• AT&T's CTO told his US team there wouldn't be "one-for-one" seating upon the full office return.
• He added that AT&T would stagger its five-day-a-week mandate as more office space was constructed.
• Some teams may see their full office return delayed if construction doesn't finish in time, he said.

AT&T Technology Services employees in the US won't have "one-for-one" seating when they begin returning to the office five days a week in the new year, the company's chief technology officer wrote in a new memo.

The telecom giant's CTO, Jeremy Legg, detailed how the new in-office policy would be implemented across his US team in a Wednesday memo obtained by Business Insider.

The new in-office requirement for US AT&T Technology Services employees will begin a phased rollout on January 6 and is expected to be fully implemented for most teams by March 3, the memo said.

"Our purpose at AT&T is connecting people to greater possibility," Legg wrote. "We firmly believe that working together, in person and in proximity to our peers, is the best way for ATS employees to fulfill that purpose."

Legg oversees AT&T's technology organizations for business, consumer, IT and cloud, data and analytics, security, network architecture and AT&T Labs, and new product development. The AT&T Technology Services team has roughly 10,000 workers in the US.

AT&T told BI that organizations within the company have the flexibility to determine the right approach for their teams based on business needs and that many were staggering the return of employees.

The memo came after BI first reported that AT&T was tightening its return-to-office mandate from three days a week to five full workdays.

Legg said in the email that the company understood that not every employee could be on-site every single day because of "travel, vacations, or other reasons" and that "leaders will work with employees to provide the needed occasional flexibility."

While several expansion projects are underway in Atlanta and Dallas, Legg said AT&T "will not offer one-for-one seating per employee" and the company "will observe capacity vs. demand and make adjustments" as needed.

Legg's memo said that teams assigned to AT&T's Atlanta-area locations would be notified if their full-return-to-office date was delayed as construction on additional space progressed.

Several employees have told BI that workspace capacity has been a challenge, even with the prior hybrid arrangement.

Employees told BI it's common for workers to end up sitting in the hallways or working in the cafeteria to avoid running afoul of the company's attendance-tracking system.

One employee said their office had more than 1,200 people assigned to it but only about 150 desks available.

"I know returning to the office 5 days a week is a significant change for some," Legg said in his memo. "By coming together in person, we can strengthen our connections, foster a vibrant culture, and achieve our shared goals."

Read the full memo

Dear ATS U.S.-Based Management Employees,

Our purpose at AT&T is connecting people to greater possibility. We firmly believe that working together, in person and in proximity to our peers, is the best way for ATS employees to fulfill that purpose. By fostering in-person interactions, we can form stronger relationships, build trust and enhance our collaboration, innovation, and overall effectiveness as a team.

Full-Time Office Presence in 2025

That's why l'm asking all employees with Full Time Office designations (NFTO, MFTO CFTO) to return to the office full time, with staggered starts based on management level and office space availability. FTO employees in ATS will work in the office full-time, 5 days a week according to this schedule:

• January 6, 2025: All U.S.-based supervising level 4s and above
• February 3, 2025: All U.S.-based supervising level 3s and above in all locations except Atlanta and Alpharetta¹
• March 3, 2025²: All other U.S.-based management employees in all locations except Atlanta and Alpharetta¹

¹Construction of additional space is underway at Lenox, with an expected readiness date between April and June. As construction progresses, employees in Atlanta and Alpharetta will be notified when it's time to work in the office 5 days a week.

²Construction of additional space for ATS teams is underway at Dallas Headquarters and at 2900 West Plano Pkwy. Employees in these locations will return to the office March 3 if the space is ready. If completion is delayed, we will communicate further instructions to affected teams.

As we stagger the return to 5 days per week per the timeline above, FTO employees should continue to be present in the office 3 to 5 days per week. There is no change in expectations for Future Office Workers or virtual workers. We periodically review the needs of the business and may occasionally change an employee's office designation based on those needs.

Fostering Collaboration

Between now and early first quarter 2025, we will be working with Global Workplace Services to align teams to neighborhoods on each of our campuses.

Even with employees working full time in the office, we know that not all employees will be in every day due to travel, vacations, or other reasons. We will not offer one-for-one seating per employee. We will observe capacity vs. demand and make adjustments working with Workplace Services as needed.

