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I've worked for Microsoft, Facebook, Twitter, and Amazon. Here are 3 mistakes I made early in my career.

Aaron Goldsmid
Goldsmid advised thinking two jobs ahead instead of one.

Courtesy of Deel

  • Aaron Goldsmid, head of product at Deel, has previously worked for Facebook, Amazon, and Twitter.
  • Early in his career, Goldsmid said he over-indexed on emulating senior leaders.
  • He also said he focused more on hitting OKRs than investing in relationships.

This as-told-to essay is based on a transcribed conversation with Aaron Goldsmid, a 44-year-old from San Francisco about mistakes he made early in his career. Business Insider verified his previous employment at Microsoft, Facebook, Twitter, and Amazon with documentation. The following has been edited for length and clarity.

I had a somewhat atypical journey into tech. My parents were Broadway performers, and I was the first person in my family to go to college.

I became interested in computer science in high school and broke into tech straight after studying computer science at Columbia.

Through the college recruiting process, I got a job at Microsoft in 2002 and spent nearly six years there, largely working in the security space.

During the 2010s, I held tech roles at Amazon from 2011 to 2012, Facebook from 2012 to 2014, and Twitter from 2014 to 2015, as well as working at several smaller companies.

I've been fortunate to work at some of the most iconic tech companies during interesting periods. I've taken tools from each opportunity and now apply them to my current job as the head of product for Deel, a payroll and HR platform.

Because my parents didn't have 9-to-5s, I sometimes struggled to determine how to succeed in the corporate world. I didn't have anyone telling me about things like checking boxes to get to the next level in my career and how frictional relationships can impact the workplace.

Now that I have two decades of career experience under my belt, I understand how to avoid some of the mistakes I made early on and plan a career more intentionally.

Mistake 1: Thinking one job ahead instead of two

When I informally coach folks about careers, I usually advise them to think two jobs ahead.

Instead of thinking about what you dislike about your current job and whether your next role will solve that, think two jobs ahead. I tell early career techies to ask themselves how their next role will get them to the role after that.

After leaving Microsoft, I moved from Seattle back to New York, where I grew up. I wanted to secure a job in the city, and because the tech scene wasn't as mature in New York in the early 2000s, I took a role at NBCUniversal, helping build their video streaming service.

I did good work in that role, but I'm not sure it necessarily advanced my career. I then joined a startup because they gave me a very fancy title, but I ended up leaving before completing one year because I felt there were problems at the company, and I realized I'd chased a title instead of thinking things through.

As I advanced in my career, I knew I needed to focus on the skills I needed to acquire rather than the prestige of a position.

When I joined Kiva, a microfinance nonprofit, in 2018, I didn't view it as a permanent job. I took the job to gain skills outside a product and engineering capacity.

During my time there, I learned about business development and communicated with UN officials and central bank leaders. Not only did I get to experience the challenges faced by other teams, but I also got to know different contours of the product, business, and customer experience.

When I moved into my next role, a general manager at the communications company Twilio, I had a broader scope of experience and could operate more effectively.

You can accelerate quickly into a senior role, but taking a less fancy role and diversifying your experience might mean your upside long-term is much higher. If you're thinking two jobs ahead, evaluate what opportunities will help you more in the long run. It's a marathon, not a sprint.

Mistake 2: Not investing in relationships

Early in my career, because I didn't know how corporations worked, it was easy to think that everyone in a company was aligned and felt the same way, which is foolish.

When I worked at Twitter on their growth team, my job was to play in other people's sandboxes and tweak things. The company was having a difficult growth time, and we had to be hyper-focused on hitting our OKRs. This sometimes came at the detriment of my team's relationship with the rest of the product engineering org.

We had to step into other team's territories and move quickly. I felt I needed to hit a goal at all costs, and the problem was "at all costs." We often weren't on the same page as that team and had to go back and repair relationships afterward. In hindsight, I needed to do a better job of explaining why we were doing something from the outset.

Not everyone is trying to achieve a company's mission in the same way, and so by investing in relationships, you can more clearly communicate how you align with others in a company. Even if they don't align with you, they'll respect your process.

Mistake 3: Over-emulating senior leaders

Early in my career, I didn't have a role model in the corporate environment, so I questioned what "good" looked like and how I should show up.

Folks who are early in their career will often look at people who they think are successful and think, "I want to be just like them."

But sometimes, early-career workers have a hard time distinguishing the reasons for a person's success from their bad habits. They might not know things that the company has been willing to work around or that hold that person back.

Early in my career, I over-indexed on emulating senior leaders. For example, I'd see some of them making sweeping statements like "This is the future, or, this isn't the future." They can get away with that because they've proven themselves, but I'd do the same, and it would fall on deaf ears. I hadn't yet earned that level of credibility and still needed to "show my work" before I earned that trust.

As a senior leader at Deel, I'm very conscious about how I present myself to early career folks. In larger meetings, I remind myself that there will be people on the call who view my role through a limited set of interactions. I don't want to pass on any bad behavior or shortcomings for them to emulate.

Do you have a career story you want to share with Business Insider? Email [email protected]

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People keep talking about 'agentic' AI — here's what that means

AI conversation bubbles
Big Tech is working on agentic AI, or AI agents capable of autonomously taking action on behalf of human users to complete multi-step tasks.

Andriy Onufriyenko/Getty

  • You've heard of generative AI, but agentic AI might sound a little less familiar.
  • Major industry players are working on AI agents for what some say marks the third wave of AI.
  • But what exactly is agentic AI? Here's a quick rundown of the tech everyone's talking about.

Generative AI has been the talk of tech for a while now, but tune into your favorite business podcast and you'll probably hear a different phrase tossed around: "agentic" AI.

So what's the difference?

The two are closely related. You couldn't have agentic AI without generative AI. Definitions vary, but in general, agentic AI refers to AI technology that's capable of performing agent-like behavior that can autonomously accomplish complex tasks on your behalf.

Companies working on AI agents say they are intended to one day be digital coworkers or assistants to human workers in fields spanning from healthcare and supply chain management to cybersecurity and customer service.

Here's how some Big Tech companies explain the concept:

  • Nvidia's definition says agentic AI "uses sophisticated reasoning and iterative planning to autonomously solve complex, multi-step problems."
  • IBM says agentic AI is a system or program with "agency" that can "make decisions, take actions, solve complex problems and interact with external environments beyond the data upon which the system's machine learning (ML) models were trained."
  • Microsoft says AI agents "range from simple chatbots, to copilots, to advanced AI assistants in the form of digital or robotic systems that can run complex workflows autonomously."

Some leaders in the field say agents are ushering in a new frontier in AI.

"In just a few years, we've already witnessed three generations of A.I.," Salesforce CEO Marc Benioff told The New York Times earlier this month. "First came predictive models that analyze data. Next came generative A.I., driven by deep-learning models like ChatGPT. Now, we are experiencing a third wave — one defined by intelligent agents that can autonomously handle complex tasks."

Salesforce, which launched its Agentforce suite earlier this year, has said it plans to have more than 1 billion AI agents in use for companies by the end of next year.

Google CEO Sundar Pichai recently said the company has been "investing in developing more agentic models" over the last year. (He defined agentic AI as being able to "understand more about the world around you, think multiple steps ahead, and take action on your behalf, with your supervision.") The company made agentic AI a major focus of its Gemini 2.0 launch this month.

OpenAI plans to launch an AI agent code-named "Operator" in January that would be able to use a computer on a person's behalf to do things like write code or book flights, Bloomberg reported last month, citing two people familiar with the matter.

The company previewed its latest AI model, o3, on Friday as the final announcement of its 12 days of "Shipmas" campaign.

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Prospinity, which allows college students to share their future incomes, just raised $2 million

Samvel Antonyan, Andrea Zanon, Aarya Agarwal, and Andrea De Berardinis.
Prospinity cofounders Samvel Antonyan, Andrea Zanon, Aarya Agarwal, and Andrea De Berardinis.

Prospinity

  • Prospinity allows college students to share in their success through income-share agreements.
  • Just a year old, the startup already has hundreds of Ivy League students using its product.
  • Prospinity raised $2 million to expand to new universities in a deal led by Slow Ventures.

When they were freshmen at Yale, Aarya Agarwal and his roommate, Samvel Antonyan, struck a handshake deal.

If either of them ever started a company that went supernova, they would sign away 10% of their income to the other.

"We shook hands, and at the moment, it was a bit of a joke," Agarwal said. "But we realized the deal actually made a lot of economic sense. It was a way to multiply by two times our chances of doing something super improbable."

Now, their startup, Prospinity, allows college students to enter into similar contracts. Through its platform, smart young people can join "success pools" of other smart young people who put a few percentage points of their annual income into a shared pot. Each year, the pot gets distributed evenly among the group. The idea is that if one of them becomes the next Mark Zuckerberg or Bill Gates, they will all succeed.

Just a year old, Prospinity is already used by students at Yale, MIT, Princeton, and Harvard, with job offers at firms like Blackstone, Bridgewater, and Amazon. Now, Prospinity has raised $2 million in a round led by Slow Ventures managing director Kevin Colleran to reach more students beyond the Ivy League.

Prospinity and Slow Ventures declined to comment on the valuation. Patrick Chung, a managing partner at Xfund and an investor in Sam Altman's first company, Loopt, also joined the round.

