I upgraded to first class on Amtrak. Here are 12 things that surprised me about the $273 trip.

Joey Hadden/Business Insider
- I took a first-class train trip on an Amtrak Acela for the first time in 2022.
- Some things surprised me about the cabin like the abundance of drink options yet limited food.
- I was also surprised that only a handful of stations offer lounges for first-class travelers.
When I traveled from New York City to Baltimore by train in 2022, I wanted a slice of luxury. That's why I booked a first-class ticket on an Amtrak Acela train.
My ticket cost $273 and included meal service and access to the Metropolitan Lounge at NYC's Penn Station.
From booking my ticket to taking the journey, several things surprised me about the two-and-a-half-hour trip.
It didn't feel as luxurious as I thought it would, and ultimately, I thought the perks weren't worth the higher price tag.

Joey Hadden/ Business Insider
I've traveled on many Amtrak trains in coach and also spent 60 hours on overnight Amtrak trains between Miami and NYC in bedroom and roomette accommodations, which cost hundreds more than my Acela ticket.
Acela is an express option for regional trips around the Northeast with 14 stops in 12 cities, according to the train line's website.
This particular ride was 20 minutes faster on Acela than it would have been on a typical Amtrak.

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Every Amtrak I'd been on before had coach seating, but Amtrak Acela trains only have business and first-class seating.
My ticket cost $273 because I booked a standard ticket (which on an Acela is actually business class) for $121 and then spent an extra $152 to upgrade to first class.
The fare I booked was about $100 cheaper than the same tickets in the coming weeks, according to a quick Amtrak search.

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The cost of upgrading to first class β $152 β was more expensive than the standard business-class ticket β $121.
"Much like our airline peers, Amtrak pricing strategy is influenced by several factors β demand, departure, seasonality, route, city pair, class of service, and other market conditions," a representative for Amtrak told Business Insider.

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As a New Yorker, part of the allure of a first-class ticket was having access to Penn Station's Metropolitan Lounge, a quiet waiting area for select Amtrak customers with comfortable seats and free snacks.
First-class passengers get in for free on the day of their trip, while business-class passengers can pay $50 to access the club.
I thought the lounge was the best perk of my first-class ticket, so I was shocked to find that it is only available at some stations on the Amtrak Acela line.
Outside New York, anyone traveling from Philadelphia, Washington, DC, and Boston's South Station has access to a lounge, according to Amtrak. But there are many other stops on the Amtrak Acela that don't offer this perk.
Amtrak didn't respond to a request for comment from BI about this perk only being available at a few stations.

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When I approached the snack counter in the lounge, I was overwhelmed with choices. There were Kind bars, cookies, popcorn, candy, chips, and hummus.
I also spotted free beverages like coffee, iced tea, and citrus-infused water.
I ordered water, an iced coffee, and a Kind bar, and the server gave me an extra one.
Looking back on it, I wish I had asked for a few more treats to enjoy on my trip.

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Amtrak Acela automatically assigned my seat when I reserved a ticket. However, I later learned that it may be changed on the website anytime before departure.
Seat maps are available on Amtrak's website. They specify which direction each seat faces, as not all seats are forward-facing.
Luckily, I ended up in a seat positioned in the direction the train was headed.

Joey Hadden/Business Insider
On most trains I've been on, each row had the same number of seats on either side of the aisle. In the Acela first-class car, however, there were two seats on one side and one seat on the other. The seats faced both directions.
I was lucky to find that my automatically assigned seat was a single one, which I thought gave me a bit more space since I was traveling alone.

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In my opinion, the seats in first class were not as comfortable as they initially appeared to be based on their size.
I also didn't find them to be much more comfortable than the business-class seats I also experienced, which were slightly smaller and closer together.
Amtrak didn't respond to a request for comment from BI about the seats.

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At the beginning of the ride, I received a complimentary drink and could select from sodas, juices, teas, coffee drinks, and alcoholic beverages, ranging from beer and wine to liquor and cocktails. It came as part of the fare.

Joey Hadden/Business Insider
As soon as I poured my orange juice into the accompanying glass, I regretted it.
I was disappointed to see that there was no cup holder on my tray table and once we were moving, the ride was pretty bumpy.
I worried that the glass would fall off the table. Looking back on it, I should have just left the juice in the bottle.

Joey Hadden/Business Insider
I traveled during breakfast and had four options to choose from. However, for the cost of my ticket, the food choices were limited.
Amtrak didn't respond to a request for comment from BI about the menu.

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Three minutes after ordering, my meal came out, and I was surprised to find that it included a croissant, too, because it was not listed on the menu.
The fruit tasted cold and fresh. Every piece was just as juicy and flavorful as the last, which I didn't expect since I was on a train. The croissant tasted a little less fresh to me, but it was still warm and tasty.

Joey Hadden/Business Insider
In my experience, the bathroom seemed to be quite typical of a train bathroom in other classes. I didn't notice any special, luxurious touches that would make it feel more akin to traveling in first class.

Joey Hadden/Business Insider
Overall, my ride was pleasant, but with what I thought was a limited menu and stiff seats, my first-class ticket wasn't worth $273 to me.
Next time, I'll save my money and book a standard ticket for a short ride.