• Doug Weaver experienced the 'Gen Z stare' while teaching college students in St. Louis.
• He said some students would watch videos of him while in class, rather than watching him live.
• Weaver, a millennial, sees a need for mental health services to address post-COVID-19 challenges.

Doug Weaver, 36, is an artist who, until 2024, taught at several colleges in the St. Louis area as an adjunct professor and, at times, experienced the so-called "Gen Z stare," a phrase that's recently gained traction on social media. The following has been edited for brevity and clarity.

At the start of any class, I've always had jitters because you never know what the class dynamics will be.

There were a few years where it was hard just to get students to interact with each other, especially for those who were in their junior or senior year of high school when COVID-19 hit.

With my students, I would give instructions, and they would just stare at me. Or, we were going to do introductions, and I would be like, "OK, it's your turn to introduce yourself," and they would just stare at me. I'm like, "Am I asking wrong?"

After COVID, I did see an increase in the amount that students who just don't engage, and it makes it a lot harder to get the class going. To be able to actually teach the class, and to be able to actually know where you are, I just need a little bit of interaction. I need a bit of what your background is, what your name is, and what your interest in art is.

For a few years after COVID, I would give students the questions that we were going to discuss and have them write things down. Then, you're reading it instead of saying it. That would be helpful, though sometimes they wouldn't write anything. That's when I would just be like, I don't really know what to do.

If you just don't participate — I expect that more from middle school and high school students. Those students often don't want to be there, but they have to be. In my case, these were college students. I was like, "You're choosing to be here, and you're paying to be here."

That's what was always hard for me. I want you to have the experience that you want. And if you won't tell me, if you won't interact with me, then I don't know what your values are or what kind of interaction you want.

Why videos feel more comfortable

You need students to ask questions when they don't know what to do. Sometimes it's good for them to say, "Hey, I'm a little lost."

During COVID, when everything was online, I made video versions of a lot of my in-class demonstrations and lectures. I still made those videos after students came back to class. Yet the in-class demo was better because you can ask questions, and I can talk to you more specifically about what I'm doing. But I would find that, instead of asking questions or asking me to clarify things, I would have students watching the videos during class.

I would even have students watch the video of me doing a demonstration while I am doing that same demonstration in class. It's mind-blowing to me, but it almost just felt more comfortable for them to look at that on a screen.

I really think that those few years of being on Zoom for everything affected that entire generation's social skills. I don't know if that's a good thing or a bad thing. The future is more and more online. A lot of them are going to be working online, and so navigating online social spheres and Zoom work life is important.

The value of being in class is social interaction, getting specific questions answered, and getting an education that is specific to you. If you're in the class, watching a video of the class — it really just broke my brain a little bit to see that happen.

The way education is now, most information that you're going to get in school, you can get online. The value of going to an educational institution is to have that education tailored toward you. The reason you're there is for you to work on your own self-expression, your own way that you navigate the world, and having someone looking at what you do and tailoring the education toward you.

With colleges and universities, what you pay for is the way the information is presented, and for the interaction that you have with professors and with experts, and to have opportunities to meet people and to just have experiences that you wouldn't be able to have otherwise.

A tarnished experience

This group of students had a really bad situation because of COVID. For some of them, their high school experience was really tarnished, and, for some, their college experience was tarnished. Their education was lacking, and their social interaction was lacking. Their ability to enter the workforce was affected. It really just negatively impacted every social aspect of their lives.

I know how much COVID negatively impacted my mental health, and I am far past my most-formative years. So, there's no way that couldn't have a huge impact on their mental health. There's all this conversation about them staring at you in a social interaction when it's just like, the world failed them. Society failed them in a major way.

The larger discussion should be that we need to figure out better ways for all of us to have access to the mental health services that we need, because I don't think we have recovered from COVID.

Do you have a story to share about the "Gen Z stare?" Contact this reporter at [email protected].

• Goldman Sachs has a new plan for fending off private equity poaching.
• The firm is offering incoming junior bankers a shot at asset management jobs.
• That division houses the bank's growing investments in private equity and other alternative investments.