Slow Ventures has explored income sharing as an investment strategy before. It set aside $20 million from recent funds to buy equity in influencers, taking a percentage of their future profits for a set amount of time in exchange for upfront capital. Regulatory filings show Slow is now raising $275 million across two new funds, which Fortune first reported.

How Prospinity works

When Prospinity rolls out to a new university, it researches the student body and selects a handful of high achievers to create or join a success pool. They can hop onto Prospinity, check out the profiles of existing members, and filter by university or industry. Prospinity is now recruiting students from the University of California, Berkeley, to join the platform.

Prospinity says the contracts are legally binding and can ensure everyone pays their fair share over the agreement's term, typically 10 years. Pool members can also set a minimum income; if someone's earnings fall below the threshold, they're excluded from that year's distribution. Prospinity takes a 5% distribution cut in exchange for providing the technical and legal infrastructure to execute the contract.

While the company's hundreds of members are mostly still in school, they can start collecting distributions as other pool members contribute.

Agarwal, who studied computer science and economics at Yale before he dropped out to focus on Prospinity, said the company's premise is loosely based on the power law, a principle in venture capital that describes how a small number of investments often create the majority of returns, while the rest either break even or fail.

"As markets get more efficient, you're going to see more and more of these distributions where a few people make it big, and then everyone else tends to be left behind," Agarwal said. "I think success pools are going to be a very important way to hedge against that sort of uncertainty."

The company's founders, Agarwal and Antonyan along with Andrea Zanon and Andrea De Berardinis, belong to a larger success pool that agreed to share 2% of their income over a 10-year horizon.

Prospinity rolls out to more students

Hassaan Qadir, a Yale senior who took a semester off to start a company developing software for biology researchers, joined a Prospinity pool. He later folded the startup and accepted an internship at AppLovin, a Palo Alto company that provides marketing services to mobile app developers. Qadir plans to start another tech company someday and said being part of an income-sharing agreement with other founders gives him more chances of hitting the entrepreneurial jackpot.

Law school students, finance associates, and aspiring entrepreneurs compose his success pool of about 30 members.

"Theoretically, someone that you know is going to become really successful," Qadir said. "It's not totally up to who works the hardest."

Aron Ravin, another member of that same Prospinity pool, hopes to capture some potential upsides of being an entrepreneur as he climbs the corporate ladder. He joined that Prospinity pod during his senior year at Yale and now works as an associate at a prominent hedge fund. Ravin stands to make good money in finance, although he said he may not hit the jackpot as someone starting the next Uber or Palantir might.

Ravin declined to share how much of his income he's contributing to the pool but said it's between 1% and 5%. At a Prospinity mixer in New Haven, Connecticut, he mingled with some international students working on a sustainability venture, which got him thinking.

"It's a little promiscuous of me," Ravin said, "but maybe I'll join another pool in the future. Share the love."

Read the original article on Business Insider

VC's healthcare predictions for 2025: more M&A, fierce competition in AI, and a health insurance shake-up under Trump

A stethoscope wrapped around a white piggy bank on a blue background (Healthcare funding)
Investors are watching for a pickup in healthcare M&A deals in 2025.

Nudphon Phuengsuwan/Getty Images

  • After a slower-than-anticipated year for healthcare funding, investors expect sunnier skies in 2025.
  • 13 VCs from firms like ICONIQ Growth and AlleyCorp share their predictions for digital healthcare next year.
  • They expect more M&A, funding for AI agents and clinical decision support, and Medicare shake-ups.

The healthtech sector will see more private-equity-backed M&A and a fierce battle between AI-scribing startups next year, according to thirteen investors in the healthcare VC market.

At the beginning of the year, healthcare venture capital appeared poised for a rebound. Investors hoping to do deals again after a two-year funding drought watched as healthcare startups flooded back to the market to grab more cash.

Those VCs raced to break out their checkbooks for hot new AI startups in the first quarter, from scribing startups like Abridge to automated prior authorization players like Cohere Health.

A confluence of macroeconomic factors — from still-high interest rates to fundraising struggles for venture firms to the uncertainty of a looming presidential election — dampened the anticipated resurgence. 2024's funding appears to be, at best, on pace with 2023 levels, with $8.2 billion raised by US digital health startups in the first three quarters of this year compared to $8.6 billion through Q3 2023, per Rock Health.

Now, with interest rates expected to drop and a new administration on the way, VCs are anticipating sunnier skies in 2025.

A pickup in healthcare M&A and IPOs

After a slow year for healthcare M&A, investors want to see more deals in 2025.

With interest rates expected to come down — and investors facing pressure to deploy capital — private equity buyers should be more active in 2025, said .406 Ventures managing director Liam Donohue.

And Flare Capital Partners' Parth Desai said he's already seeing private-equity-backed healthcare companies looking to buy smaller startups. Their goal, as he understands it, is to make tuck-in acquisitions in 2025 that improve their growth stories as they look ahead to potential IPOs in 2026.

"Maybe they're not phenomenal outcomes, but at the end of the day, they'll create some liquidity," Desai said of those acquisitions. "I expect that to be one of the first exit windows starting to manifest in 2025."

Investors were hopeful but unsure that the IPO window would meaningfully reopen for digital health startups in 2025, despite startups like Hinge Health and Omada Health signaling their intentions to test the public markets.

Venrock partner Bryan Roberts said he expects the healthcare IPO market to remain relatively quiet. LRV Health managing partner Keith Figlioli suggested we won't see IPO activity kick off until the second half of the year after other exit windows open.

VCs said they're mostly looking for smaller deals next year, from mergers of equals to asset sales. Figlioli and Foreground Capital partner Alice Zheng said we'll see even more consolidation and shutdowns in digital health next year as startups run out of cash.

"Investors will have to make tough decisions on their portfolio companies," Zheng said. "We want to support all of them, but we can't indefinitely."

Alice Zheng
Alice Zheng, a partner at Foreground Capital, expects to see more consolidation and shutdowns as investors make tough decisions about their digital health portfolios.

Foreground Capital

Healthcare AI competition will get fierce

Healthcare startups using AI for administrative tasks were easily the hottest area of healthcare AI investment in 2024. Investors think the crop of well-funded competitors will face increasing pressures next year to expand their product lines.

ICONIQ Growth principal Sruthi Ramaswami said she expects the group of AI scribing startups that landed big funding rounds this year, from Abridge to Ambience Healthcare to Suki, to scale significantly next year using the fresh cash as hospitals scramble for solutions to the healthcare staffing shortage.

As these startups scale, however, they'll face pressure to expand beyond ambient scribing into other product lines, like using AI for medical coding and billing, said Kindred Ventures managing partner Kanyi Maqubela. Scribing technology could become a commodity sooner than later, with many providers trying free off-the-shelf scribing software rather than contracting with startups, Maqubela said.

"It'll be a race to who can start to build other services and build more of an ecosystem for their provider customers," he said.

Kindred Ventures Kanyi Maqubela, Steve Jang
Kindred Ventures general partner Kanyi Maqubela thinks medical scribe startups will have to race to find new product lines against commoditization.

Kindred Ventures

Some AI startups, like Abridge, have already been vocal about their plans to expand into areas like coding or clinical decision support. The best-funded AI scribing startups may be able to acquire smaller startups to add those capabilities, but other scribing companies will be more likely to get bought out, Maqubela said.

Flare Capital Partners' Desai suggested that healthcare companies already focused on RCM will try to pick up scribing solutions as the tech becomes a must-have for hospitals. He pointed to Commure's $139 million take-private acquisition of Augmedix in July.

Ramaswami said that demonstrating a high return on investment would be critical for these startups as hospitals pick their favorites among various AI pilots.

Sruthi Ramaswami, Iconiq Growth
Sruthi Ramaswami

Iconiq Growth

Health insurance in flux in Trump's second term

While many VCs quietly celebrated the potential for more M&A and IPOs in 2025 following Trump's election in November, the incoming administration could bring some big shake-ups for healthcare markets.

Trump could move to boost private health insurers, including Medicare Advantage plans, in his second term, Venrock's Roberts said. That could be a boon for young insurers like Devoted Health and Alignment Healthcare fighting for Medicare Advantage market share, as well as startups contracting with insurers to improve healthcare payment processes.

He suggested the new administration may even roll back changes made in the Center for Medicare and Medicaid Services' latest reimbursement model for Medicare, which went into effect this year and resulted in lower payments for many Medicare Advantage plans in the agency's attempt to improve payment accuracy.

Brenton Fargnoli, a general partner at AlleyCorp, said he expects to see health insurers respond to these risk adjustment changes and move to control higher-than-expected medical costs over the past year by launching a bevy of new value-based care partnerships in 2025 for specialties, including oncology, cardiology, and musculoskeletal care.

A photo of investor Brenton Fargnoli smiling, wearing a white t-shirt against a white backgorund
Brenton Fargnoli, a general partner at AlleyCorp, thinks insurers will launch a bevy of value-based care partnerships in 2025 for high-cost specialties.

AlleyCorp

Some healthcare experts are also concerned that the federal government could cut funding for Medicaid plans. These changes could force states to scramble for new strategies and potentially new partnerships to control healthcare costs for their Medicaid populations.

