich struggle to get their hands on Hermès bags

Even if Hermès clients have the money to splurge on a Kelly (named for Grace Kelly) or a Birkin (named for British actor Jane Birkin), they might have to wait years for it.

Martin Roll, global business strategist and senior advisor at consulting giant McKinsey, told Business Insider Hermès' brand identity is centered on the scarcity of its product.

Roll said this strategy was critical to the brand's longevity and ability to withstand tougher economic cycles, such as the slumping demand in China that is hitting the luxury industry.

"They know very well that, like all the luxury brands, Hermès could run the risk of being over-saturated," Roll said, adding that the brand's continued family ownership is also an advantage.

Jane Birkin and one of her decorated Hermès bags.
Jane Birkin and one of her decorated Hermès bags.

Jun Sato/Getty Images

"You have that stability in the ownership," he said. "And you have leadership stability."

On "60 Minutes," Dumas dismissed rumors that Hermès artificially drums up the scarcity of its product, saying, "That would require a marketing department, which the Maison doesn't have."

"I always like to say Hermès is an old lady with startup issues," he said.

He also denied that the brand withholds bags to add to their scarcity.

"Whatever we have, we put on the shelf, and it goes," he added.

Read the original article on Business Insider

Rocket Mortgage Gears Up for a Brand Restage

When Quicken Loans rebranded as Rocket Mortgage in July 2021, it sought to align the product with its parent company's (Rocket Companies) brand while showcasing its use of technology throughout the home buying process. Now that it's built some awareness with the new name, Rocket Mortgage is giving its brand a refresh. In partnership with...

5 Brands That Went Big on AI Marketing in 2024, And What They Learned

Brands went bonkers for AI this past year, as they increasingly adopted the growing number of tools available to facilitate mundane tasks throughout the creative process and create new kinds of work. While consumers still feel conflicted about brands use of the technology, some marketing departments have found savings by leaning on generative AI in...

OpenAI Gears Up for a Blockbuster 2025: Big Moves, Big Risks, and Potentially Big Rewards

With a valuation of $157 billion and a string of strategic moves, OpenAI is setting the stage for what could be a transformative 2025. The company is pushing to dominate the AI landscape by recruiting top advertising talent from Google and Meta, launching a search-integrated ChatGPT, and exploring ad-driven revenue as it refines its for-profit...

Spotify is the Latest Brand Facing AI Backlash Over Wrapped Campaign

Spotify is the latest brand to face criticism for using generative AI in its highly anticipated end-of-year campaign, Wrapped, released yesterday (Dec. 4). Disgruntled users took to TikTok, X, and Reddit to air their grievances with the campaign's AI-powered features, calling the music streamer "lazy" and saying the work "flopped" for its lackluster design and...

How Citi CMO Alex Craddock Balances AI’s Power With Human Creativity

Citibank's chief marketing and content officer Alex Craddock believes that despite the power of AI, the magic of great creative still comes from humans. Craddock joined Citi in May from BlackRock after a restructure to oversee its marketing department and set a new strategy for original content and thought leadership, ADWEEK reported at the time....

OpenAI Finds Its First CMO In Ex-Coinbase Marketing Chief Kate Rouch

OpenAI has found its first chief marketing officer (CMO) in former Coinbase CMO Kate Rouch. At OpenAI, she will oversee marketing AI chatbot ChatGPT to consumer and enterprise audiences, reported Ad Age. More broadly, she will focus on communicating the company's mission to "develop AI as powerful as human cognition, known as artificial general intelligence...

The hottest luxury fashion brands that customers should buy before everyone else does, according to The RealReal

Bally models walking down the runway
Secondhand luxury execs have a heads-up on which brands will be on-trend next year.

Victor VIRGILE/Gamma-Rapho via Getty Images

  • Secondhand luxury platform The RealReal has a trove of data about the hottest brands.
  • Demand for trendy items influences how they're priced on The RealReal.
  • These are the brands that two executives from The RealReal say you should buy now.