Goldman Sachs has a new plan to keep junior talent from defecting to private equity: Offering them buyside jobs within the bank.

On Thursday, the Wall Street bank sent a letter to its summer interns announcing a new program that would offer a select group of incoming junior bankers the chance to work for Goldman's asset management business after their two-year investment banking analyst programs end.

"I'm pleased to share that we will introduce an additional early entry point for those of you interested in exploring buyside careers," said the memo by Dan Dees, cohead of the bank's global banking and markets unit.

"The program will offer a select group of applications a full-time offer to join investment banking, followed by mobility to asset management after two years," said the memo, which directed interested interns to speak to their managers to learn next steps.

The move comes as investment banks push back against private equity firms' recruiting practices, which seek to lock young talent into jobs that start once their investment banking analyst stints end.

JPMorgan earlier this summer banned its incoming junior bankers from accepting these future-dated jobs. Goldman, meanwhile, plans to ask juniors to attest to not jumping ship, Bloomberg recently reported.

The roles Goldman is offering would be housed within the asset management group that encompasses its growing alternative investments, a person familiar with the matter said.

The firm has been expanding alternative investments, including establishing a new group to focus on private lending. Such loans, which are often made with money raised from investors, have become a hot topic of growth in private equity and beyond.

CEO David Solomon said Wednesday on a call with shareholders that the AWM division raised $18 billion for its alternative investment funds last quarter, including growth equity and secondaries, which involves investing in discarded stakes of buyout funds.

This year's private equity recruiting sprint has been in limbo without clear indications as to when it will start. Shortly after JPMorgan's letter banning its bankers from future-dated jobs, a series of large private equity firms — including General Atlantic, Apollo Global Management, and TPG — said they would sit out poaching incoming investment bankers until next year.

In past years, the private equity recruiting rush kicked off during the peak summer months, upsetting banks by recruiting junior talent for future-dated jobs before they even have a chance to decide whether they like investment banking.

Here's the full memo from Goldman's global banking and markets co-head Dan Dees:

July 17, 2025

Exploring Career Opportunities Across GBM and AWM at Goldman Sachs

Time moves fast at Goldman Sachs — congratulations on passing the halfway mark of your internships. I wanted to share an important update with you on career opportunities we offer at the firm.

As someone who started his career at the firm thinking it would be a two-year stint — and then stayed for at least 12 jobs, eight cities, and many years more — I know how important it is to build a career that is rich and rewarding. As Ashok and I said in June, we hire people based on their curiosity and drive, and so it seems fair some of you might consider working for other great teams and firms, many of whom are our clients, too.

I also understand pressure, and what it means to have made it this far. We hire the best and brightest, and many of you have been working hard for most of your academic careers. After so many years of effort you will feel comfort in having your career mapped out.

I also know few companies offer a better platform and more exciting career paths than Goldman Sachs. Whether it's a switch from leading the financing group in Japan to global TMT coverage in San Francisco (as I did), or from banking to trading to asset management (like fellow division head Marc Nachmann), the possibilities, and offices around the world from which to explore them, are almost endless.

To that end, I'm pleased to share that we will introduce an additional early entry point for those of you interested in exploring buyside careers, in partnership with our AWM colleagues. The program will offer a select group of applicants a full-time offer to join Investment Banking, followed by mobility to Asset Management after two years. Register your interest and your business unit managers will let you know next steps.

Of course, for those of you committed to banking — I would encourage it! — you will have opportunities as you become more senior to stay in your existing teams or participate in our very own mobility program. You will also be able to register an interest to join Asset Management, and teams across the firm, at other future moments throughout your career.

Our goal with such a talented cohort is to offer the options to you. I might be a little biased, but the path you find yourself on at Goldman Sachs might just be the one that keeps you here many, many years later.

Dan Dees

Have a tip? Contact this reporter via email at [email protected] or SMS/Signal at 561-247-5758. Use a personal email address and a nonwork device; here's our guide to sharing information securely.