"If there is a significant shift in direction at the federal level, I think you're going to see certain states do much more than they have in the past to try to continue to address health disparities," said Jason Robart, cofounder and managing partner of Seae Ventures. "As it happens, that creates opportunities for private companies to leverage their innovative solutions to address the need."

Similarly, Muse Capital founding partner Rachel Springate said that while investors in reproductive health startups will be closely watching state-level regulatory changes that could impact their portfolio companies, those startups could see surges in consumer demand as founders step up to fill gaps in reproductive care access.

Some of the Trump administration's proposed moves could stunt progress for health and biotech startups by stalling regulatory oversight. Robert F. Kennedy Jr., Trump's pick to lead Health and Human Services, has said he wants to overhaul federal health agencies, including the Food and Drug Administration and the National Institutes of Health. Marissa Moore, a principal at OMERS Ventures, said the promised audits and restructuring efforts could lead to major delays in critical NIH research and FDA approvals of new drugs and medical devices.

Rachel Springate, Muse Capital
Rachel Springate, founding partner at Muse Capital, thinks reproductive health startups could see surges in consumer demand as founders step up to fill gaps in care access.

Muse Capital

What's hot in AI beyond scribes

In 2025, AI will be an expectation in healthcare startup pitches, not an exception, said Erica Murdoch, managing director at Unseen Capital. Startups have pivoted to position AI as a tool for improved efficiency rather than as their focal point — and any digital health startups not using AI, in turn, will need a good reason for it.

With that understanding, investors expect to see plenty more funding for healthcare AI in 2025. While many tools made headlines this year for their ability to automate certain parts of healthcare administration, .406 Ventures' Donohue and OMERS Ventures' Moore said they expect to see an explosion of AI agents in healthcare that can manage these processes autonomously.

Investors remain largely bullish about healthcare AI for administrative tasks over other use cases, but some think startups using the tech for aspects of patient diagnosis and treatment will pick up steam next year.

"We will begin to see a few true clinical decision support use cases come to light, and more pilots will begin to test the augmentation of clinicians and the support they truly need to deliver high quality, safe care," said LRV Health's Figlioli. He hinted the market will see some related funding announcements in early 2025.

Moore said she's also expecting to see more investments for AI-driven mental health services beyond traditional cognitive behavioral therapy models — "for example, just today I got pitched 'the world's first AI hypnotherapist."

Dan Mendelson, the CEO of JPMorgan's healthcare fund Morgan Health, said he's watching care navigation startups from Included Health to Transcarent to Morgan Health's portfolio company Personify that are now working to improve the employee experience with AI. The goal, he says, is for an employee to query the startup's wraparound solution and be directed to the right benefit via its AI, a capability he says he hasn't yet seen deployed at scale.

"These companies are racing to deploy their data and train their models, and we'd love to see a viable product in this area," he said.

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Latimer AI startup to launch bias detection tool for web browsers

John Pasmore Cofounder and CEO Latimer AI
John Pasmore Cofounder and CEO Latimer AI

Latimer AI

  • Latimer AI plans to launch a bias detection tool as a Chrome browser extension in January.
  • The tool scores text from one to 10, with 10 being extremely biased.
  • Latimer AI hopes the product will attract new users.

Bias is in the eye of the beholder, yet it's increasingly being evaluated by AI. Latimer AI, a startup that's building AI tools on a repository of Black datasets, plans to launch a bias detection tool as a Chrome browser extension in January.

The company anticipates the product could be used by people who run official social media accounts, or anyone who wants to be mindful of their tone online, Latimer CEO John Pasmore told Business Insider.

"When we test Latimer against other applications, we take a query and score the response. So we'll score our response, we'll score ChatGPT or Claude's response, against the same query and see who scores better from a bias perspective," Pasmore said. "It's using our internal algorithm to not just score text, but then correct it."

The tool assigns a score from one through 10 to text, with 10 being extremely biased.

Patterns of where bias is found online, are already emerging from beta testing of the product.

For instance, text from an April post by Elon Musk, in which he apologized for calling Dustin Moskowitz a derogatory name, was compared to an August post from Bluesky CEO Jay Graber.

An Elon Musk post on X is analyzed for bias and scores 6.8 out of 10, or "high bias" according to Latimer AI.
An Elon Musk post on X is analyzed for bias and scores 6.8 out of 10, or "High Bias" according to Latimer AI.

Latimer AI

Musks' post scored 6.8 out of 10, or "High Bias," while Graber's scored 3.6 out of 10, or "Low Bias".

Bluesky CEO Jay Graber's post to the platform is analyzed for bias and scores a 3.6 out of 10, or "Low Bias" according to Latimer AI.
Bluesky CEO Jay Graber's post to the platform is analyzed for bias and scores a 3.6 out of 10, or "Low Bias" according to Latimer AI.

Latimer AI

Latimer's technology proposed a "fix" to the text in Musk's post by changing it to the following: "I apologize to Dustin Moskowitz for my previous inappropriate comment. It was wrong. What I intended to express is that I find his attitude to be overly self-important. I hope we can move past this and potentially become friends in the future."

While what is deemed biased is subjective, Latimer isn't alone in trying to tackle this challenge through technology. The LA Times plans to display a "bias meter" in 2025, for instance.

Latimer hopes its bias tool will draw in more users.

"This will help us identify a different set of users who might not use a large language model, but might use a browser extension," Pasmore said.

The bias detector will launch at $1 a month, and a pro version will let users access multiple bias detection algorithms.

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Bayer's CEO said budgets represent the worst of corporate bureaucracy. He decided to turn the process on its head.

Bill Anderson sitting in front of Bayer logo
Bayer CEO Bill Anderson talked to Business Insider about how he manages the company in 90-day cycles.

picture alliance/dpa/Getty Images

  • Bayer's CEO overhauled his corporate budget system with 90-day cycles in an effort to reduce bureaucracy.
  • Bill Anderson said the inspiration came from a "radical experiment" at Genentech to kill budgets.
  • Bayer also reorganizes teams every 90 days and has cut 5,500 positions, many of which were managers.

The annual budget process can be a parade of lengthy meetings and red tape — so one CEO decided to try something different.

Since becoming CEO at Bayer, Bill Anderson has introduced a set of striking changes to the company, including an overhaul of its budget system, which he sees as the driving source of corporate bureaucracy.

"We all know that the belly of the beast of bureaucracy is the budget process, right," Anderson said in an interview with Business Insider. "Everybody knows that. Everyone hates it."

Every 90 days, Anderson reallocates budgets for the next cycle.

The executive said the decision to take the company "90 days at a time" was inspired by a "radical experiment" he helped implement at Genentech in 2016 before becoming CEO of the biotech company in 2017. After what he described as an unsuccessful attempt to de-bureaucratize the budgeting process at Genentech, Anderson said Genentech decided to "kill all budgets."

However, the plan didn't lead to lower spending, he told BI.

While company spending at Genentech went down in the first year, it shot right back up a year later, Anderson said. While the CEO didn't want to bring back the old process, he concluded he had to find something to replace it with.

Genentech declined to comment.

Anderson brought the lesson to German life science company Bayer, where, a month after becoming CEO in June 2023, he replaced annual budget discussions with 90-day cycles. Instead of managers spending five months setting targets and forecasting, Anderson said squads come together every 90 days to discuss whether the company achieved its goals, how it used resources, and what it needs to focus on next.

In a conventional budget process, Anderson said the team would be discussing what they're going to do in the third quarter a year ahead. The problem with that, he said, is "nobody knows" what they'll be doing that far in advance.

"That's a waste of time," Anderson said. "They're negotiating over budgets for Q4 next year. They don't even know what they're going to be doing."

The budget overhaul is part of a larger restructuring which the company refers to as "Dynamic Shared Ownership." In addition to flipping the budget system, the model also reorganizes staff every 90 days into "mini networks" made up of who is best suited to lead that specific project.

"So every 90 days, people can flow between teams, money can flow between teams," Anderson said. "And you're working on the most important things for the next 90 days."

In a press release announcing the new operating model in January 2024, the company said the structure would "reduce hierarchies, eliminate bureaucracy, streamline structures," and speed up the decision-making process.

A company spokesperson told BI that select groups called "frontrunner teams" transitioned to the new model in the summer of 2023. Now, most of the company has moved to the new structure. Along the way, managerial positions have changed, with some transitioning to individual contributors and others being laid off.

Since the beginning of the year, the company has cut about 5,500 roles, most of which were managers, shrinking its overall headcount from around 100,000 down to around 94,500. A spokesperson said layoffs are ongoing.

Anderson said some teams, like those that started the transition a year ago, "are racing ahead and doing great," while other groups are "still stuck in the starting blocks." He added that the company's voluntary attrition rate has gone down since transitioning to the new operating structure.

The company has embarked on a plan to cut costs by about 2 billion euros by 2026. Bayer's stock price is down 46% since the beginning of the year. In its third-quarter earnings, the company reported over $4 billion in net losses and shared expectations for a "muted outlook" and "declining earnings" over the next year.

The company has faced several recent headwinds, including the expected loss of exclusivity on the blood-thinning drug Xarelto. Anderson said the drug was once responsible for a significant amount of Bayer's profits.

