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He quit his corporate job at age 28. Now, he runs his family's business of selling paper gifts for the dead.

By: Erin Liam
18 December 2024 at 16:14
Alex Teo holds joss sticks and joss paper at his warehouse
Alex Teo is the third-generation owner of Ban Kah Hiang Trading.

Erin Liam

  • Alex Teo, 36, left his corporate job to take over his family's joss paper business.
  • The journey has not been easy in modern Singapore, where religious affiliations are declining.
  • Teo's career goal is to reinvent the traditional business for the younger generation.

The latest smartphone, a three-story villa, and a private jet. Alex Teo has sold it all β€” for the dead.

Teo, 36, is the third-generation owner of Ban Kah Hiang Trading, one of Singapore's oldest joss paper businesses. They sell incense sticks, joss papers, and paper effigies β€” or paper replicas of real-life objects β€” which are designed to be burned as part of Chinese ancestral worship outside homes and in temples.

His grandfather opened the shop in the 1950s before his father took over in the early 1990s.

But it's an increasingly tough business to run in Singapore, where religious affiliations are waning. Many joss paper business owners of his father's generation have closed down because their kids did not want to take over, he said.

So, at 28, he stepped up. "I thought it would be a pity if I were not to continue it," he told Business Insider.

Now, he's on a mission to reinvent the traditional business for the new generation.

He had no interest at first

A camera and car paper effigy
Paper effigies are paper replicas of real-life objects, such as cars and cameras.

Erin Liam

During traditional Chinese festivals, believers in Chinese folk religion burn joss paper β€” also known as "hell money" β€” as an offering to deities or ancestors.

Some also burn paper effigies of the latest products, such as cars and cameras, for their ancestors.

"The belief is that by burning these items, they will become 'real' in the afterlife and can also be used by their loved ones there," Terence Heng, a sociologist from the University of Liverpool, told BI.

Although Teo grew up helping at the shop, he was never very religious and had no interest in taking over. After graduating from college with a degree in business management, he worked for the public service and then an insurance company, assessing medical claims.

But things changed in 2016 when his dad got sick. His parents, then in their late 50s, asked him whether he could take over.

"I thought, 'Should I give up my corporate job? But I would have to give up some social life,'" he recalled, explaining that most people in the industry are significantly older, unlike the colleagues he had formed friendships with in his previous jobs.

Teo, who now has four kids, said his wife supported the career switch. "She thought that if I were to do my own business, I would have more time for her," he said.

He was also enticed by the thought of being his own boss.

"If I work hard in the corporate world, I can only wait for my bonus. But here, I'm the boss. If I work hard, I earn more money," he said.

The business of religion in modern society

Alex Teo packing products in his warehouse.
Teo packs joss paper β€” known locally as "kim zua" β€” in his warehouse.

Erin Liam

Still, his journey has not been easy. Since taking over the business, Teo says he has seen retail sales fall as the younger generation drifts away from religious beliefs.

In Singapore, between 2010 and 2020, there was an increased proportion of residents with no religious affiliations across all age groups, data from the Singapore Department of Statistics showed. The same data showed that the percentage of Taoists and Buddhists β€” religious groups that use joss paper products β€” fell by 2.1% and 2.2%, respectively.

The decline in religious beliefs is part of a wider trend across the world. In the US, around 28% of adults described themselves as atheists, agnostics, or "nothing in particular" when asked about their religion β€” up from 16% in 2007, a 2024 Pew Research Center survey found.

Meanwhile, complaints about the environmental impact of burning joss paper have been simmering in Singapore.

In February, the Singapore government ran a second campaign to improve burning etiquette by encouraging people to pray in temples instead of outside their homes and to clean up after prayers, per a press release from the Alliance for Action.

A woman burns offerings for her dead ancestors during the Hungry Ghost Festival at a temple in Hong Kong
Improper burning of joss paper has drawn complaints about the smell and smoke.

PETER PARKS/AFP via Getty Images

Teo said that in the past, business at his family's retail shop would pick up during festive periods like Lunar New Year and the Hungry Ghost Festival but lull during other times of the year.

Running the retail shop also affected his parents, who worked over 10 hours daily and wanted to retire.

