❌

Normal view

There are new articles available, click to refresh the page.
Before yesterdayMain stream

I paid over $2,000 for a first-class flight on Alaska Airlines. Unfortunately, it wasn't much better than economy.

8 January 2025 at 06:04
first class on alaksa airlines
Even the nicest plane I flew on during my round-trip Alaska Airlines trip wasn't worth it.

Jamie Davis Smith

  • I usually fly economy, but I splurged on a first-class Alaska Airlines ticket to Hawaii.
  • The round-trip flight cost over $2,000, but the amenities really let me down.
  • It definitely wasn't worth it for me β€” I hope I actually get a first-class experience someday.

I travel often and have only flown economy. However, faced with long-haul flights from the East Coast of the US to Hawaii, I decided to spring for first-class tickets.

I was traveling without my family, so I thought it might be my only chance to see what it's like at the front of the plane without shelling out for multiple tickets.

After looking at different itineraries, I picked a round-trip flight on Alaska Airlines that cost over $2,000. I'd never flown with the airline before, but I excitedly hit buy on the nonrefundable first-class tickets.

I thought the luxury experience would be worth the investment. Instead, in my opinion, what I got wasn't much better than economy.

Unfortunately, I should've done my research.
jamie posing in front of an alaska airlines plane
I was bummed that I wouldn't be able to use any lounges.

Jamie Davis Smith

My first incorrect assumption what that my first-class ticket would automatically get me access to an airport lounge. I thought this would be especially nice since my itinerary included a layover in each direction.

Unfortunately, there weren't Alaska lounges at any of the four airports I flew through during my trip, and you have to be an Alaska Lounge+ member to access any of the airline's partner lounges.

To make things worse, I assumed the first-class seats would be as nice as those I've seen on other airlines. My heart sank when I learned that Alaska Airlines' first-class seats don't recline much and don't have seat-back screens.

I'd been looking forward to a deep recline to help me sleep and zone out while watching movies and catching up on emails throughout my 18-hour travel day.

At this point, I wondered if it would've been better to fly economy on a different airline, but it was too late to change my ticket.

Still, I tried to look on the bright side.
first class seat on an alaska airlines plane
Although they didn't recline, the seats were pretty comfortable.

Jamie Davis Smith

When I boarded my first flight, I was cautiously optimistic.

I was glad to see my first-class chair was noticeably bigger than a typical economy seat. Plus, it had plenty of padding to make it more comfortable.

Unfortunately, the seats reclined even less than I expected. I also didn't get a pillow or an amenities kit, just a blanket, which is what I'm used to on longer economy flights on other airlines.

Unfortunately, things only got more boring from there.
back of a first-class seat on alaska airlines
There wasn't even anywhere for me to hang my tablet to watch movies.

Jamie Davis Smith

I packed a tablet with a big screen so I could watch movies and TV shows through Alaska's app, which seemed to have a pretty good selection. However, there wasn't a tablet holder on the seatback for either of my flights there.

Because I had only one tray table, I had to choose between watching movies or using my computer to catch up on emails. Given the limited space, things got even tighter when the food came out.

I also had to pay an extra $32 ($8 on each leg of my flight) for WiFi.

I subsisted on snack boxes throughout the long flights there.
mediterranean tapas box with yogurt, fruit, and bread on an airplane
I didn't get an entrΓ©e on either of my first two flights.

Jamie Davis Smith

When it was time to eat, I was hoping for a hot meal. I left my house at 4 a.m. without breakfast and was starving.

I waited to see what would be on my tray, only to discover that because I had not selected a meal in advance (which I didn't know was a thing), I was stuck with a snack box and a couple of mediocre sides.

I got the same snack box (sans entrΓ©e) on my second flight, leaving me hangry when I landed.

As I deplaned, I longingly thought about the delicious food I had on a recent Turkish Airlines flight in economy.

The return flight was slightly better but still far from luxurious.
tablet on the back of an airplane seat
I finally had somewhere to put my tablet on my first flight home.

Jamie Davis Smith

When it came time to board my first flight home, I was happy to see that the plane was nicer.

This time, I had a tablet holder on the back of my seat so I could watch from a comfortable distance and save some tray space.