The company has also grappled with legal battles over Roundup, a herbicide produced by Monsanto, which Bayer purchased for $63 billion in 2018. The product has been the subject of thousands of lawsuits alleging it causes cancer, and Bayer agreed to pay billions of dollars to resolve some of the litigation while it also appeals some of the court decisions.

"The litigation topic is a big overhang for our company," Anderson said, adding that "there's a lot of great things happening" but investors want the company to deal with the lawsuits, which it is.

When Bayer announced the new operating model, the company said its goal was to become "more agile and significantly improve its operational performance," and Anderson has already reported some positive results.

In Bayer's third-quarter earnings report, Anderson said Bayer's Pharma division outside Milan cut release time by almost 50%, resulting in less waste, improved cash flow, and lower inventory. Anderson said in the report that when he first asked about success stories, he would get the same two or three examples.

"Now, I'm hearing stories like these basically on a daily basis," Anderson told investors. "I'm confident that will translate into results for our investors, and a bright future for us and our customers."

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Apple is reportedly developing a home security product that could compete with Amazon and Google

The Apple logo on a glowing glass display in front of a skyscraper.
Apple is reportedly developing smart home locks with face recognition tech.

Michael M. Santiago/Getty Images

  • Apple is developing smart home locks with face recognition tech.
  • This move aligns with Apple's growing interest in the home devices market.
  • Apple's device would compete with Google's Nest and Amazon's Ring in home security.

Apple is reportedly working on bringing its facial recognition technology to home security.

The tech giant is developing a smart lock and doorbell that would allow residents to automatically open their home doors by scanning their faces, Bloomberg reported on Sunday.

The report said that Apple's doorbell system could work with existing third-party locks or the company could partner with one lock provider to sell a complete product. The technology is still in the early stages and could be released at the end of 2025 at the earliest, the report said.

Apple did not respond to a request for comment sent outside regular business hours.

The smart lock adds to Apple's growing interest in the home devices market. Last month, Bloomberg reported that Apple is working on an artificial intelligence-powered, wall-mounted tablet. The iPad-like device could be voice-operated, serve as an intercom, and control home appliances. Earlier this year, Bloomberg also reported that the company is working on building home robots.

Not all these developments may come to life. This year, Apple scrapped its car project and stopped efforts to develop a subscription model for the iPhone.

The door device could give the company an opportunity for more cross-selling with its other home products and its existing lineup of devices, like the iPhone and Apple Watch.

It could also allow the iPhone maker to compete with Google's Nest and Amazon's Ring. These devices have doorbells with a motion sensor that activates the camera and records a video of the surrounding area.

Such a product could draw the company into new debates about balancing users' privacy rights and working with law enforcement. Through emergency requests, police departments have received videos from Ring without receiving consent from the owner.

Apple and its CEO, Tim Cook, are known for prioritizing user privacy. In 2016, Cook refused to cooperate with the US government to unlock an iPhone used by a shooter in a mass shooting and attempted bombing in San Bernardino, California.

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4 Big Tech product managers and an engineer share negotiation tips that nabbed them thousands of dollars in better comp

A photo collage of several speech bubbles overlaying a $100 bill

Anna Kim/Getty, Tyler Le/BI

  • Tech employees share their salary negotiation tips, which helped boost their pay by tens of thousands of dollars.
  • Their negotiation strategies include practicing pitches, using data, and leveraging multiple offers.
  • Research and transparency are key in negotiating better compensation in tech roles, they said.

Sarra Bounouh has worked at consulting giant Accenture and three Big Tech companies.

But she still deals with imposter syndrome, especially when talking compensation.

"Going into a negotiation is always, at least for me, a very uncomfortable discussion," Bounouh told Business Insider. "I just want to push through and ask for what I deserve."

She and four other tech employees from Meta, Google, and Cisco shared their salary negotiation tips before joining a company or when trying to get promoted. They have used these strategies to add tens of thousands of dollars to their original offers in recent years.

Product manager at Meta

Sarra Bounouh
Sarra Bounouh joined Meta in 2024.

Sarra Bounouh

Avoid offering the first number. If you must, back it up with research, said Bounouh, a product manager who joined Meta earlier this year.

She suggested using resources like Levels.fyi or Glassdoor and selecting your role and geography to see recent offers and compensation that makes sense for that job.

"I personally don't like having detailed conversations about level and compensation from that first call with the recruiter because I want to meet the team, I want to meet the hiring manager, I want to get excited about the role," she said.

Bounouh prefers to negotiate her level and compensation once there's an offer on the table.

She said she often gets asked about salary expectations early in the process because recruiters say they want to save time for both sides.

She politely declines to share a number by telling the recruiter: "I don't have a number for your right now. I will need to do some research before getting back to you. At this stage of the process, I'm more focused on meeting the hiring manager and team."

Rehearsal is key for conversations about promotions or raises, she said.

Bounouh said she practiced her pitch for every job after Accenture and increased all three jobs' initial salary offers: Microsoft by 32%, Snap by 19%, and Meta by 37%.

Product manager at Oracle

Ketaki Vaidya in an office building
Ketaki Vaidya joined Oracle in 2017 and has grown her career at the company since.

Ketaki Vaidya

Internal transfers between teams or offices are also an opportunity to negotiate your compensation package.

Ketaki Vaidya, who moved from Oracle's India to California office in 2022, said she approached her negotiation with an "everything under the sun is negotiable" mindset.

First, Vaidya looked at Glassdoor and talked to people who'd made the move to gather salary data. She wanted to ensure she was getting a fair offer for the US' cost of living.

"I was being given this offer for the credibility that I had built in the organization. I felt like I had an upper hand in negotiating," she said. "I was much more confident in asking for the things that I deserve — so it ended up being a very smooth transition."

After negotiating her base salary up to $80,000, she discussed other compensation components, including the timing of her next review, sign-on bonuses, relocation costs, paid leave, and remote work. She negotiated a sign-on bonus of $15,000 and a relocation allowance of $15,000, which weren't part of the initial offer.

Now, her compensation is about $130,000 annually, including stock units and bonuses.

Product manager at Cisco

Varun Kulkarni standing in front of a background with Cisco logos
Varun Kulkarni transitioned to tech after a career in consulting.

Varun Kulkarni

When Varun Kulkarni switched from consulting to tech to work on more artificial intelligence projects, he was careful not to come off as aggressive during his pay negotiations.

Once he had offers from Cisco and others in hand in 2022, he was transparent with recruiters and mentioned other offers, without introducing his own counter number.

He asked recruiters how high they could go and what they thought about other offers.

"You want to kind of not be too pushy" he said.

His offer from Cisco already matched the market rate and what several competitors were offering, but he managed to negotiate it by 5%, bringing his total compensation to $180,000.

Product manager at Google

Yung-Yu Lin posing with the Mario character at a Super Mario Bros event.
Yung-Yu Lin worked at Yahoo, Meta, Visa, PayPal, and Google.

Yung-Yu Lin

During his 2022 recruitment process at Google, Yung-Yu Lin used his employer at the time, PayPal, to land better offers from both companies.

He interviewed and landed jobs at several places — but their pay did not compare with Google's offer.

Lin decided to negotiate a retention package. PayPal countered with a 10% pay bump. He then renegotiated with Google.

Google offered a 20% raise on his original compensation at PayPal, which brought his offer to the $350,000 to $400,000 range as a senior product manager, including stock-based compensation.

Software engineer at Meta

Hemant Pandey at Meta offices
Hemant Pandey joined Meta in 2021 after experiences at other tech firms.

Hemant Pandey

Hemant Pandey, a senior software engineer at Meta, used other offers and research in his most recent job search.

After two years at Salesforce, in 2021 he applied to Meta, TikTok, LinkedIn, and two other companies. He used offers from these companies to negotiate his compensation at Meta.

"Be very transparent that you have other offers. Even if you have interviews going on, mention those, because it's also leverage," he said. It signals to the recruiter that they have to move fast and work with your parameters.

Meta's recruiters matched the base salary and restricted stock units from the highest of all offers.

Aside from being transparent, Pandey said it is important to be proactive and research how compensation works in different companies. For example, candidates should compare how stocks are refreshed, he said. A refresher is when the stock option portion of an employee's compensation is updated.

"I also negotiated my sign-on bonus and said, 'Hey, at Salesforce, I'll be leaving my $30,000 to $40,000 of annual bonus if I join you. Can you help me accommodate that?'"

Pandey was offered $520,000 in annual pay, including stock options, in that 2021 move.

"The most significant thing happened in my career when I made the move from Salesforce to Meta, which was close to almost 80 to 90% hike" in pay, Pandey said.

Do you work in tech, consulting, or finance and have a story to share about your career journey? Please reach out at [email protected].

Read the original article on Business Insider

The hardest part of group chats: figuring out how to leave them

Person using their phone as door
 

Alberto Miranda for Business Insider

I can tell Jess is trying to be nice about the people in her group chat, to varying degrees of success. It's not that the members are bad people. They met a year ago at a vocal workshop for aspiring musicians and artists and decided to keep in touch after it ended. The chat has become a mix of a confessional and a lovefest — people will leave long audio messages rambling about their days and texts about how much support they get from everyone. It's this "quintessential overcomplimentary, masturbatory, 'everybody loves each other so much'" space, Jess says. Plus, they're not good musicians, which is the opposite of the chat's point. She's attended various performances of other group members, and "all of them are bad, across the board," she says. But again, she's really trying to be nice. "In this group, they have so clearly found their people," she says. "I don't hate these people. I just hate being in their stupid group."