So, in May last year, Teo sold the retail shop to focus on wholesale distribution to companies and temples from their warehouse.

Teo saw it as an opportunity to invest more time in innovating their products to meet the needs of a changing consumer base.

"We had to think about how we can prolong tradition and culture to fit into the current modern mindset," he said. "If we were to continue to sell the traditional way like my dad did, I don't think we can be sustainable."

Keeping up with the times

Two men pose together in a joss paper ware house.
Teo (right) and Huang are partners in their new startup, Base Genesis.

Erin Liam

In 2023, Teo partnered with his close friend, Chris Huang, who works in FinTech, to establish Base Genesis, a modern joss paper startup.

The pair invested a mid-five-figure amount to set up the business. While Teo focuses on operations, Huang oversees finances. They've since hired seven employees who work on branding, marketing, and livestream sales.

Their new business aims to innovate traditional joss paper products to appeal to younger generations β€” from packaging to sustainability.

Early this year, they were approached by MullenLowe, an advertising agency, to develop an eco-friendly hell note. The "Eco Hell Note" has a denomination with 48 zeroes β€” the largest possible denomination of money in the Chinese language. Instead of burning a stack of notes, burning one piece would suffice. Teo added that their note is ashless and smokeless, unlike traditional notes that create smog when burned.

"Burning joss paper is deep-rooted in our Chinese culture," he said, adding that a ban on the practice is unlikely to happen despite frequent complaints. "So we have to come out with a compromise to control the pollution and not become obsolete," he said.

Teo, who sources the paper from China, said the team had to experiment with different types of paper to determine which material is the most eco-friendly.

Developing such products doesn't come cheap. Although they have not decided on a price for their Eco Hell Note, their eco-friendly products are slightly more expensive. A pack of 500 "Eco-friendly Gentle Smoke Joss Sticks" costs 11.50 Singapore dollars, or $8.50. In comparison, a pack of 500 traditional sandalwood joss sticks costs SG$10.

"Everything takes time and money. You need to do a lot of research and development," said Huang. Each phase will come with additional costs, and it will take time for the company to grow, he added.

Eco-friendly hell note
Their "eco-friendly" hell note contains 48 zeroes so believers can burn more "cash" efficiently.

Erin Liam

Their Eco Hell Note is not yet available for purchase, but the pair hopes that it will take off among younger Singaporeans once they launch it in time for Tomb Sweeping Day, a tradition for honoring ancestors in April next year.

Heng, who researches Chinese religions, said their eco-friendly products would be better received by the younger generation, who are more eco-conscious. While they are not as religious, they may keep up the practice out of filial piety.

"It does still align with the demands of ritualistic burning, where a physical object is transformed into a spiritual one. It's a really good first step in finding solutions to burning joss paper," he said.

Beyond innovation, Teo hopes to expand the business to the Western market, specifically to those who engage in these religious practices.

"We will maybe tweak the design to cater to their taste. For example, come out with a hell note in US dollars," he said.

These are more experimental ideas, Teo said. "But we are still keeping in mind the tradition and culture. That's what we are trying to preserve."

Read the original article on Business Insider

I was poached by a startup but had to sell my business of 14 years to join. I don't regret my decision.

By: Kaila Yu
17 December 2024 at 02:05
a headshot of a woman in a pink blazer
Samantha Shih.

Courtesy of Samantha Shih

  • Samantha Shih sold her custom clothing company 9Tailors to join LookSky as chief brand officer.
  • Shih founded 9Tailors in 2008, growing it through challenges like the financial crisis and pandemic.
  • Her C-suite role both doubled her salary and allowed her to balance her work and family life.

This as-told-to essay is based on a conversation with Samantha Shih, a 43-year-old chief brand officer from Boston. It's been edited for length and clarity.

After graduating from Brown University in 2003, I worked as a consultant at Deloitte for three years before spending a year in China. There, I started making custom clothing, which inspired me to open a custom suiting and shirting company. I founded 9Tailors in Boston in 2008.

Launching a business was challenging because I had little experience in retail and fashion and had to learn everything from scratch. I had some business strategy knowledge from working at Deloitte but didn't have operational knowledge.

