Who Gives A Crap? Hackers, apparently, after toilet paper maker's customer data exposed
Toilet paper purveyor Who Gives A Crap has found itself in a bit of a mess after an intruder accessed customer information through a third-party software provider, leaving the company scrambling to clean up a breach affecting shoppers in the UK, US, and Australia.
Key points
- The provider spotted the intrusion the following day and says it secured its systems by November 1, although Who Gives A Crap wasn't told until November 6.
- While Who Gives A Crap has been busy cleaning up, the supplier at the center of this particular stink remains a mystery.
- Canadian customers, meanwhile, appear to have escaped this particular toilet emergency, with the supplier reporting that no personal information belonging to shoppers in the country was accessed.
Who Gives A Crap says it has since disconnected the provider from its systems, changed access credentials, and begun warning affected customers to watch out for suspicious emails, texts, calls, and other unsolicited communications.
Additional details
- The exposed information includes customers' names, email addresses, phone numbers, mailing addresses, and total spending with the company.
- "The main concern is scam or phishing messages that use your real details to look convincing," the company warned in its customer email.
- In an email sent to affected customers over the weekend, seen by The Register, the loo roll seller warns that personal information was accessed without authorization after a security incident at an unnamed US-based marketing software provider.
- That's something of a relief, although whether the intruder actually made off with the data remains a pressing question.
- The company hasn't identified the software provider or disclosed how many customers were affected, including those in the UK, and didn’t respond to our questions.
How this summary was made: extractive summary — built from the sources' own reporting. It is drawn only from the reporting of the sources listed below — read the originals for full detail. How we summarize →
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