Agentic commerce is slow to catch on
Either adoption is slow, or much of Silicon Valley is dead wrong in its assumptions about regular people’s behavior (it wouldn’t be the first time).
Key points
- That could validate decisions by big retailers like Amazon to block agents, whose robot eyeballs can’t be monetized the same way humans’ can.
- “The adoption of these horizontal personal agents may be much slower than is anticipated,” Booking Holdings CEO Glenn Fogel said.
Airbnb CEO Brian Chesky said Friday that the site was seeing “very, very low numbers” of bookings by Meta’s Muse and Instinct AI agents, while DoorDash has received “maybe several hundred orders in total” from personal AI assistants, CEO Tony Xu said.
How this summary was made: extractive summary — built from the sources' own reporting. It is drawn only from the reporting of the sources listed below — read the originals for full detail. How we summarize →
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