I learned and grew the company for 14 years. In 2022, I sold 9Tailors and jumped ship to work for a startup.

Launching a company in 2008 was tough

I had a lot of friends who were getting laid off, but I was optimistic. You can only go up from the bottom, so I thought it was an excellent time to start a business.

The company started online, keeping no inventory and making everything to order. This allowed us to identify our target customer β€” young professional males looking to dress up for work or weddings.

We've been profitable since year two, winning awards and garnering press until the pandemic threw everything off track. Running a high-touch custom clothing company that needed in-person contact and relationships was stressful. We pivoted toward making masks and sold out immediately.

Around this time, my brother called me one day out of the blue

My brother told me his former boss was advising LookSky β€” an Asian direct-to-consumer fashion brand looking to enter the US market β€” and they wanted to speak to a fashion industry expert. I had no set expectations for these calls β€” I enjoy helping people and sharing industry and fashion insights.

What started as one call turned into three or four calls. I met with the chairman, CEO, and the rest of the C-suite team. The company's chairman asked if I was interested in joining them.

I had to think about it. 9Tailors was never busier after the pandemic; there was so much pent-up demand for suits, shirts, and dressing up, and our revenue kept growing.

Two things made the decision easy for me

LookSky allowed me six months to transition out of my business and design my dream job description from scratch. Although I suggested the position of creative director, they offered to hire me as the chief brand officer. I was pleasantly surprised they wanted me at the C-suite level.

I loved running my own business but wanted to make more impact, so the opportunity arose at the optimal time. At LookSky, I would have the opportunity to scale a personalized experience to potentially millions of users.

Also, I had my first child in 2017 and wanted to spend more time with him instead of working crazy retail hours. I had started feeling worn down.

I accepted their offer and nearly doubled my salary at 9Tailors.

Balancing both jobs for a while was tough

During the six-month transition, I worked about eight hours daily, six days a week on 9Tailors. Then, after my son went to bed, I dedicated time to LookSky, often for team meetings or marketing and branding projects. I thrive on being busy, so it was manageable.

LookSky asked me to sell my business, but I couldn't talk about it until we signed the papers and closed because it could destabilize my clients and team if it didn't go through.

The final sale was to my CMO. Even though several businesses expressed interest in buying, I preferred to sell to someone who knew the company, our clients, and how we operate.

My last day at 9Tailors was the same day I announced my departure and the sale of the business to the team. To help transition, my husband, who worked at the company for a good chunk of the 14 years that I did, stayed on for another six months.

I work remotely for LookSky, as most of my team is in Asia

Working remotely was initially a shock because I'm an extrovert who loves being around people, but one of the biggest advantages is having more control over my schedule.

Mornings and evenings are typically dedicated to team calls. Afternoons provide a window for productive personal time β€” I might work out, dive into a business book (I'm reading "Good to Great" by James C. Collins), or listen to a startup or tech podcast like Lenny's Podcast, Hard Fork, or How I Built This. Best of all, I can attend my son's events and activities.

Last summer, I was diagnosed with breast cancer, which was a shock

After hearing of my diagnosis, my team could not have been more supportive, telling me to take as much time as needed. I like being busy and productive, and work actually allowed me some reprieve.

I've found a company that nurtures my strengths and encourages and supports me in learning new skills. I'm surrounded by bright people who motivate me to do my best work. I've grown and developed tremendously.

I don't miss running 9Tailors, though I'm incredibly grateful for the experience. While I might consider running another startup in the distant future, I'm genuinely happy with where I've landed.

Have you been poached and want to share your story? Email Lauryn Haas at [email protected].

Read the original article on Business Insider

I bought a storage-unit business with my husband. The customers can be difficult, but it makes financial sense for our family.

8 December 2024 at 04:44
nancy brier in front of a storage unit and climbing a ladder
The author owns a storage unit business.

Courtesy of Nancy Brier

  • My husband and I bought a storage unit business because we couldn't afford my daughter's college.
  • The business is nothing like I expected, and the customers are real characters who are difficult.
  • Although it can be a hard business to run, it pays for itself and for our daughter's tuition.

