OpenAI is blaming one of the longest outages in its history on a “new telemetry service” gone awry. On Wednesday, OpenAI’s AI-powered chatbot platform, ChatGPT; its video generator, Sora; and its developer-facing API experienced major disruptions starting at around 3 p.m. Pacific. OpenAI acknowledged the problem soon after and began working on a fix. But […]

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OpenAI says ChatGPT, Sora, and its developer-facing API experienced a major outage starting at around 3pm PT on Wednesday, according to the company’s status page. The company says it’s largely back online as of 9pm PT. “ChatGPT, API, and Sora were down today but we’ve recovered,” said OpenAI in a tweet. It remains unclear what […]

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Facebook, Instagram, Messenger, WhatsApp, and Threads on Wednesday were all experiencing issues to varying degrees as a result of a global outage affecting Meta’s apps. The cause of the outage is not yet known, but Meta has acknowledged a “technical issue” in a post on X. The company at 1:48 p.m. ET wrote, “We’re aware […]

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An app outage that locked numerous rental car customers out of their vehicles is a reminder of the perils of completely relying on apps for basic functionality—especially when those apps have seemingly limited support resources.

Zipcar is a car-sharing service that lets customers pay a membership fee to rent vehicles. Members use the Zipcar app to locate cars, unlock and lock them, share images of the vehicle (for proof that you didn't damage it), and report concerns. One typically goes through the entire Zipcar rental process without interacting with a human. Avoiding car rental lines and customer service representatives seems efficient until the app utterly fails you.

As reported by 404 Media today, Zipcar experienced an outage on Friday that prevented the app from functioning properly for numerous users. Without the app support, people could not unlock cars to start rentals, open cars that didn't come with keys, lock cars, and/or return cars before their rental period expired.

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This morning, at around 7 a.m. PT, the social media platform Reddit experienced yet another outage after experiencing one yesterday afternoon. Thousands of users are currently unable to access its website and app. As of this writing, 51,221 users reported problems on Downdetector.com, up from the 47,000 users who reported problems yesterday. According to its […]

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