And yet she can't just quit. For each member's birthday, the group goes in on a gift together. Her birthday was first, so she felt like she had to stick around for everyone else's. She finally got through the first round of birthdays, opening the door for an exit — but it can't be an Irish exit. "I feel like I have to make a goodbye," she says. "I can't ghost. I can't ghost. It would be against the whole thing of the group." She spoke on the condition of withholding her last name for this story, for obvious reasons.

Jess isn't alone: Many people report feeling overwhelmed by group chats, saying it's difficult to keep up with messages and even comparing it to a part-time job. Many people, like Jess, also have at least one group chat they really hate. It's not just a nuisance but a place that makes their blood boil. It's like scrolling through posts from the most obnoxious people on Twitter, but you actually know them in real life. As much as you may loathe the chat, it's tough to quit — group chats may be contained in the cold, distant trappings of technology, but the contents are often warm and real.

Jess tells me our conversation has reinvigorated her commitment to leave her despised chat ahead of the new year. She's just got to think up her goodbye message first.


The group chat is a complicated invention of our modern technological existence. It can be a useful tool: a place to coordinate Fourth of July plans with extended family or stay up to speed with neighbors on the landlord's latest shenanigans. It can be a fun place: a spot for sending memes and gossip and life updates. The group chat is also often a safer space for spicy takes than social media — it's less likely to get you fired, or indicted, or canceled (though that's not impossible). Group chats can also be wildly irritating. You look away for a few hours and suddenly you've got 63 unread messages about stuff you really do not care about. And sure, you can mute it, but it's still there, haunting you.

I don't hate these people. I just hate being in their stupid group.

Jeremy Birnholtz, a communication professor at Northwestern University who focuses on human-computer interaction, told me there are two features that make group chats unique (and daunting). "One is that texting is happening all the time, so you can't choose to be out of the room and not be with everybody," he said. "Two is that you're either in it or you're out of it. There's not a graceful way to ease yourself out of it as there are with social relationships."

Ignoring the group chat is less obvious than, for example, spending Thanksgiving watching TV in the living room instead of talking to everyone around the table. But eventually everyone will notice and think you're kind of a jerk for it. And if you do engage, it can be tricky to ensure you get your point across. Group texts, like all written communication, lack many of the cues of in-person communication. There's no body language, no vocal inflections or facial expressions. It's easy to misread intentions and meaning, good or bad.

"People fill in the blanks the way that they want to," Birnholtz said. If you think someone is attractive or a close friend, you fill them in in positive ways. If you think someone doesn't like you, you do the opposite.

Sharon does not have a particularly good relationship with her in-laws, a reality that has infected their group chat. She's noticed her messages in a group she's in with her mother-in-law and two sisters-in-law don't get as much attention as she thinks they should. Her mother-in-law doesn't interact with photos of Sharon's kids as much as she does with pictures of Sharon's sister-in-law's kids. In April, Sharon (which isn't her real name) made eclipse-themed pancakes — she put a dark one over a light one and then put eyes on a Mrs. Butterworth's syrup bottle to make it look as if it was watching the eclipse — and posted photos of them in the group. Her mother-in-law didn't respond, but she did pop back in when Sharon's sister-in-law posted a photo of her cat. The chilly reception led Sharon to scale back her participation, and she finally muted the chat in the fall. "I feel so much better," she says. Still, Sharon won't quit. "I wouldn't have a place if I ever wanted to communicate a message with them where I could get them all at once," she says. "So I just leave it there."

From the outside, it's hard not to wonder whether Sharon is perceiving slights where none are meant — her kids are her mother-in-law's grandchildren, after all. At the same time, Sharon is filling in the blanks this way for a reason.

"If you don't get along with somebody in person, if they're passive-aggressive or where they do weird things in person, then it's not going to work on a group chat either," Sharon says. She emphasizes that in group chats she's careful to make sure everyone gets attention for what they post and is celebrated for their achievements. She's just heart reacting away.


Group chats have gone the way of a lot of communication innovations, such as email or AOL instant messaging or, for a more modern example, Slack. It proves itself useful, and then it becomes so useful that everyone's using it all the time, and then it gets overwhelming.

"The other thing is that technologies are not designed for graceful exits for the most part," Birnholtz said. In a WhatsApp group, there's no easy way to do the Midwestern "I suppose I'll let you go" thing that subtly lets the other person know you are very much done with the conversation. You can't really slow-fade a fraternity chat the way you might your fraternity friends in real life.

Technologies are not designed for graceful exits for the most part.

I reached out to a couple of professional etiquette experts and advice givers to ask if they had thoughts about how to quit a group chat you hate without damaging relationships. Carolyn Hax, an advice columnist at The Washington Post, told me that "good protocol is always that you're in control of your own life and time," and you don't need permission for that. "Anytime you're feeling handcuffed by a group, then it's time to take a deep breath and think about that a little," she said. Group chats are about feeling connected and supported and entertained, and if you're not getting that, it's OK to "dip out," she said. Someone just quit one of Hax's group chats with college friends, explaining that she had a lot going on in her life, and no one batted an eye. "It's like, 'Hey, are you all right?' That's about it," she said. "And if people can't handle that, then that's on them."

If it's a group with essential information — updates from other parents at school, or family members — the mute button is your friend. "You let it accumulate, and then you just check in: Did I miss something important?" Hax said. "Disengage as your health demands, but keep the thread."

Hax didn't say this, but I will: It's probably fine to lie and say you're too busy to keep up with the chat and leave. It's really nobody's business to dig into what you're too busy with. Maybe it's a medical issue, or maybe you just want to peacefully scroll through Instagram reels uninterrupted by a bunch of pings.

Lisa Mirza Grotts, an etiquette consultant, said that while it's important to leave politely, in casual groups it's fine to do a "quiet" exit. "You simply leave without an announcement," she said. She also said there's no one right way to communicate in a group chat; what reads to one person as efficient might read to another as rude. "I just think you have to be mindful that it's not the perfect way to communicate," she said.

It's probably fine to lie and say you're too busy to keep up with the chat and leave.

Not everyone has qualms about quitting their group chats, like Joe Cardillo, who has cleaned house lately. They've worked in venture-backed startups for about a decade and have several group chats with former colleagues and professional contacts. In one such chat, messages started to come through on what Cardillo called some pretty "inflammatory" topics. In particular, someone said that Elon Musk and Donald Trump would be "amazing" for tech, which started an argument with hundreds of messages. Cardillo spoke up, saying they didn't want to be in an "unstructured space" where people didn't show basic respect and take accountability. Ultimately they left.

"I just consider it healthy to think about what a good conversation feels like. And if this isn't it, then you're like, I'm out," Cardillo said.


Group-chat dynamics are, in a word, messy — and in many messy situations, walking away is easier said than done. One friend confessed that they'd been in a weeklyish-brunch chat for two years without any intention of ever attending said brunch. Everybody seems nice, but it just isn't their jam, and they're scared to quit. Another admitted that they kind of hated their friend-group chat, and they were pretty sure everyone else had a chat without them, but they had no idea how to broach the subject. One person told me about a friend who had abruptly left a chat after someone else in the group posted an old picture of her in which she was quite drunk. The person surmised that the friend's husband saw the photo and "went nuts."

Sometimes you just have to set a boundary, and that boundary can be deciding to not sit in a room with 12 people chattering away all day without any ability to shut them off. You can say you have to go for a reason, or you can just walk away. Who knows if they'll even miss you? Years ago, everyone quit a group chat I was in except for me and one other person. My friend renamed it "WE'RE THE BEST," and we've been talking in it, by ourselves, since. It's fun, and we're still friends with the other people.

As for Jess, she insists she's open to being friends with the people in her mediocre-musician chat on an individual, less intense level, but I have my doubts. The last time they were all interested in going to the same show, she bought a ticket — but for a different night.

"They're wonderful people," she says. "They're just not my people."


Emily Stewart is a senior correspondent at Business Insider, writing about business and the economy.

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How to help your Amazon delivery driver get a tip of up to $25,000 this holiday season

Amazon workers pose with a $25,000 check
Amazon offered their drivers $5 tips this holiday season, and customers jumped on the promotion.

Amazon

  • Amazon drivers can earn up to an extra $25,000 for the holidays if you thank them for a delivery.
  • The company has brought back its "Thank my driver" feature after first launching it in 2022.
  • Amazon covered a limited amount of $5 thank-yous at no cost to customers.

Amazon brought back its promotion that'll allow you to thank your delivery driver this holiday season.

If you're pleased with your ride, you can participate by typing "Thank my Driver" into the search bar of your Amazon app or asking Alexa to "thank my driver." You'll have to thank them within 14 days of your last delivery.

It's already got a lot of traction in 2024.

The "Thank My Driver" promotion began on December 4 this year, and Amazon tipped drivers $5 for the first 2 million thank-yous from US customers.

Amazon hit the 2-million limit within six days. However, there are still ways to help your delivery person earn extra cash.