Flexibility and Accountability

We know employees occasionally need to work remotely for various reasons. Leaders will work with employees to provide the needed occasional flexibility. This balance between flexibility and accountability is essential to maintaining our high standards of performance and collaboration. Senior leadership will review overall presence trends via How and Where We Work presence dashboards. With this data, we will work toward improving things like seating, availability of amenities, and parking options.

Next Steps

The How and Where ATS Works SharePoint site is your definitive source of information on returning to the office full-time, including campus and neighborhood information as it becomes available. It is currently being updated to reflect the changing expectations for our organization. Supervisors can also answer questions. We are committed to making this transition as smooth as possible for everyone involved.

Additional Thoughts

I know returning to the office 5 days a week is a significant change for some. As we outlined during Analyst and Investor Day, we have tremendous momentum in growing this company the right way. That momentum will accelerate when we reap the benefits of faster collaboration and innovation. By coming together in person, we can strengthen our connections, foster a vibrant culture, and achieve our shared goals.

Your dedication and commitment to excellence are the driving forces behind our success.

Thank you for your continued hard work and support. I look forward to seeing you all in the office and working together to create an even brighter future for ATS.

Jeremy

If you are an AT&T worker who wants to share your perspective, please contact Dominick via email or text/call/Signal at 646-768-4750. Responses will be kept confidential, and Business Insider strongly recommends using a personal email and a nonwork device when reaching out.

The former CIA counterterrorism officer John Kiriakou looks at counterterrorism scenes in movies and TV and breaks them down for realism.

Kiriakou explains the counterterrorism efforts done to directly address the September 11 attacks — commonly known as 9/11 — such as the raid on Osama bin Laden's compound, which ultimately led to his killing, in "Zero Dark Thirty," featuring Jessica Chastain, Joel Edgerton, and Chris Pratt; and the CIA's interrogation techniques — such as waterboarding and sleep deprivation — to detainees, such as the Al-Qaeda members Abu Zubaydah and Khalid Sheikh Mohammed, in "The Report," starring Adam Driver. He breaks down the plausibility of weapons used by terrorists, such as the use of weapons of mass destruction, particularly nerve agents, in "Mission: Impossible — Rogue Nation," with Tom Cruise and Simon Pegg; and the cyberterrorism attack in "Skyfall," featuring Daniel Craig and Judi Dench. Kiriakou looks at more counterterrorism strategies, such as the drone attack in "Homeland" S4E1 (2014), starring Claire Danes; and the collaboration of intelligence agencies in "Body of Lies," featuring Leonardo DiCaprio, Russell Crow, and Oscar Isaac. He also reacts to the depiction of other real-life terrorist attacks, such as the 2008 Mumbai attacks in "Hotel Mumbai," starring Dev Patel; the Munich Massacre, which involved the Palestinian militant organization Black September, in "Munich," with Daniel Craig and Eric Bana; and the depiction of the hijacking of the Indian Airlines Flight 814, which landed in Kandahar International Airport in Afghanistan — then a stronghold of the Taliban — in "IC 814: The Kandahar Hijack" E5 + E6 (2024).

Before 9/11, Kiriakou served as a counterterrorism operations officer in Athens, Greece; and after the 9/11 attacks, Kiriakou was appointed chief of counterterrorist operations in Pakistan, where he oversaw a series of military raids on Al-Qaeda safe houses, resulting in the capture of numerous Al-Qaeda members, including leading the raid that captured Abu Zubaydah — who was then believed to be Al-Qaeda's third-highest-ranking member. He left the CIA in 2004, and in 2007, he went public with his information about the CIA's "enhanced interrogation techniques," a program of systematic torture of detainees. He was sentenced to 30 months in prison, where he pleaded guilty to a charge of revealing information that identified a covert agent. He went on to become a senior investigator for the Senate Foreign Relations Committee and a terrorism consultant for ABC News. He has written various books and teaches and speaks around the country, focusing on the CIA, terrorism, torture, and ethics in intelligence operations.

You can follow Kiriakou on LinkedIn:

Here is a link to Kiriakou's books.

• AT&T is requiring many office employees to work on-site a full five days a week starting in January.
• The telecom giant previously accommodated a hybrid schedule in its return-to-office push.
• The news comes as Amazon has delayed some RTO plans due to capacity issues.

AT&T's return-to-office mandate is set to get more strict in the new year.

The Dallas-based telecom giant confirmed to Business Insider that it is requiring all office employees to work on-site five days a week starting in January. The change follows about a year of AT&T accommodating a hybrid schedule in its widely publicized office push.