• Bodybuilder Chris Bumstead built his career on an athletic physique and record-setting number of titles.
• For muscle, he recommends cycling heavy and light weights.
• Diet is key: Bumstead uses protein and strategic portion sizes to burn fat.

If you want to get shredded, take it from one of the top bodybuilders since Arnold Schwarzenegger: heavy weights and plenty of protein are the simple rules for success.

Chris Bumstead has dominated the Classic Physique category at the legendary Mr. Olympia competition since 2019, clinching the first place spot every year until his retirement in 2024 — the most wins in the category's history.

Unlike some pro bodybuilding divisions which reward extreme amounts of muscle mass, Classic Physique prioritizes proportions and symmetry. Winners in the category exemplify a more graceful, balanced athleticism compared to stereotypical images of bodybuilders as massive and musclebound.

For Bumstead, finding that balance includes looking ahead to long-term health, including mobility, to stay functional as well as jacked.

"Building and maintaining muscle isn't just about aesthetics, it plays a huge role in longevity, overall health, and keeping your metabolism strong," Bumstead told Business Insider in an interview about his supplement brand, RAW nutrition.

Whether you want to step onstage or just get in better shape for a longer, healthier life, the game plan is the same.

"As we age, maintaining muscle becomes even more critical, and that comes down to two simple things: eating enough protein and lifting weights regularly," he said.

Build more muscle by lifting heavy

Lifting weights is an essential part of building muscle, and a key factor is choosing the right amount of weight, and reps, for your goals.

Bumstead said he uses a simple strategy to pack on muscle, separating his training in phases over the year with distinct priorities. First, he builds a foundation of strength by lifting heavy weights for one phase of his training. Then for the next cycle of workouts, he switches to lighter weight, but more reps, which helps maximize muscle tension for better gains.

"The idea is that, if I can get stronger in a lower-volume phase, I'll be able to handle heavier weight when I return to higher volume, which helps with growth," he said.

The length of a training cycle can vary, typically lasting between four weeks and up to 12.

Whatever weight you choose, and however many reps and sets you do, training intensity is what matters most for muscle growth. That means consistently working close to the limit of what your muscles can handle to prompt them to grow back bigger and stronger.

The key is to add weight or reps over time, a concept called progressive overload.

As for the exercises, Bumstead recommends compound exercises like presses, rows, squats, and deadlifts, rather than complicated workout routines.

"There are so many training styles and flashy techniques that people end up overthinking it. But in reality, you can make great progress by sticking to the basics," he said.

Burn fat by changing portion sizes, not reinventing your diet

Diet is key to fuel muscle and burn fat, especially if you want your muscles to be visible.

Bumstead said he aims to eat mostly whole foods instead of packaged meals, to support good digestive health and to stop himself from snacking when he's on a strict diet.

Typically, he has eggs and a smoothie for breakfast. For lunch, a combination of rice and a protein source like ground turkey. He often has two dinners, more of the same, such as potatoes, veggies, and fish.

As his body goals change, Bumstead changes the size of his portions — but the type of food he eats stays the same.

In his "bulking phase" — months where he is actively putting on size and muscle — Bumstead said he would eat as many as 6,000 calories a day. In his "cutting phase," he would drop to as low as 1,300 calories a day to shed as much fat as possible.

He does use supplements, including a protein shake or two per day, to make it easier to get enough protein, an essential nutrient for support muscle growth and recovery, and to keep up a strong metabolism.

His biggest diet tip: don't guesstimate what you eat. Tracking your food is a crucial strategy to make sure you're eating the right number of calories to burn fat or gain muscle.

"A lot of people think they're eating healthy or staying low calorie but are confused when they don't see results. The truth is, if you're not tracking, it's really hard to know what you're actually doing," Bumstead said.

If Bumstead has learned one thing from pro bodybuilding, it's the importance of finding a healthy diet that fits with your routine. That way, tracking your macros will feel like an exciting step toward meeting your goals instead of a chore.

"That mindset of being intentional with what you put into your body can benefit anyone, not just competitors," he said.