Similar to 2023, the company is offering "additional awards" for drivers who receive praise for their deliveries, according to a press release from Amazon.

Here's what Amazon is offering: "$100 each for the 1,000 most-thanked drivers each day through the rest of December; $10,000 for the seven top-thanked drivers each week until the end of December."

Meanwhile, the seven most-thanked Amazon drivers from December 4 to December 31 will receive $25,000 plus an extra $25,000 to be donated to the charity of their choice.

"Alexa, Thank my Driver" confirmation from Amazon
Amazon will give your driver a big tip if they get enough appreciation.

Steven Tweedie/Business Insider

"Treat your customers like family, and they will do the same to you," driver Andrew Shearouse, one of the 2023 recipients of the $25,000 tip, said.

Only US-based drivers are eligible, and they must be an Amazon Flex partner, drive for a delivery service partner, or be a hub delivery associate. A delivery driver can only be thanked once per delivery. Amazon package deliveries from the Post Office and companies like UPS aren't eligible for the extra rewards.

Those looking for other ways to thank their delivery people can check TikTok, where creators are posting about the care packages they leave on their doorstep — especially during the busy holiday delivery season.

During the holiday season, Amazon drivers' shifts can be as long as 10 hours — and a serious workout. There are some Amazon drivers who earn $18 an hour compared to full-time UPS drivers who earn an average total compensation package of $145,000 per year, according to UPS.

In September, Amazon announced that it will spend $2.1 billion to give its delivery drivers a pay raise. Although the exact rate depends on location, the boost may bump drivers' pay to a national average of $22 an hour.

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I work at Microsoft and teach a Stanford Online course on AI. These are my tips for non-technical workers.

Aditya Challapally headshot
I work at Microsoft and teach a Stanford Online course about generative AI.

Aditya Challapally

  • Aditya Challapally teaches a Stanford Online course on generative AI for tech-adjacent professionals.
  • Challapally explained how individuals can skill up technically or become an AI domain expert.
  • He also said using tools like ChatGPT or Claude can help people understand AI better.

This as-told-to essay is based on a conversation with Aditya Challapally, a 30-year-old Microsoft employee who teaches a course for Stanford Online about generative AI. This story has been edited for length and clarity.

I started working in AI about a decade ago. I started as a data science intern at Uber, then did AI consulting at McKinsey, and later joined Microsoft, where I now work on Copilot.

I started guest teaching at Stanford four years ago and recently co-created a course called Mastering Generative AI for Product Innovation, which launched on Stanford Online in August 2024. It's an online, self-paced course that runs throughout the year. All of the research comes from talking to 300-plus users and 50-plus executives.

A lot of the people who take the class are tech adjacent, such as customer support representatives for a technical product, or product managers for a software or hardware product. They'll often be working on somewhat of a technical product and the course helps them understand gen AI a little bit more.

We teach three modules in this course. The first module explains what Gen AI is and where the biggest opportunities are. In the second module, we talk about what great Gen AI products look like.

The third module talks about how great Gen AI products are built and what individuals can do to set themselves up to be more influential, relevant, and useful when building Gen AI products.

These are the two main pathways you can take to do so.

Track 1: Skill up technically

When I go out and talk to Fortune 500 leaders, they say that their most burning need is for professionals who bridge both worlds — those who understand the business requirements but also understand the technical requirements.

This doesn't necessarily mean that you have to learn how to code, but you at least need to have enough technical literacy that you can translate product visions into technical requirements.

The beginner version is just getting really good at prompt engineering. This sounds like it would be quite basic, but understanding the exact limitations of prompts and all of the different tools across text, audio, and image makes you already very valuable in a business setting because you can help generate ideas even before they get to the technical team.

At an intermediate stage you also should start to understand a little bit about how gen AI systems work in systems design, like how gen AI models can be called within your data boundary.

Companies have data boundaries for which they have an agreement with their customers that their data can't go beyond. So if you're a bank, you may have an agreement with your customers that only the bank will use their information. If you send that in some sort of chat to OpenAI, that would be breaking the company data boundary. So something as simple as knowing that is already really helpful.

In the advanced stage of this track, there are two options.

Some people who don't work in big companies go deeper into understanding coding a little more. People who work in Big Tech companies usually dive deeper into system architecture. So they'll understand things like data boundaries and data flow diagrams in a lot more detail.

Track 2: Become an AI expert for your industry

The domain expertise track is where business people automatically lean toward and have an advantage. This is not necessarily knowing more about the industry, but knowing how gen AI can apply to the domain in more detail.

For example, in finance, you have to know things like what data you can use to train a specific model. You also have to know things like what types of privacy and security regulations you have to go through to get an app approved or release a gen AI-related app.

This skillset is so valuable that companies pay large amounts to consultants that have this specialized expertise. I know this guy who used to work as an operations manager at a bank and he figured out where gen AI was the most valuable. Now, companies will just call him to figure out where to launch their gen AI product.

Use the tools and learn their limitations to improve your prompts

The best thing I see people do is try to automate a lot of their lives with gen AI. They use ChatGPT or Claude for everything and that helps them understand the limitations of AI really well and how to prompt it.

When beginners start to use gen AI, they're not used to what I call the abundance of intelligence. They'll say "Can you give me a response to this text message?"

Experts who use gen AI a lot will say something like, "Can you give me 20 responses to this text message?" And then they'll go and use their taste to pick one.

Outside of work, I use it in many ways to think through a lot of plans. It's really helpful as a thought partner for me, even if for communication, for general planning, or for something even as banal as trip planning.

Instead of asking a friend for advice you should think about asking an LLM or a chatbot for advice. That's when you really start to understand how it's useful.

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Green sea turtle gets relief from “bubble butt” syndrome thanks to 3D printing

Charlotte, a green sea turtle, was hit by a boat back in 2008. This left it with an affliction colloquially referred to as the “bubble butt,” a kind of floating syndrome that makes it impossible for a turtle to dive. Most sea turtles suffering from issues like this simply die at sea, since the condition leaves them stranded at the surface where they can’t forage, sleep, and avoid predators like sharks. But fate had other plans for Charlotte.

Charlotte didn’t end up as a shark’s lunch and didn’t starve to death floating helplessly in the ocean. Instead, it got rescued shortly after the boat accident and eventually found a home at Mystic Aquarium in Stonington, Connecticut, where it received professional care. That was the first time Charlotte got lucky. The second time came when a collaboration formed: Adia, a company specializing in 3D-printing solutions; Formlabs, one of the world’s leading manufacturers of 3D printers; and New Balance Athletic, a sportswear giant based in Boston. This team chose Charlotte as a technology showcase, which basically turned the turtle into an Oscar Pistorius of the sea—just without the criminal conviction.

Weights and diet

Sea turtles are marine reptiles, which means they don’t have gills like fish—they need air to breathe. The lungs also play a key role in their buoyancy regulation system, which allows them to rest for extended periods of time at the sea floor or float at a precisely chosen depth. A sea turtle can precisely choose the depth at which it achieves neutral buoyancy by inhaling the exactly right volume of air.

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Elon Musk's unforgettable year in 7 charts

Elon Musk
Tesla and SpaceX CEO Elon Musk.

Patrick Pleul / POOL / AFP via Getty; Rebecca Zisser/BI

  • Elon Musk has had a big year with Tesla and SpaceX soaring in value, supercharging his net worth.
  • He helped Donald Trump win reelection and intends to transform the US government in 2025.
  • Scroll down for seven charts showing how Musk's 2024 played out.

Elon Musk has had a year for the record books.

His businesses have taken off, with Tesla, SpaceX, xAI, and Neuralink all touching new valuation highs. Their success has boosted Musk's net worth to above $450 billion for the first time, putting him over $200 billion ahead of the world's second-richest person, Amazon's Jeff Bezos.

Musk has also become a power player in US politics after wielding his cash and clout to help win Donald Trump a second term in office. As one of the president-elect's closest advisors, he's now gearing up to overhaul the US government.

The situation seems worse at X, formerly Twitter, after Musk's $44 billion takeover and reshaping of the platform sparked an advertiser exodus.

Take a look at Musk's 2024 in charts (all data is accurate as of Friday, December 20):

1. Charging ahead

Tesla shares have shot up as much as 85% this year, driving the electric vehicle maker's market value above $1.4 trillion for the first time. They've since retreated but continue to trade near record levels.

The automaker has benefited from market buzz around artificial intelligence — which it's harnessing to develop self-driving cars and humanoid robots — plus a robust US economy and the Federal Reserve cutting interest rates.

Investors are also betting that Musk's businesses will benefit from his close ties to Trump, which could translate into less stringent regulations, government subsidies, tariff exemptions, and more.

2. Reaching for the stars

SpaceX's valuation nearly doubled from $180 billion at the end of last year to $350 billion this month, based on the price paid by the company and its backers for employee shares in its latest tender offer.

Musk's rocket, spacecraft, and satellite communications company made several technological breakthroughs this year. For example, it plucked the first-stage booster of its new Starship out of the air using a massive pair of mechanical "chopsticks" in October.

3. Shifting fortunes

Musk's net worth slumped in the spring as Tesla stock tumbled, dropping below $170 billion at its nadir.

But it rebounded by over $300 billion to touch an unprecedented $486 billion on December 17, as Tesla hit fresh highs and SpaceX notched a $350 billion valuation.

