Microsoft scrambles to fix global outage affecting Teams and Outlook
Microsoft is struggling to fix a global outage, with services including Teams, Outlook and AI software Copilot affected by "connectivity problems".
Key points
- Microsoft said the outage was caused by servers unexpected becoming unavailable, straining other systems.
- Microsoft has said the outage was not caused by a cyber-security incident, but efforts to fix the issues have so far been largely unsuccessful.
- The software giant said that its efforts to repair the major Outlook outage were not going as expected.
The tech company said it was “seeing positive results” in its efforts to improve capacity to enable more users to get back on its systems, after a global outage affected millions of users for more than 12 hours on Thursday and Friday.
A Microsoft outage disrupted Outlook and Teams worldwide, with reports from scores of countries and territories.
How this summary was made: extractive summary — built from the sources' own reporting. It is drawn only from the reporting of the sources listed below — read the originals for full detail. How we summarize →
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Every article behind this summary — 6 articles from 5 outlets
France 24November 13, 2026, 9:18 AM UTC →
BBC NewsNovember 13, 2026, 9:10 AM UTC →
The Guardian WorldNovember 13, 2026, 9:08 AM UTC →
DW NewsNovember 13, 2026, 7:46 AM UTC →
BBC NewsNovember 13, 2026, 7:18 AM UTC →
BBC TechnologyNovember 13, 2026, 2:38 AM UTC →
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