• Mark Zuckerberg and Meta execs settled a lawsuit with shareholders over a privacy scandal.
• The lawsuit alleged executives failed to comply with a federal consent order.
• Terms of the settlement weren't disclosed in court, according to reports.

Mark Zuckerberg and Meta executives agreed to settle a lawsuit brought by unhappy shareholders over how they handled a user privacy scandal.

The lawsuit, which sought $8 billion in damages, alleged that executives — including CEO Mark Zuckerberg and former COO Sheryl Sandberg — "intentionally" failed to comply with a consent order from a federal regulator, leading the company to pay billions of dollars in fines.

In the lawsuit, shareholders demanded that the company and its executives repay the funds to them. A lawyer for one of the plaintiffs to confirmed to Business Insider that an agreement in principle had been reached with the defendants and would be presented at a later date.

The terms of the settlement were not disclosed in court Thursday, according to Reuters and Law360.

The agreement between the parties cut short a trial in Delaware Chancery Court, where Zuckerberg was expected to take the stand.

Meta was embroiled in the privacy scandal after Cambridge Analytica, a data firm that supported Trump in the 2016 presidential election, obtained the information of millions of Facebook users.

The Federal Trade Commission sued Meta over the breach in 2018, alleging it missed "red flags" regarding where Cambridge Analytica obtained the data and violated a 2012 consent decree. Meta paid $5.1 million to settle the lawsuit from the FTC.

This story is breaking and will be updated.

• I lived in New York for over a decade and built my dream career, but life felt too busy to enjoy.
• After my daughter was born, my family moved back to my Colorado hometown, and I'm so happy we did.
• Nearly two years into our move, we spend almost every weekend camping, running, or snowboarding.

As a young girl in Colorado, I always dreamed of living and working in New York City — and I turned that dream into my life.

For over a decade, I built the career of my dreams and ended up working as a magazine editor with amazing coworkers. Still, life in the Big Apple felt too busy and expensive to actually enjoy, especially once I became a mom.

My daughter's arrival gave me the opportunity to reevaluate our daily routine. I realized I needed more mountains and nature, and fewer skyscrapers, crowded subways, and glitzy events. I craved climbing mountains instead of corporate ladders.

As soon as my husband and I realized we were on the same page, we didn't waste time: We broke our lease in New York and booked one-way flights to Colorado.

Moving without an exact plan was scary but also invigorating

Initially, we stored most of our belongings and lived in various Airbnbs to scout neighborhoods before settling into a walkable area close to where I grew up in Denver.

Luckily, since we were near my hometown, we didn't have to start from scratch.

I'd stayed in touch with childhood friends and jumped right back in, rekindling our relationships now that we're all parents and many of us neighbors. Now, our kids are friends, too.

Once we started finding new routines — like heading to the local library or playground, trying new restaurants, and figuring out how we'd run errands and shop for groceries in a new place — the relocation started to feel like we'd come home.

I realized these kinds of daily to-dos could be manageable, and life didn't have to be as challenging and intense as it was in New York City.

The biggest benefit is the number of affordable outdoor activities at our doorstep

I knew our move would come with an influx of outdoorsy activities, but our reality has been even better.

Our new home has easy access to mountains and a bikeable commute to work for my husband. Our apartment complex even has a resort-style outdoor pool.

Plus, now that we're both working jobs with more flexible schedules, we can really take advantage of all the nature Colorado has to offer.

For example, we'll take off on a Thursday night for a camping trip to get ahead of crowds or work remotely from a ski resort in winter when a big storm rolls in.

I love that within just an hour's drive, we can find ourselves in a whole different world — camping surrounded by aspen trees and wildflowers, hiking above the trees on towering peaks, or dropping into our favorite ski runs on powder days. We've done all these things together as a family, and we plan local trips almost every weekend.

These days, my toddler claps and cheers when we tell her we're going camping, hiking, or snowboarding the next day. I'm so grateful to be able to offer her a nature-filled childhood.

