From JPMorgan to Citigroup, how Wall Street does RTO
- Wall Street jobs pay well, but work-from-home opportunities tend to be slim.
- JPMorgan is considering whether to call all its employees back to the office full time.
- Check out the RTO policies at the biggest financial firms like JPMorgan, Blackstone, and Citadel.
Every day it seems as if another company is calling its workers back to the office five days a week. Amazon's office staff are back to their seats Monday through Friday, starting this month, as are the employees of telecom giant AT&T. JPMorgan Chase is also considering returning to a five-day workweek, according to Bloomberg News.
Investment banks like Goldman Sachs and hedge funds like Citadel have been at the forefront of efforts to get employees working in the same place since the pandemic kicked off the work-from-home phenomenon. Goldman's CEO David Solomon famously blasted the work-from-home phenomenon as an "aberration" before most Americans were even vaccinated. Citadel's Ken Griffin said he feared that work-from-home was harming the nation and wished President Joe Biden would do something about it.
So, which Wall Street firms are still letting employees work from home at least part of the time? Here is our list of back-to-work mandates at the largest financial services companies.
Goldman Sachs
Goldman Sachs started calling workers back in June 2021 and was initially once of the few financial firms to buck to remote work trend and demand pretty much everyone return to the office five days a week.
Goldman started by welcoming employees back with ice cream and food trucks to get there. By 2022, it was actively monitoring attendance via ID badge swipes. In 2023, it cracked down on laggards, reminding staffers that the 5-days-a-week policy is for everyone — even during the dog days of summer.
JPMorgan
JPMorgan started calling workers back in July 2021 on a rolling basis and by 2022, had developed a hybrid work policy that was supposed to result in just 50% of the bank's employees returning to the office five days a week, including people who work in bank branches or in investment-banking jobs like sales and trading.
By April 2022, Dimon said that 40% of the bank's employees, which then numbered about 270,000, would be permitted to work a few days at home, while about 10% could work from home full time. Everyone else was expected to be in the office five days a week.
The next April, Dimon called all of the bank's managing directors back to the office five days a week, whether they worked in demanding revenue-producing jobs or led back-office departments like technology and compliance. Everyone else must be in at least three days a week.
Like Goldman, JPMorgan has also been tracking attendance through ID badge swipes, data that it collects into a dashboard that can churn out reports for managers and other senior leaders.
A spokesman for JPMorgan, which reported having 316,043 workers at the end of September, declined to comment on Bloomberg's reporting that it may soon revert to a five-day-a-week schedule for everyone. He said that roughly 70% of the bank's employees were already back in the office five days a week, while everyone else was back three or four days a week.
Citigroup
Citi's CEO Jane Fraser is one of the few Wall Street CEOs who has not participated in the work-from-home bashing. Instead, she's embraced a hybrid work policy that currently allows most employees to work three days from the office and two days at home, depending on the job. Bank branch employees, for example, are still required to go in five days a week.
Fraser has also not shied away from reminding the troops that working from home is a privilege, not a right. At the World Economic Forum in Davos, Switzerland, in 2023, she said that the bank was calling workers with productivity issues back to their desks.
"We do measure productivity very carefully," she said, according to Bloomberg. "You can see how productive someone is or isn't, and if they're not being productive we bring them back to the office, or back to the site, and we give them the coaching they need until they bring the productivity back up again."
A spokeswoman for the bank said Citi is "committed to our hybrid work model. She said that the majority of employees still work on a hybrid schedule, or at least three days in the office and up to two days remotely.
Bank of America
Bank of America's policy has morphed over time. In early 2022, it encouraged employees to work from the office more often but left room for flexibility at the manager's discretion. By May of that year, investment banking employees at all levels were being ordered to return to the office between four and five days a week.
Since 2022, Bank of America has required employees who are client-facing, like bankers and traders, to be in the office or meeting with clients five days a week. Everyone else must be in the office three days a week. A BofA spokesman confirmed that the policy established in 2022 remains in place.
Early last year, the bank issued "letters of education" to employees who were in violation of the bank's return-to-office policies, BI reported. "Failure to follow the workplace excellence expectations applicable to your role within two weeks of the date of this notification may result in further disciplinary action," one of these letters said.
Morgan Stanley
Morgan Stanley's new CEO Ted Pick has not commented publicly on the company's remote work policy since taking the role in January 2024. His predecessor, James Gorman, however, was a big proponent of working from the office, telling Bloomberg in 2023 that working from home is "not a choice."
"They don't get to choose their compensation, they don't get to choose their promotion, they don't get to choose to stay home five days a week," Gorman said in an interview in Davos.
That said, Morgan Stanley has allowed for some remote work, depending on the job. "At Morgan Stanley, we're kind of business unit by business unit. It's three or four days in the office," Gorman said at the time.
BlackRock
BlackRock's employees have been making use of its new Hudson Yards headquarters in New York City.
The world's largest asset manager has required its employees to work in the office four days a week starting in September 2023, with the option to work from home one day a week, BI previously reported.
Citadel
Citadel's Griffin is a true believer that teams work better and faster when they're in the same room. His $66 billion hedge fund and his market maker, Citadel Securities, have been full time in the office since June 2021.
"We make so much money because our competition plays in their pajamas – and that's just been a home run for us," Griffin told Goldman partner Raj Mahajan in an interview for the bank's Talks at GS series in June 2023.
Blackstone
Blackstone employees have been back in the office five days a week since June 2021.
To make its staff more comfortable with the initial return to office, Blackstone spent $20 million on Covid safety and specific precautions, a source told BI in 2021, including covering cab fares for employees' commute.
Bridgewater
Bridgewater Associates, the world's largest hedge fund, has kept to a flexible schedule. Since September 2021, the fund has required staff to be in the office a minimum of two days a week.
Managers and department heads, however, can require additional days in the office, according to the firm's website. On days employees are in, the firm focuses on taking "advantage of our shared location," it reads. Department heads and managers can require additional days onsite depending on the employee's role and business needs.
Millennium
Izzy Englander's Millennium experimented with a hybrid working arrangement in 2021. At that time, the firm required its employees to work in the office at least three days a week.
Since then, most employees have been in the office 5 days a week, according to a person familiar with the firm.