The good news is that I have a new pizza oven. The bad news is that it's bigger than my kitchen and weighs a ton.

It belonged to a restaurant owner who closed up shop, moved his equipment into a space at my storage-unit business, and then relocated to Eastern Europe. Before he left, he canceled his credit card payment.

A friend advised me to auction the pizza oven off. But my business is in a rural area, and no one here wants my oversize oven. In fact, I contacted every restaurant within a 40-mile radius offering this behemoth for free. I even called the local senior center and some churches just in case they wanted to add pizza production to their service offerings. No takers.

This is just one of the problems I now face as the unlikely owner of a storage-unit business.

We bought the business to make money for college tuition

When our daughter, Lauren, was born, my husband and I started a savings account to finance her college education. It's a great idea on paper, but by the time she was in middle school, we realized our efforts had been mostly thwarted by life's unexpected financial emergencies. Our savings would barely cover one year of college and then would be gone.

At a family meeting, we decided that instead of taking on student loans, we'd rather go into debt buying a business that would generate cash flow.

We found a fixer-upper mini storage business for sale and used Lauren's college savings as seed money to make the down payment. We paid $325,000, and it was a huge risk.

Owning a storage unit business is nothing like I expected

Before we bought the business, I assumed people would store their stuff, pay their rental fees, and eventually move on. I visualized a cycle of mostly passive income with the occasional hiccup that comes with any entrepreneurial project. I doubted that I'd get to know my customers because we wouldn't have much interaction.

Reality has been different. My phone number is posted on the side of a building. When people call about renting a unit, I'm the one who answers. I've learned that moving in or out of a storage facility often coincides with a life-changing event. People tell me their stories. They start new businesses and need space to store supplies. Spouses die, and survivors want to hold on to precious keepsakes. Moms get fed up with overflowing closets and want an orderly household. Renters get evicted and need to store furniture until they figure out a housing solution.

One man called in a panic. His U-Haul was full, and he wanted to unload it immediately. An hour later, after he dumped his mess and locked the door, he told me he was a landlord and that his tenant hadn't paid rent in a year. Courts had just given him possession of his property, but he was still required to store his tenant's possessions for a certain period of time. A month later, when his bill was due, he told me he wouldn't pay.

"Contact my tenant," he said. The tenant told me she didn't want the stuff either. SinceΒ my husbandΒ was out of town, Lauren and I shoveled out the unit β€” half-eaten pop tarts, soiled diapers, and wet laundry, along with every conceivable household item. We donated what was salvageable and took the rest to the landfill.

I also talk with customers when they can't pay their bills. One customer calls monthly to ask for extensions, and during our conversations, we've gotten to know each other. I learned he was feeding a colony of feral cats, and the expense of all that food was bankrupting him. Another customer called after he moved across the country. He said it didn't make sense to come back to California just to retrieve "that old junk." But then he told me that his mom's ashes were in his unit and started to cry.

Sometimes, I talk people out of renting units. One potential customer had just split up with her boyfriend, and as I explained the cost of renting storage space, I sensed her reluctance. She was worried about money. "Are you sure you want this space?" I asked. "What if you had a garage sale instead?"

"That's a great idea," she said. And just like that, I lost a customer.

Though it's difficult, the business works for us

Owning a mini storage business has been more interesting and challenging than I thought it would be.

So far, the income the business generates covers all its expenses and just enough to pay for college. It's enabled my family to pay for our daughter's college expenses without going into debt, and I've learned interesting lessons about business and humanity.

And if I ever need a fallback plan, it's given me a perfect leg up to start a pizzeria.

Read the original article on Business Insider

Is the vibecession about to end?

29 November 2024 at 06:37
now hiring
A 'now hiring' sign is viewed in the window of a fast food restaurant on August 7, 2012 in New York City.

Spencer Platt/Getty Images

  • Small-business optimism may rise after Trump's election win, potentially boosting hiring intentions.
  • Optimism surged post-2016 election, with small businesses planning to hire more employees.
  • Improved labor market conditions could enhance consumer sentiment and boost wages.

Welcome to the vibe-spansion.

Yes, that's a portmanteau of vibes and expansion, and it's the upbeat version of its better-known cousin, the vibecession.