Our move gave me new opportunities and connected me with past interests

I worried I would lose my professional contacts and my career would suffer when I left New York City. I was very wrong. Not only have I kept in touch with my former colleagues, but I've found new professional opportunities — and new things to write about.

Shortly after moving, I received a bib to run a marathon overseas. That, along with my move, inspired me to get back into running.

In a few months, I'd even trained back into marathon shape at high altitude. All those long runs were the perfect way to enjoy nature and learn about my new neighborhood.

When I do chat with New York friends, they always ask if I miss the city. No hesitation, my answer is no. We're living a different dream now. I miss the people I cared about, but truly nothing else.

As soon as I miss it, I know can always book a flight and visit.

• Over the past decade, I've traveled solo all 63 major US national parks.
• Parks like Isle Royale in Michigan and Dry Tortugas in Florida are only accessed via boat or plane.
• I've loved visiting Voyageurs National Park in Minnesota and Capitol Reef National Park in Utah.

When hearing the term national park, many think of places like Yosemite, Great Smoky Mountains, Acadia, and the Grand Canyon. They're iconic for a reason, with sweeping vistas and easily recognizable landscapes.

However, I've been lucky enough to travel to all 63 US national parks and have come across plenty of hidden gems along the way.

Here are my seven favorite national parks that you may not have heard of.

I love visiting Michigan’s remote Isle Royale National Park.

Most people are surprised to hear there's a national park in Michigan, and even more surprised to find out it's an island. However, Isle Royale National Park is pretty remote and can only be accessed by ferry, seaplane, or private watercraft.

The park, which is located in Lake Superior, is made up of 400 islands and has 165 miles of trails.

I recommend taking a hike on this remote island, staying at one of the backcountry campsites, or just spending a day exploring.

If you decide to take a trip, keep in mind that the park is closed from November 1 to April 15.

New River Gorge in West Virginia is the country's newest national park.

New River Gorge received national park designation at the end of 2020, which means it's still relatively unknown to many people.

Famous for its towering single-span steel arch, New River Gorge Bridge is the third-highest bridge in the US. However, there's much more to do here than view the New River.

Hike, bike, climb, or raft the river for a thrilling experience that's still slightly under the radar.

Black Canyon of the Gunnison is Colorado's hidden gem.

Black Canyon of the Gunnison is typically the least visited of the four national parks in Colorado, with just 335,862 visitors in 2024 (compared to 4.1 million at Rocky Mountain National Park).

The steep-walled gorge follows the Gunnison River and is one of the most dramatic sights I've seen.

Hike, stargaze, camp, rock climb, or take a scenic drive in this under-the-radar Western Colorado gem.

Visiting Florida's Dry Tortugas National Park feels like stepping into a different country.

Dry Tortugas National Park is located roughly 70 miles off the coast of Key West, but it feels like stepping into an entirely different country.

The park comprises seven islands, including Garden Key, which is home to the 19th-century Fort Jefferson, coral reefs, and incredible snorkeling opportunities on the beach.

Accessed by boat, ferry, or seaplane, the journey to the park is part of what makes it so memorable — and why it will never feel overcrowded like some popular national parks.

Spend the day exploring or camp at the campground for unparalleled stargazing.

Capitol Reef is one of Utah's lesser-known national parks.

Utah is an outdoor lover's paradise, with some of the country's most breathtaking, varied, and unique landscapes.

Capitol Reef may be lesser-known compared to the other parks in the state, but it's my favorite.

The International Dark Sky Park is perfect for stargazing, and the almost 100-mile-long Waterpocket Fold — a "buckle" in the earth's surface that has pushed up rocks to create interesting geological formations — is something you must see for yourself.

Voyageurs National Park in Minnesota is made up of nearly 40% water.

One of the most memorable park trips I've taken in the last decade of solo travel has been to Voyageurs National Park in Northern Minnesota.

Located near the Canadian border, this park is nearly 40% water. I suggest getting out on the Rainy, Kabetogama, and Namakan Lakes, canoeing, kayaking, and camping at one of the front or backcountry sites — all accessed by water.

There's lots to do in Alaska's Kenai Fjords National Park.