4. Rise of the robots

Musk's artificial intelligence company, xAI, was only founded in July 2023.

Yet it notched a post-money valuation of $24 billion in May following its Series B funding round. That rose to $50 billion in November, reports say, meaning the maker of the Grok chatbot is worth roughly as much as Monster Beverage.

5. X marks the drop

It remains tricky to gauge the health of X, the social media company formerly known as Twitter that Musk took private in 2022. One way is to use Fidelity's monthly estimates of the value of its stake in the business.

The mutual fund giant's figures imply that X's valuation has crashed since Musk's purchase. The tech billionaire laid off a large part of the company's workforce and relaxed content moderation in support of greater free speech, triggering an advertiser exodus that hammered the company's revenues.

Regardless, Musk recently posted on X that the platform has roughly 1 billion active users, although around 40% of them only log on during important world events.

6. Trump train

Musk was one of the biggest spenders in the US presidential election, deploying over $270 million to back Trump's race for president, run ads against Democrats, and promote conservative viewpoints.

His starring role in Trump's victory and emergence as one of the president-elect's closest advisors and a co-chief of the new Department of Government Efficiency suggests that his investment in the election has paid off.

7. Building brainpower

Neuralink, Musk's neurotechnology company, was valued at $8 billion this summer, up from about $2 billion three years earlier.

The developer of brain-computer interfaces wants to allow people with quadriplegia to control computers with their thoughts. Musk released footage this spring of the first patient to receive one of its brain implants.

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VCs say digital agents, 'crypto mania,' and a torrent of liquidity are the tech trends to watch in 2025

Photo illustration of a robot hand with cash.

zentilia/Getty Images; Jenny Chang-Rodriguez/BI

After three years of tense reductions, the skies are clearing over Silicon Valley, and startup investors seem broadly optimistic about a resurgence in tech dealmaking.

We asked venture capitalists at 35 firms like Andreessen Horowitz, Insight Partners, IVP, and Sapphire Ventures, to tell us what's hot and what's not in tech next year, how potential regulatory changes could rouse a sleepy exit market, and where artificial intelligence goes from here.

In 2025, venture capitalists expect a loosening of antitrust regulations under the new presidential administration. This could reignite acquisition activity by strategic buyers, which would allow funds to distribute proceeds from those deals to their own investors, or limited partners, and raise new funds to invest in the next generation of startups, said Brian Garrett, managing director at Crosscut Ventures.

In recent years, startups weren't the only ones facing a cash crunch. Established funds raised the lion's share of funding dollars, while many newish and boutique funds struggled to raise. A torrent of dealmaking, combined with Trump's return to the White House and an end to the political uncertainty, could mobilize investors in these funds who had been sitting on the sidelines to whip out their checkbooks, said Ivan Nikkhoo, a managing partner at Navigate Ventures.

"Uncertainty breeds defense, optimism breeds offense," said Matt Murphy, a partner at Menlo Ventures and early Anthropic investor. "We're going into a cycle where acquirers are feeling they need to play offense and startups feel like it's time to invest in leadership. And the IPO market is open for best-in-class assets."

From IPOs to robotaxis, these are the tech trends to watch in 2025, according to venture capitalists.

Infrastructure cools off, apps soar
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Young people can feel pressured to keep up with every fashion trend they see on social media.

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Jai Das, president and partner at Sapphire Ventures: "A larger number of 'application layer' companies will have a breakout year with several crossing $100 million in revenues. I predict 50 companies will cross $50 million ARR while still growing 60%+, and at least 10 will hit $100 million ARR. A lot of these companies will be prosumer companies, but there will be several business application companies as well."

Ben Lerer, managing partner at Lerer Hippeau: "When you get the cost of compute going down as quickly as it has, and the number of options in terms of foundational models growing as it has, you end up with a really interesting time for the application layer to thrive. If you're a startup, you can go with the flavor of the month — not just a ChatGPT wrapper, or a Claude wrapper, or a Gemini wrapper, or you name it — but some combination of all of them to optimize functionality, results, and the cost of those results."

Lower rates kick the IPO market into gear
Man in a tuxedo sprays Champagne.

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Sofia Dolfe, partner at Index Ventures: "2025 is the year we will see the IPO market opening back up. There are already signs that this is on the horizon: we're seeing gradual recovery, rates have started to come down, and there are many later-stage companies with the financial profiles to go public."

Michael Yang, senior managing partner at Omers: "Two kinds of companies will go public as the IPO window opens back up next year. First, the truly great businesses that are really scaled and have forecastable growth and would've gone public earlier if the IPO market was more favorable, and second, companies that entered into structured financings with dirtier terms that need to go public for timing reasons."

Nima Wedlake, managing director at Thomvest Ventures: "The IPO market will remain closed for most tech companies, with a high bar for entry — $300 million-plus ARR, fast growth, and cash-flow breakeven or better."

As crypto prices surge, founders return to the drawing table
Coinbase CEO Brian Armstrong
Coinbase CEO Brian Armstrong.

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Nihal Mehta, general partner at Eniac: "Guidance on what the regulations could be for crypto and AI would encourage founders to build productively within those areas."

Jai Das, president and partner at Sapphire Ventures: "The new administration is crypto-friendly, bringing with it an expected acceleration of crypto-based business models (especially those using stablecoins). I predict we'll have another crypto mania in 2025."

Some venture funds go belly-up
dead fish
A woman walks on a beach blanketed with dead sardines in Tolten, Temuco, Chile.

AP Photo/Felix Marquez

Wesley Chan, cofounder and managing partner at FPV Ventures: "In 2025, I predict a lot of contraction for VCs, except for top funds. We're still in a downturn. Some firms shut down, a lot of firms are not doing new deals, and you will see a lot of junior-mid level employees leave."

The great funding bifurcation continues
A hand holding several $100 bills, while two other hands grab at the money.

iStock, BI

Molly Alter, partner at Northzone: "The 'sexiest' deals will continue to raise at sky-high valuations, but for the rest of the pack, companies will need to show very specific metrics to command a strong valuation. There will be a great bifurcation into the 'haves' and the 'have-nots.'"

Don Butler, managing director at Thomvest Ventures: "Startup shutdowns will increase, particularly at the seed stage, as companies run out of cash. This will influence valuations, with investors likely focusing on startups that have shown resilience or achieved meaningful milestones."

Matt Murphy, partner at Menlo Ventures: "Valuations will rise as growth rates and market multiples recover, but many companies still might not grow back into their ZIRP valuations. People are over that and won't let it get in the way of pursuing opportunity. Valuations for GenAI companies will continue to be outliers based on any historical metrics."

Robotaxis cover new terrain
The interior of a Waymo driverless taxi is shown navigating down a Los Angeles street.

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Brian Walsh, head of Wind Ventures: "2025 will be the year that we enter the age of 'robo taxis' with, first, Waymo now well along its adoption S-curve in San Francisco and expanding quickly, and, second, Tesla favorably positioned with quickly maturing best-in-class autonomy technology (no human in the loop) and an existing large fleet to scale it."

Kasper Sage, managing partner at BMW i Ventures: "Autonomous fleet deployments will gain traction in controlled, high-density environments such as for applications like campus environments and logistics for heavy industries."

Trump policy heralds return of megadeals
Meta CEO Mark Zuckerberg
Mark Zuckerberg.

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Aaron Jacobson, partner at NEA: "With the change of administration, I expect the return of mega M&A deals. We are going to see a 'WhatsApp' like $20 billion-plus M&A outcome for a leading AI company."

Michael Yang, senior managing partner at Omers: "Big Tech will be back at the M&A table with a new administration and regulatory regime in place. They've been quieter in recent times but should be chomping at the bit to capitalize on what is still a buyer's market."

Funding rounds become even more fluid
Letter blocks fly through the air

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Sasha McKenzie and Van Jones, both deal leads at Wellington Access Ventures at Wellington Management: "The concept of letter rounds in VC is becoming more amorphous. We're seeing $30 million and $100 million seed rounds, raising questions about what seed even means anymore. The model is shifting towards evaluating how quickly founders can run and how disciplined they are with results, rather than hitting historically stated milestones (e.g., $1 million in revenue to raise a Series A). There will be more nuance in how VCs evaluate progress, focusing more on the operator and their ability to balance vision with execution, based on the capital they have."

Multi-agent systems take center stage
A robot hand over a human hand on a computer

iStock; Rebecca Zisser/BI

Aaron Jacobson, partner at NEA: "Chatbots are overhyped. Agents are under-hyped. Enterprises will move beyond the low-hanging fruit of 'GPT-wrappers' to deploy digital workers that can reason and take action to make a real business impact."

Praveen Akkiraju, managing director at Insight Partners: "If 2024 was the year of LLMs, we believe 2025 will be the year of agentic AI — where highly capable state-of-the-art reasoning LLMs are combined with orchestration frameworks like memory, tool calling, and user-in-the-loop processes to build AI agents that can address progressively complex business workflows."

Seema Amble, partner at Andreessen Horowitz: "In the short term, human workers will be the reviewer in the loop; in the future, as trust is established over time, I expect many data-derived actions will shift toward being entirely a set of narrowly defined task-driven agents."