In the summer of 2023, CEO John Stankey said workers would be required to report at least three days a week to one of nine corporate hubs: Dallas; Atlanta; Los Angeles; San Ramon, CA; Seattle; St. Louis; Washington; Middletown, NJ; and Bedminster, NJ. The company previously supported more than 300 offices across the US.

Thousands of affected employees faced the choice of relocating or finding a new job, with some 18,000 management employees opting to return to one of the hubs, according to AT&T's proxy statement this year.

Now, some workers who may have gotten used to hybrid schedules will soon be required to log eight hours a day, five days a week at the office.

"The majority of our employees and leaders never stopped working on location for the full work week — including during the pandemic," a company spokesperson told Business Insider.

In multiple social media posts, Reddit users on the AT&T subreddit voiced concerns about whether the offices have enough capacity for employees.

AT&T told BI it is updating its facilities amid the policy change.

"As we continue to evolve our model, we are enhancing our facilities and workspaces, adapting our benefits programs, and incorporating best practices to ensure our employees are best equipped to serve our customers," the spokesperson said.

This week, BI reported that Amazon was delaying its 5-days-in-office mandate for some employees due to workspace shortages at some locations. While most locations are on track to be ready on January 2, internal documents indicated some employees will be delayed until as late as May.

"We continue to believe that the advantages of being together in the office are significant," Amazon CEO Andy Jassy told employees in a September memo announcing that employees were expected to be in the office every day of the week.

AT&T is also expanding its footprint in Atlanta, where the company signed a lease earlier this year on two office buildings it had previously vacated, CoStar reported.

Shares of AT&T are up roughly 40% in 2024 so far, outperforming the S&P 500's 27% return in the period. The telecom giant reported mixed third-quarter results in October, adding more new wireless subscribers than Wall Street expected but coming up slightly short for overall revenue as the land-line business declines.

The RTO push comes as some big-company CEOs say they're frustrated with hybrid work setups. Many job seekers have also found that it's getting harder to find a remote job or one that's hybrid.

At the same time, some employers appear to have settled into a tentative truce over how often workers are required to show up at the office.

In an October survey of nearly 7,500 organizations globally, the recruiting company Korn Ferry found that the share of employers requiring workers to report to the office five days a week had dropped to 43% from 89% before the pandemic ushered in a global experiment in remote work.

If you are an AT&T worker who wants to share your perspective, please contact Dominick via email or text/call/Signal at 646.768.4750. Responses will be kept confidential, and Business Insider strongly recommends using a personal email and a non-work device when reaching out

NFL legend J.J. Watt criticized Detroit Lions head coach Dan Campbell for his decision for an onside kick early in the fourth quarter against the Buffalo Bills on Sunday.

The Lions opted for the onside attempt while down 10 points with about 12 minutes left in the game. Instead, Bills wide receiver Mack Hollins returned the bouncing ball 38 yards to set up a Josh Allen touchdown pass to Ray Davis. Buffalo went back up 17 points.

Watt lobbed his criticism on X.

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"It was a 10-point game. With 12 minutes left. I don’t understand," Watt wrote.

"I ‘think’ I could wrestle a small bear, that doesn’t mean I should try it. I love that DC believes in his squad so much that he thinks everything they do will be successful. But onside kicks have a 7% success rate. Trying one with 12 min left while only down by 10 was insane."

The Bills never wavered and won the game 48-42. 

Campbell admitted he thought they would have recovered the kick.

"I thought we’d get that ball," he said. "I wish I hadn’t done it."

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The element of a surprise onside kick was nixed to usher in the dynamic kickoff. Teams must declare their intention of an onside kick and can only try it in the fourth quarter. Entering Week 15, only 3-of-41 onside kicks were recovered.

NFL executive Troy Vincent said the competition committee may have to consider options to revive the onside kick because it has become a "dead play."

"I think all has to be on the table," Vincent said. "When we adjusted the kickoff five, six years ago, that also (impacted) the onside kick. You used to have overload, attack blocks, trap blocks that occurred on that play, which was a pretty dangerous play. You can set people up for failures is what we would say.

"I think you have to look at all aspects. You should be able to do that in any quarter. It’s not a surprise onside kick. I think all of those things have to come back to the table. We should explore. Our effort should be to make every single play a competitive play and that includes that play whether it’s first quarter or fourth quarter."