Alaska is a state unlike any other, with awe-inspiring vistas around every corner. In fact, eight of the 63 major US national parks are located in the state.

After spending weeks solo traveling in a van through Alaska, the park that impressed me the most was Kenai Fjords National Park.

Located on the Kenai Peninsula, the park encompasses 600,000 acres of coastal islands, fjords, glaciers, and mountain peaks.

The park is vast, varied, and home to a portion of the Harding Icefield Trail.

I loved hiking to Exit Glacier, sea kayaking on Resurrection Bay, and learning about wildlife on a guided sightseeing cruise.

This story was originally published on January 6, 2024, and most recently updated on July 17, 2025.

• Kim Perell is a serial entrepreneur who became a multimillionaire by age 30.
• Her dad, also an entrepreneur, often talked about his business failures.
• She says sharing mistakes and normalizing failures should be encouraged.

This as-told-to essay is based on a conversation with Kim Perell, author of "Mistakes That Made Me A Millionaire." It has been edited for length and clarity.

Ever since I was a kid living in Oregon, my life has been a roller coaster ride of entrepreneurship.

My parents were entrepreneurs who experienced big highs and big lows. Running their own business created a lot of stress in my household. We never knew if we'd have enough money to turn on the heat during the winter. There was tension between my parents and my two siblings, and I felt it, too.

When we sat down for dinner each night, my dad would ask about the worst part of our day, which always led to him talking about business troubles. He didn't ask about school or sports, but was always up for talking business, so we saw the difficult parts of entrepreneurship up close.

I didn't want to become an entrepreneur until I got fired

I didn't want to be an entrepreneur because I had seen the stress and inconsistency it caused in my family growing up. All I wanted was a stable job with a paycheck every two weeks. So, I went to college and got just that — or so I thought.

After about two years, the company I was working for went bankrupt. I was fired and broke.

That was an important lesson: whether you're an entrepreneur or an employee, there's no such thing as certainty and security. If nothing is guaranteed, the best bet you can make is on yourself.

I waited too long, but then jumped into digital advertising

After that, I was interested in starting a company, but I made the mistake of waiting for the ideal time. I've since learned that launching a business is like becoming a parent: there's no perfect time. You've just got to jump in.

So, I took a $10,000 loan from my grandmother to start a digital ad agency. My grandma didn't understand what the internet was, but she believed in me, and her loan allowed me to start the company at my kitchen table.

I sold my company for $20 million when I was 30

Growing up as a twin, I learned early on to differentiate myself. That gave me a lone wolf mentality that was hard to shake. That's another mistake I made: trying to do everything alone. Once I finally hired help, I was able to grow and scale. The company flourished.

When I was 30, I sold my digital ad company for about $20 million in cash and equity. I remember going to the ATM, and my bank balance had too many digits to print on the receipt. That was the best day of my life. My maxed-out credit cards and 3 a.m. worries had paid off. I had created security for myself.

As a mentor, I aim to normalize failure

I'm 48 now. Since selling that first company, I've become a serial entrepreneur, investor, and business mentor. I speak with my clients not only about my success, but about the failures I've had along the way.

I'm not sure my dad did the right thing by sharing his business woes at the dinner table each night, yet that normalized failure for me. If failure isn't normalized, you can become paralyzed by fear and get stuck. To succeed as an entrepreneur, you need to know you're going to make mistakes and do it anyway.

My failures have contributed to my success

I want my four kids to be comfortable taking risks. Make mistakes; think big; and fail occasionally. That's where you grow. Our children are going to need that adaptability and willingness to try new things in a world that is changing more quickly than ever.

As a young adult, I wanted consistency, but I've learned the only constant is change. Embracing change and failure has led to my biggest successes.

• Tech giant Dell carries out an annual employee engagement survey known as "Tell Dell."
• BI obtained a transcript of the internal video update where leaders shared results from the survey.
• The employee satisfaction score dropped by double digits for the second year in a row.

Every year, Dell asks its employees in a company survey how likely they are to recommend the company as a good place to work.