S. Somasegar, managing director at Madrona: "The world where we each have a digital assistant that works with a collection of AI agents is probably five to ten years out. But having AI agents that can do specific tasks really, really well is happening sooner and I think we will see a ton of progress on this in 2025."

Tender offers grow for a selective group of companies
Elon Musk spaceX
Elon Musk SpaceX

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Ravi Viswanathan, founder and managing partner at NewView Capital: "The venture secondaries market will continue to be an important source of liquidity — a trend we think is here to stay due to structural dynamics of the venture asset class."

Simon Wu, partner at Cathay Innovation: "The size of tender offers has grown from millions to billions as the desire to own top-performing names by mutual funds and VCs increases, thus allowing some of the best names to stay private longer. Tenders are likely to get bigger to a selective group of companies in tandem with a more active IPO market next year."

Industry-specific software takes over
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Mark Bordo works alongside his dog Riley at Vetster, an online platform to connect people with vets.

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Molly Alter, partner at Northzone: "Vertical SaaS will become more highly valued than ever, due to the increasing difficulty of differentiating a product in horizontal categories."

Cathy Gao, partner at Sapphire Ventures: "Vertical software will evolve rapidly as AI moves to the agentic phase, enabling end-to-end automation of complex, industry-specific workflows that were once beyond the reach of software. By pairing deep domain expertise with intelligent automation, vertical AI will unlock new use cases, deliver outsized ROI, and become table stakes for staying competitive."

Fintech roars back
Markets image of money being exchanged

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Alexa von Tobel, managing partner at Inspired Capital: "Given the new political climate, we, of course, expect to see less regulation across the board. I think we'll see acceleration in a few core categories, including fintech."

Marlon Nichols, managing partner at MaC Venture Capital: "Fintech is an area I'm excited to invest in, particularly fintech startups leveraging AI to create transformative personal finance tools."

Sydney Thomas, general partner at Symphonic Capital: "We are watching the regulatory environment towards fintech ease which has enabled massive speculation on what asset class will win. … This also means, many startups will be required to regulate themselves, which isn't always an easy thing to do."

Robots join society
A Tesla Optimus robot accepts a package in a doorway.
Optimus, also known as Tesla Bot.

Tesla

Claire Yun, investor at Piva Capital: "Generative AI will continue to accelerate and supercharge robotics; simultaneously, we will see a choke point in human labor as an aging domestic workforce and protectionist policies create a sharp supply and demand imbalance. The result will be a colorful Cambrian explosion of robots as they step in to fill this gap."

Bob Ma, partner at Wind Ventures: "Urban areas will have fleets of robots on sidewalks, while drones will manage suburban and rural deliveries. Enhanced speed, cost-efficiency, and sustainability will redefine retail and e-commerce, with regulations supporting wider adoption and innovation."

Yuri Lee, partner at IVP: "As AI advances enable robots to move from structured, repetitive tasks to more complex and dynamic real-world applications, we'll see rapid progress in robotic perception, manipulation, and decision-making capabilities."

Small language models rise in popularity
Microsoft hearts small language models
Microsoft CEO Satya Nadella.

Microsoft

Tasneem Dohadwala, partner at Excelestar Ventures: "Small language domain-specific models are starting to show more value. Instead of using vast swaths of the internet to train large models, these smaller models can be trained on specific datasets, such as medical journals, newspapers, or email collections. As a result, they are highly tailored and more accurate in reflecting a user's particular constraints and voice.

Michael Yang, senior managing partner at Omers: "If 2024 was the year of the LLMs, 2025 will be the year of small language models (SLMs) and proprietary data sets spawning the next generation of enterprise SaaS applications. Companies have realized that data in their midst can be harnessed in new and better ways than the 'structured workflow apps' of old and by leveraging targeted SLMs, they can do work differently, more efficiently."

Founders flock to private equity
Orlando Bravo
Thoma Bravo founder and managing partner Orlando Bravo.

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Brad Bernstein, managing partner at FTB Capital: "Despite the IPO market showing better performance in Q3'24 with proceeds already surpassing 2023 totals, structural issues like regulatory burdens and governance challenges still pose obstacles for small and mid-cap companies. Private equity markets are stepping in to fill the gap, with growth equity deals comprising a larger share of activity and providing opportunities for startups in high-growth sectors like insurtech and healthcare tech."

Jai Das, president and partner at Sapphire Partners: "With the new administration, I predict we will see an uptick in exits, and much more tech M&A activity. We'll also see PE firms buying up a lot of companies once boards and management teams realize these businesses won't be able to grow at 30% at scale and ultimately, IPO."

Open-source foundation models come for OpenAI and xAI's lunch
Elon Musk and Sam Altman
Elon Musk and Sam Altman

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Aaron Jacobson, partner at NEA: "Open-source foundation models will close the gap with the leading proprietary models. On top of this we will see a significant shift away from pre-training models from scratch to fine tuning OSS models and distilling them to smaller models for faster performance."

Mo Jomaa, partner at CapitalG: "I predict that in 2025 we will continue to see open source technologies consume the infrastructure layer in software. We have seen this trend play out in several categories already, including data and analytics (which led to our investment in Databricks) and observability (which drove our investment in Grafana). Enterprises will continue to adopt open source because it helps them save money, avoid vendor lock-in, and shape the product roadmaps of the technologies that they procure."

Record deals and dollars flow to cyber and national security
Assaf Rappaport
Wiz cofounder and CEO Assaf Rappaport.

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Andrew Schoen, partner at NEA: "We will see a surge of investment into technologies critical to restarting the US industrial base and enhancing national security. A record number of deals and dollars will go into AI, automation, cybersecurity, and frontier technology serving manufacturing, supply chain, and defense markets."

Jake Seid, general partner at Ballistic Ventures: "Over the next 18 months, we're going to see a lot more cybersecurity exits. While this may include an uptick in M&A activity, I expect we'll see cybersecurity companies go public in 2025 and in the first half of 2026 given how large the market for cyber products has become."

Trump's tech advisors bend his ear
David Sacks at the RNC
Trump's AI and crypto Czar David Sacks.

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Samir Kumar, general partner at Touring Capital: "We should expect a lot less regulatory headwinds in 2025 for AI given David Sacks will be the AI and crypto czar for the new administration. This is likely to even result in the repeal of President Biden's executive order on AI."

Francesco Ricciuti, associate at Runa Capital: "In the US, Trump is bringing prominent people from the startup and VC world in the government, and I wouldn't be surprised if the regulatory landscape will evolve towards entrepreneurship and technology."

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Google says it could water down its search partnerships in antitrust proposal

Google logo piecing itself together.
Google on Friday proposed limiting its search partnerships as a possible remedy to resolve an antitrust case regarding its search business.

Google; Chelsea Jia Feng/BI

  • Google on Friday proposed possible remedies to resolve an antitrust case over its search business.
  • Last month, the DOJ suggested that the judge force Google to sell its Chrome browser.
  • Judge Amit Mehta is expected to rule on the final remedies by August 2025.

Google on Friday proposed limitations to its search partnerships as a potential remedy to resolve antitrust violations in its search business.

The proposal would allow Google to continue partnering with third-party companies like Apple in revenue-sharing deals that make Google the default search engine on their devices, unlike the Justice Department's proposal. However, Google's proposal would make the deals non-exclusive, the company said in its filing.

"We don't propose these changes lightly," Google said in a blog post about the proposal. "They would come at a cost to our partners by regulating how they must go about picking the best search engine for their customers. And they would impose burdensome restrictions and oversight over contracts that have reduced prices for devices and supported innovation in rival browsers, both of which have been good for consumers."

Last month, the Justice Department and a group of states asked Judge Amit Mehta to force Google to sell its Chrome browser to resolve the case. They also asked that Google be stopped from entering default search agreements with Apple and other companies and that Google should open its search engine results to competitors.

Industry experts previously told Business Insider that selling Chrome off would open up the browser market and would likely be cheered on by search rivals and advertisers, though it remains unclear how a possible Chrome spinoff might work.

Both sides will present arguments for their proposals at a hearing scheduled for April. The judge is expected to rule on the final remedies by August.

Kent Walker, Google's president of global affairs, previously said the company intends to appeal the judge's ruling, potentially delaying a final decision by several years.

Representatives for the Justice Department's antitrust division did not immediately respond to a request for comment from Business Insider.

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Startup set to brick $800 kids robot is trying to open source it first

Earlier this month, startup Embodied announced that it is going out of business and taking its Moxie robot with it. The $800 robots, aimed at providing emotional support for kids ages 5 to 10, would soon be bricked, the company said, because they can’t perform their core features without the cloud. Following customer backlash, Embodied is trying to create a way for the robots to live an open sourced second life.

Embodied CEO Paolo Pirjanian shared a document via a LinkedIn blog post today saying that people who used to be part of Embodied’s technical team are developing a “potential” and open source way to keep Moxies running. The document reads:

This initiative involves developing a local server application (‘OpenMoxie’) that you can run on your own computer. Once available, this community-driven option will enable you (or technically inclined individuals) to maintain Moxie’s basic functionality, develop new features, and modify her capabilities to better suit your needs—without reliance on Embodied’s cloud servers.

The notice says that after releasing OpenMoxie, Embodied plans to release “all necessary code and documentation” for developers and users.

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