The term vibecession, a play on the word recession coined by content creator Kyla Scanlon, has been used to describe how people have felt about the economy for the last few years. While the National Bureau of Economic Research hasn't declared an official recession during that time, as there's been no significant decline in employment and consumer spending, inflation and a floundering job market have left consumers feeling downcast about the economy.

That could be about to shift.

That's because the optimism of small-business owners, and their intentions to hire more employees, are probably set to rise after Donald Trump's win in the presidential election earlier this month, with the president-elect promising to cut taxes and regulations.

"Small business owners lean Republican," said Oliver Allen, a senior US economist at Pantheon Macroeconomics, in a November 12 note.

Numbers from the National Federation of Independent Businesses' November survey aren't in yet, but the 2016 election period saw a substantial shift in small-business optimism. Even with higher interest rates and a slightly slowing economy, one would expect some sort of positive jolt to outlooks, experts say.

NFIB small business optimism

Goldman Sachs

"After Donald Trump was elected the 45th President in November 2016, the National Federation of Independent Businesses (NFIB) small business optimism index skyrocketed. It was truly a reflection of 'animal spirits' coming to life and this behavior is likely to be repeated," Goldman Sachs' Chief US Equity Strategist David Kostin wrote in a November 18 client note. "We expect an improving small business operating environment will boost the sentiment and spending of SMBs in 2025 and lift the earnings and valuation of stocks with revenues tied to that spending."

Admir Kolaj, an economist at TD Economics, agrees.

"Although the economy is on different footing now and facing a different set of challenges, we anticipate we're likely to see an improved mood among small business owners to cap off the year," he said in a November 12 note.

NFIB data shows that optimism bleeds through to concrete actions. Hiring intentions also jumped after the 2016 election, and they have tracked closely with actual job openings.

hiring intentions and job openings

NFIB

Of course, job openings had already been on the rise in the years leading up to 2016, while they are falling today. But the expected jump in optimism, and the presumptive knock-on effect in hiring intentions, could turn that around.

With inflation having cooled off and interest rates starting to fall, more job opportunities flooding the market could be what consumers need to feel better about the economy.

When there are more jobs available, the labor market becomes more employee-friendly, and workers are able to command higher wages. Higher pay could help consumers feel like they're finally able to get ahead, assuming it doesn't fuel higher inflation again with many of the pandemic supply chain hurdles now out of the way.

Workers will also feel less trapped in their current jobs when openings are more abundant, according to Daniel Zhao, lead economist at Glassdoor. About two-thirds of workers feel "stuck," he said. With openings falling since 2022, the number of quits has dropped dramatically.

quits

St. Louis Fed

"Once the job market heats up again, that will open a relief valve to release the bottled up pressure, by giving workers the option to quit in favor of better options on the market," Zhao wrote in a November 19 report. "For the time being, employers may be benefiting from unusually low turnover rates, but they shouldn't be complacentβ€”a wave of revenge quitting is on the horizon."

The turnaround may not be easy. Unemployment has been trending upward, and the tough credit environment for small businesses may mean that continues. Uncertainty stemming from Trump's tariff proposals could also hamper hiring and business investment.

But the idea that a rosier outlook from small-business owners could boost labor conditions is plausible. The past data is there to support it. Whether the post-election bump in optimism will be enough to spark a hiring spree and improve consumers' attitudes this time around will become evident in the months ahead.

The vibe-spansion could be upon us.

Read the original article on Business Insider

A 26-year-old solopreneur with a 6-figure business shares 4 tips for successfully transitioning from a normal job to a full-time content creator

22 November 2024 at 01:00
Natalie Fischer quit her job as a data analyst to start her own business as a financial content creator.
Natalie Fischer quit her job as a data analyst to start her own business as a financial content creator.

Natalie Fischer

  • Natalie Fischer quit her corporate job to become a solopreneur creating financial content.
  • She's generated over $150,000 from her business in 2024.
  • Fischer shares 4 tips for transforming a side hustle into a career.

Being an investing influencer started as a hobby for Natalie Fischer during the pandemic. Now, it's her full-time job.