Last year, the results weren't great.

This year, they're worse.

On Tuesday, Jenn Saavedra, Dell's chief HR officer, announced that the employee net promoter score (eNPS) — an industry-standard measure of employee satisfaction — had fallen to 32, according to a transcript of an internal video update obtained by Business Insider.

The results mark a double-digit drop in the eNPS for the second year running at Dell — it fell from 63 to 48 in 2024 — and an almost 50% decline in two years.

Saavedra said the eNPS score was "below the benchmark we do aim to achieve, and we take that seriously," per the transcript.

Saavedra told employees that Dell had been "navigating a lot of change both within the company and in the broader environment," adding that the pace and scale of the change has been "a lot."

Dell declined a request for comment from BI for this story.

'Tell Dell' survey results

The eNPS score is the key metric from Dell's annual survey, called "Tell Dell."

One question asks employees to rank how likely they would be to recommend Dell as a great place to work to someone they know on a scale from 1 to 10. The eNPS is calculated as the percentage of promoters minus the percentage of detractors.

Four Dell employees who spoke to BI about the Tell Dell results raised factors like Dell's RTO, ongoing layoffs, fatigue with the company's AI push, and a shift in culture as reasons for the eNPS decline. They spoke on the condition of anonymity. BI has verified their identities and employment.

"There's been a general decrease in trust with all the regular layoffs and feeling like the company isn't listening to employee concerns," said one employee who is based at Dell's Round Rock headquarters.

The person said that office conditions, such as "noisy rooms and desks that feel temporary," were also contributing to low morale.

"Most people I know are not feeling secure in their jobs," they added.

"I was more negative on my Tell Dell than I have ever been," a Dell engineer who has been at the company for more than eight years, told BI.

The engineer said they felt the company's RTO push and layoffs had damaged Dell's reputation as a good place to work.

Previously, managers were flexible, workforce reductions were rare, and employees enjoyed a good work-life balance, the engineer said.

They said they felt company culture had changed as they had been "gradually and with decreasing compassion and understanding forced back into the office."

"The constant layoffs are just the cherry on top," the engineer added.

Dell has been steadily ramping up its RTO policy since February 2024, when it asked all US employees to classify themselves as either hybrid or remote — roughly 50% opted to stay remote. In September, the sales team was called back to the office five days a week, and in January, all staff living near a Dell office were told they were required to be in five days a week from March.

Vivek Mohindra, Dell's senior vice president of corporate strategy, previously told BI that having staff in the office brought "huge benefits," including "learning from each other, training, and mentorship."

"For all the technology in the world, nothing is faster than the speed of human interaction," CEO Michael Dell told staff in an internal memo when the 5-day RTO was announced.

Alongside the RTO push, Dell's workforce has shrunk significantly in recent years. An SEC filing from March showed that the company's staff numbers have fallen by 25,000 in the last two years — a 19% reduction. As of January 2025, Dell employs 108,000 people.

One tech support employee based at the company's RoundRock headquarters said the fall in head count had led to increased workloads on their team. At the same time, the ongoing workforce reductions have held back internal movement and promotions, the employee said.

Dell's leadership was a bright spot

While the survey shows employee satisfaction has fallen, Dell workers responded favourably to questions about leaders.

The leader net promotion score (NPS) was 76, with employees saying their leaders were supportive, collaborative, and helped them champion modernization, Saavedra said in the update.

Dell has been steering the company toward an AI future, rolling out AI across its internal operating model in 2024 and positioning Dell as a leading provider of the key infrastructure and servers that companies require as they deploy AI.

Dell's ISG division, which develops AI servers, has grown 29% year on year, the company reported in its latest annual results.

Total annual revenue was up 8% in its 2024 financial year to hit $95.6 billion — its third-highest result after the pandemic-era boom in sales helped push annual revenue to a peak of $102.3 billion.

Improving employee satisfaction

In the six-minute video update, Saavedra said Dell would be "increasing visibility" through quarterly updates and people leader meetings to help develop more transparent communication.