The seats didn't recline more than the other plane, but they did have footrests. My flight left at 11 p.m., and I was so tired that I dozed off easily.

Unfortunately, I was soon disappointed again when I boarded my connecting flight. The plane was an older model without a tablet holder.

I had at least preordered a meal for this leg, which was better than the snack box.

I'm looking forward to having a better first-class experience someday.
jamie on an alaska airlines flight in first class
I won't be flying first class on Alaska Airlines again.

Jamie Davis Smith

I can't totally blame Alaska for my underwhelming first-class experience.

If I had done some research before booking, it would've been much clearer that the airline is known for its no-frills planes. However, it still felt like I was paying first-class prices, so I think some disappointment is appropriate.

I won't be flying first class on Alaska again, but I hope to have a real, luxurious experience on another airline in the future.

Alaska Airlines did not immediately respond to a request for comment.

Read the original article on Business Insider

First time flying first class? Here are etiquette tips to avoid being the most annoying person in a premium cabin

23 December 2024 at 09:36
A bed, slippers, a blanket, a robe, and a sleep mask on a bed inside the first class cabin inside an Airbus A380 at the airbus factories in Hamburg, Germany, Reefrreshments in the background in front of three windows
First class is about indulgence, and business class is about sleeping and working comfortably, a travel expert, Gilbert Ott, says.

Christian Charisius/picture alliance via Getty Images

  • First-time flight upgraders should be aware of business- and first-class etiquette.
  • A flight expert shared his top tips for blending in with passengers who often book premium cabins.
  • He said not to ask whether everything is free in first class or expect too much in business class.

When you're flying first class, etiquette is key for blending in with the opulent crowd β€” especially if you've never been in a premium cabin before. The same goes for business class.

Travelers in first and business class may be spoiled with welcome gifts, multicourse meals, and private seats for lounging. While tickets aren't cheap, credit card and airline rewards programs have made the luxurious cabins accessible for people accumulating points and miles.

If you're upgrading a flight for the first time, Gilbert Ott, who flies an estimated 200,000 miles a year, has a few tips for those who want to blend in with the first- and business-class crowds and avoid annoying more seasoned premium passengers.

Don't ask whether everything is free in first class
A beige First Class Airplane Seat With Tray Of Food
Most first-class offerings are included in the price of the ticket.

imaginima/Getty Images

"I think the etiquette is that first class is about indulgence," Ott told Business Insider.

Ott doesn't recommend asking flight attendants whether each bonus offering is free because everything is complimentary, from meals to sparkling wine.

And there's nothing wrong with "filling your boots" to make the most of the perks, he added.

Don't expect too much in business class
Passengers are sitting in the commercial plane. Cabin crew is take care passengers in the plane.
Business class offers a less personalized experience.

eyesfoto/Getty Images

While first-class passengers often get personalized experiences and are greeted by name, business-class flyers shouldn't expect the same level of attention.

"Business class is about efficiency. It's a comfortable seat where you can sleep or work," Ott said.

Staff members serve dozens of people in business class, while first-class cabins typically seat fewer than 10 passengers, he added.

"There's a lot of work that goes into all those meals and drinks," Ott said. "So if you're looking for an over-the-top experience, then first class is where you can expect staff to make the flight awesome. And that's what you're paying for."

Don't hover over passengers in doored seats
Luxurious seats with doors inside a first-class cabin on a plane
Doored seats offer more privacy for passengers in premium cabins.

jun xu/Getty Images

If you've flown recently, you may have noticed that many business- and first-class cabins have added doors to each seat to give passengers more privacy.

Ott said you shouldn't infringe on another traveler's space to fetch items from overhead bins.

"Don't awkwardly hover over the person because the whole idea of doors is that people can't look in on you," Ott said. "So when you wake up and someone is looking over your space, it's odd."

Don't take up too much overhead-bin space
Empty airplane interior, bag left in overhead bin, side view
Stick to the space above your seat.

Thomas Barwick/Getty Images

BI previously reported that premium-cabin passengers are often entitled to overhead-bin space, and according to Ott, the bins are usually not too crowded. But that doesn't mean you should bring extra bags and put them wherever you want, as Ott has seen many passengers do.

Instead, Ott suggests keeping your limited belongings in the space above your seat.

Read the original article on Business Insider

❌
❌