AI & Tech

Microsoft’s massive Outlook outage might be over

A Microsoft outage on Thursday and Friday affected users of services like Outlook, Teams and 365.

✦ Extractive summary — built from the sources' own reporting•From 4 sources•1 min read•Updated November 13, 2026, 8:16 PM UTC
Key points
  • Governments, businesses, individuals were disrupted globally as server failures stretch into second day.
  • While some apps and features are still running in a degraded state on Friday morning, some people (including Verge staffers) reported that access to their emails had been restored, though the flow of Outlook mail might be delayed.
  • Just before noon on Friday, Microsoft said it's seeing "broad recovery," and that the problem "was a technical issue not related to cyber or AI / agents." Microsoft: We are deeply sorry for the disruption this incident has caused our customers and partners.

A Microsoft outage is affecting services including Teams, Outlook and AI software Copilot.

Service is recovering for Microsoft Outlook and 365 after an almost two-day outage impacting millions of users around the world.

Additional details
  • We know the trust they plac … Read the full story at The Verge.

How this summary was made: extractive summary — built from the sources' own reporting. It is drawn only from the reporting of the sources listed below — read the originals for full detail. How we summarize →

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Every article behind this summary — 4 articles from 4 outlets