Apple tells its Support Community to STFU
The dedicated discussion forum, which gave Apple users a place to exchange advice, troubleshoot, and generally chat about Apple products, has been placed into read-only mode, with a message from the company announcing that the Support Community will shut down for good on November 20th.
Key points
- Here's the full banner notice that's currently displayed on the website: "The Apple Support Community will permanently close on November 20, 2026.
- It's the end of the road for the Apple Support Community.
- Technology has come a long way since then, and recent AI developments have made user-to-user forums like Apple's Support Community less popular.
Users seeking help with their gizmos from other Apple customers were greeted with the message: "The Apple Support Community will permanently close on November 20, 2026.
Additional details
- "We want to thank the community members who have contributed their time and expertise to help others with their Apple products." Need help?
- Some reports date the site's origins to 1998, when Apple was busy killing off the Newton platform and launching Mac OS 8.5.
- You can continue to find trusted guidance and support on t … Read the full story at The Verge.
- Apple hasn't said whether that archive will remain accessible after the closure.
- Want to see if your fellow Apple users have an answer to what ails your device?
How this summary was made: extractive summary — built from the sources' own reporting. It is drawn only from the reporting of the sources listed below — read the originals for full detail. How we summarize →
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