Like many people, Fischer started seriously getting into the stock market in 2020. The pandemic was a prime entry point: markets were volatile, rates were low, and she had built up a healthy level of savings.

She began sharing her investing journey on social media through Instagram stories and received an outpouring of feedback and questions from family and friends. Fischer couldn't keep up with the barrage of DMs and started a TikTok account, @investwithnat, to create videos answering common investing questions.

In 2023, Fischer took a leap of faith and quit her corporate job to focus full time on finance content creation as a solopreneur, or a one-person business. Now, Fischer creates videos about financial independence on social media platforms and partners with different brands to create user-generated content.

She's been quite successful: so far in 2024, Fischer's brought in over $150,000 in revenue, contracts viewed by Business Insider show. And that's in an increasingly cutthroat creator economy β€” according to Goldman Sachs, only around 4% of content creators globally generate over $100,000 a year.

If you want to transform your content creation side hustle into an actual career, Fischer has the following advice.

Take the transition slowly

Fischer's success didn't emerge overnight. She started creating TikToks in 2020 but didn't actually start money until a year and a half later, primarily through producing user-generated content for companies. From there, Fischer began getting more sponsorships. She did this while working her full-time job as a data analyst.

"The best way to transition is to actually just start that project on the side while you're working a full-time job and basically wait to see how it goes," Fischer told Business Insider in an interview.

It's helpful to collect data on how your content is performing and monitor progress. Fischer waited until she had a year and a half of revenue data from her side hustle before deciding to take the leap.

"If I just quit my job not knowing how much money I was going to make, that would just be so stressful," Fischer said.

Once Fischer realized the paychecks from her side hustle were at the same level as the paychecks from her corporate job, she felt confident enough to go all in.

Prepare your emergency fund(s)

It's standard budgeting practice to have an emergency fund that can cover three to six months of living expenses. As a solopreneur, Fischer made sure she had not one, but two, emergency funds: one for personal use and one for her business, with enough money to cover six months of expenses for each.

Having a backup plan gave Fischer more bandwidth to focus on growing her business. A business emergency fund also ensured that Fischer would be able to sustain her business even if it encountered financial challenges as she transitioned to becoming a full-time content creator.

If being a solopreneur didn't work out, Fischer's backup plan was to go back to the corporate world, and the emergency fund would help Fischer weather the financial transition.

"That gave me a lot of comfort knowing that if worse comes to worse, I can always get another job," Fischer said.

Monthly income fluctuates, so diversify your income streams

Part of the reason why Fischer wanted to prepare emergency funds was because, unlike receiving a steady biweekly check in the corporate world, her monthly income as a solopreneur fluctuates.

The unpredictability of her income can make financial planning more challenging. Fischer makes sure she has a variety of income streams so she's not overly reliant on a single source of revenue.

Fischer built her baseline income around user-generated content by signing contracts to create content for companies' social media pages, websites, or advertisements. These contracts are month-to-month and easy to project. On the other hand, the frequency of sponsorships are more variable and therefore harder to forecast.

Fischer is also looking to upskill and expand into interactive events. She recently completed her certification in financial education and hosted a money workshop at a conference. Thinking ahead about new business lines, Fischer has her eyes on being a speaker at universities and schools.

You can do both

Being a solopreneur and working a corporate role aren't diametrically opposed.

A year after quitting her 9-to-5, Fischer is now considering getting a part-time corporate role in addition to running her own business.

"I'd be interested in a part-time project management or marketing role to diversify and expand my potential," Fischer said.

Not only does a part-time role provide more predictable income streams, it also provides exposure to new work environments and skills. Fischer has found that as a full-time content creator, she has a lot more flexibility with her time than she did at a traditional office job. Fischer has seen fellow solopreneurs balance a content creation business, a corporate role, and even write a book at the same time.

Fischer's takeaway from the last year of running her own business is to not limit your options as a solopreneur β€” there are countless ways to build your brand and business.

"I found that I have a lot more time on my hands, and so I'm able to explore different avenues," Fischer said. "I can do it all."

Are you a successful solopreneur looking to share your story? Reach out to Christine Ji at [email protected]

Read the original article on Business Insider

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