The Philadelphia Eagles proposed an adjustment to onside kicks last year. It would have let teams try a 4th-and-20 from their own 20. If converted, the team would get the ball back.

The Associated Press contributed to this report.

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• The Salt Typhoon hack is one of the largest attacks on US telecommunications ever, officials say.
• The yearslong attack originated in China and targeted major telecom companies like AT&T and Verizon.
• The NSA says it believes Chinese hackers were targeting senior US political figures.

US security officials have warned that millions of people's personal information could be at risk after a yearslong hacking campaign originating in China.

The US government started investigating the hack in the summer after Microsoft — which named the hack the Salt Typhoon — sounded alarms about anomalies.

Speaking to reporters on Saturday, White House Deputy national security advisor Anne Neuberger said that while data belonging to millions of Americans was likely compromised, the hack targeted senior US officials.

"We believe the calls they recorded and took was really more focused on very senior political individuals," she said.

A report from the Congressional Research Office said Chinese hackers may have sought access to presidential candidates' communications. "With that access, they could potentially retrieve unencrypted communication (e.g., voice calls and text messages)," the report says.

A senior NSA official said in October that hackers from China accessed information from AT&T, Verizon, and Lumen Technologies, according to NBC.

Senate Intelligence Committee Chairman Mark Warner told The Washington Post that the hack is the "worst telecom hack in our nation's history by far."

"This is an ongoing effort by China to infiltrate telecom systems around the world, to exfiltrate huge amounts of data," Warner told the outlet.

The New York Times reported that hackers from China went undetected inside American telecommunications companies for over a year and obtained a nearly complete list of phone numbers that the Justice Department monitors in its "lawful intercept" system. The lawful intercept system is what allows law enforcement, through a court order, to wiretap or "bug" phone calls.

The FBI warned that all US citizens should use a cellphone that automatically updates its operating system and use encryption and multifactor authentication for email and social media accounts.

Neuberger said in an earlier press call on Wednesday that the government does not believe any of the targeted telecom companies have "fully removed" the Chinese hackers from their networks, and communications are still at risk. Senior White House officials on the call said the hack has been ongoing for "likely one to two years."

"President Biden has been briefed multiple times on this compromise," Neuberger told reporters. She added that the White House "has made it a priority for the federal government to do everything it can to get to the bottom of this."

Neuberger said that White House leaders are meeting three times a week to discuss the hack.

The Senate Commerce Subcommittee will hold a hearing on December 11 to discuss security threats to communications networks and review best practices for providers to mitigate consumer risks. The committee will focus on the Salt Typhoon attacks in the hearing.

Cleveland Browns and Pittsburgh Steelers defensive stars hyped up the AFC North battle that’s set to take place on Thursday night.

Browns defensive end Myles Garrett was named the 2023 Defensive Player of the Year as he secured 14 sacks and 42 total tackles in 16 games on his way to a fourth consecutive Pro Bowl selection. He received 23 first-place votes and narrowly won over Pittsburgh Steelers star T.J. Watt.

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Watt led the NFL in sacks with 19 and had 48 total tackles in 17 games. He appeared to be upset with the alleged snub and expressed his feelings in a social media post, saying "nothing I’m not used to."

Garrett told reporters Tuesday he thought Watt should apologize after he didn’t reach out to congratulate the Browns star.

"No, he didn't say nothing to me. He's got to apologize to me when I see him," he said.

Garrett explained he was never one to complain about losing out on an award.

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"I've never complained about the trophy not being in my house and vice versa," he added, via NFL.com. "He shouldn't be feeling two ways about it going to me. So, I'm just going to play the game, I don't play against T.J., he doesn't play against me. But we have a plan to go out and do what we're supposed to, win the game and dominate on defense. But it's up for grabs this year, and we'll see the best man win."

Watt took an opportunity to praise Garrett’s abilities on the football field.

"I have respect for everybody in the league. Obviously, he's a guy who has been a top pass rusher in the league for a long time," he said, via the Pittsburgh Tribune-Review. "But I don't compete directly against him. It's our team versus their team, and at the end of the day, I just want the Pittsburgh Steelers to come out with a win."

The two star defenders are going head-to-head again for the Defensive Player of the Year award.

Garrett has seven sacks and 23 tackles in 10 games. Watt has 7.5 sacks and 36 tackles. He also leads the NFL in forced fumbles with four.

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