It's the most wonderful time of the year to be a shopper — but anyone who wants lasting bang for their buck knows to look beyond 2024's biggest trends and choose styles that will last.

Two experts from The RealReal, chief creative officer Kristen Naiman and associate director of fashion Noelle Sciacca, broke down which brands and trends shoppers should add to their carts now before they sell out or get more expensive on the secondhand market.

Using customer data, including about which designers are seeing spikes in search queries, the company can predict budding trends, Naiman said on "The Cutting Room Floor" podcast last week.

The RealReal prices its items based on several variables, including seasonality, condition, availability, and demand, measured through search volume and how quickly items sell out.

The more popular a brand gets, the more expensive it can become, Naiman said on the podcast.

These are the hottest brands to buy this season to be on-trend — and avoid overpaying for — next year, according to Naiman and Sciacca.

Bally

Bally handbag
Bally, popular among fashion insiders, will see a spike next year, Naiman said.

Christian Vierig/Getty Images

"Bally is super hot right now," Naiman said of the Swiss brand, which is already popular among "diehard, interesting fashion people."

It's only a matter of time before it goes mainstream, she added, telling "The Cutting Room Floor" host Recho Omondi that if she wants to buy an item from Bally, she should "do it now."

The brand began to surge earlier this year; Bally sales were up 42% year-over-year in August, Sciacca told Business Insider.

Romeo Gigli

Romeo Gigli
Romeo Gigli is expected to see a comeback next year.

Alena Zakirova/Getty Images

Romeo Gigli is "really trending right now" for vintage-lovers, Naiman told Omondi. The Italian brand became a staple in the 1980s and early 1990s for its romantic style and soft tailoring.

Although its popularity dwindled over the years, Naiman predicted a resurgence.

Styles from the designer's heydey are "particularly captivating consumers," Sciacca said.

Brands like Miu Miu and Loewe will continue to be popular

Miu Miu bag Vienna
Miu Miu is a favorite, and it's showing no signs of slowing down.

Jeremy Moeller/Getty Images

Miu Miu is among the hottest labels of 2024, with retail sales up 86% in the first half of the year. Sciacca and Naiman don't foresee that changing.

Searches are surging on The RealReal, particularly for the brand's bags and sunglasses, with queries up 100% and 212% year-over-year, Sciacca said.

Handbags from Loewe continue to be popular as well.

The label's Puzzle Tote "is selling for an impressive 90% of its original price, while searches for the Flamenco bag have jumped 87% year-over-year," Sciacca said.

Moschino will kick off the year in a big way

Moschino handbag
Moschino will gain popularity as consumers move away from uniform dressing.

Daniele Venturelli/WireImage

"Moschino is a brand to watch as expressive styles gain momentum over uniform dressing," Sciacca said. "We're kicking off 2025 with a Moschino spotlight on-site."

The Italian designer is known for its lighthearted take on fashion.

Customers are searching for Ralph Lauren and Alaïa

Models walk the runway for the Ralph Lauren Fall/Winter 2024 runway show
Ralph Lauren has experienced an increase in search volume this quarter.

Charly TRIBALLEAU / AFP

Both Ralph Lauren and Alaïa are seeing surges in search queries on The RealReal. The former is experiencing a 57% increase in searches this quarter compared to last year, while searches for the latter have risen 29% year-over-year.

For Alaïa, there is particular interest in handbags, including the most recent styles and vintage pieces from the 1980s and 1990s.

Read the original article on Business Insider

Joey King (Literally) Puts On Her Game Face for e.l.f as It Continues to Blend Beauty and Sport

E.l.f. Cosmetics is expanding its sports marketing presence with its football-themed "Eyes. Lips. Face. Fandom." campaign. Created in partnership with 72andSunny Amsterdam, the beauty brand recruited The Kissing Booth actor, Joey King, and Emily in Paris star, Lucien Laviscount, for a spot promoting its Power Grip primer. The pair play a couple meeting the latter's...

❌