"Everyone wants direct communication from leadership and clarity on where we're headed and why," Saavedra said.

Leaders would also be reviewing their team's Tell Dell results and turning feedback into action, she said.

The HR lead encouraged more frequent two-way conversations between leaders and teams, and suggested employees use available well-being resources.

"Hopefully, the score getting cut in half over 2 years means they are going to make popular pro-worker changes," the tech support worker told BI.

Have a tip? Contact this reporter via email at [email protected] or Signal at Polly_Thompson.89. Use a personal email address and a nonwork device; here's our guide to sharing information securely.

• Business Insider interviewed seven Gen Zers about the viral "Gen Z Stare."
• Ranging in age from 17 to 27, some agreed with the criticism — others flatly rejected it.
• "I think you're just talking to a rude person," one said. Another suggested Gen Zers may stare blankly while high.

A 21-year-old from Boston thinks the "Gen Z stare" is overblown. A 20-year-old from the Bay Area said she sees it all the time. A 17-year-old heard from her parents that she had been inadvertently doing it.

Conversations with seven Gen Zers indicate young people are divided on the idea that their generation often responds to questions with blank, wide-eyed stares, as many millennials on TikTok have gleefully suggested.

Some told Business Insider they flatly rejected the idea that there is such a thing as the "Gen Z stare" — others said they'd seen it firsthand.

Those who said there could be some truth to it floated potential contributing factors, such as the lingering effects of COVID lockdowns, an adolescence spent online, or simply being high.

While not everyone agreed, they all had thoughts on the viral debate.

So listen up, millennials. It's time to pass Gen Z the mic.

Brenda Alarcon, 20

On a recent visit to Coldstone Creamery, Brenda Alarcon asked a young worker for their favorite flavor. The employee stared back. "The transaction was made with minimal words," Alarcon said.

Alarcon said she'd seen the "Gen Z stare" in professional settings, too. At a recent networking event, she noticed that the other Gen Z networkers would "freeze up."

"I'm the one that's keeping the conversation going," she said. "It's not just one time, it's multiple."

She has her suspicions as to the root cause. The COVID-19 pandemic is an obvious answer, she said. Another theory stems from her earlier days as a waitress, when she would serve blank-looking young customers.

"It's because they hit their pen," she said, referencing the slim THC oil vape pens that have become popular in the past five years.

Trinity Starr Rutledge, 17

Trinity Starr Rutledge said she thought the trend was "pretty stupid." Working as a cashier and desk assistant, she's had many millennials stare back at her requests at small talk.

"I think you're just talking to a rude person," Starr Rutledge said. "I don't think it's right to label our generation as people who have this stare."

To the millennials posting about the stare, Starr Rutledge had a message: "It's not our fault that we're cooler."

Megan Easton, 26

Megan Easton said she accepts the idea that her generation is more socially awkward than the others, especially the younger members of Gen Z who grew up on social media. (At 26, Easton identifies as a "zillennial.") Still, Easton said she mostly believes her generation's stare is an air of nonchalance.

"It comes from a lack of caring as much what people think," Easton said. "Where an older generation might think it's rude or not socially acceptable, Gen Z is more to the point, and their humor's a little drier."

Easton said the stare shouldn't make older generations think Gen Z is "disrespectful or unintelligent." It's merely a difference in how different generations communicate, she said.

Lindsey Cook, 27

Lindsey Cook likes to start her interactions with Gen Z baristas by saying, "I'm ready to order when you are — no rush." That way, if the barista does have social anxiety, it allows them to work on their own timeline and not just stare back.

"It's very uncomfortable," Cook said. "Things need to be relearned now that we're resuming life as normal as possible after COVID."

Online, some young people have retorted that small talk isn't mandatory or that they didn't consent to a conversation. "But when they take a job in hospitality or customer service, it's their job to make people feel welcome," Cook said.

Emerson Hubbard, 17

Emerson Hubbard thought she was too nervous to give off a "Gen Z stare." Then, she talked about it with her parents.

"I was talking to my family today, and they were like, 'You have done it before,'" Hubbard said. "I get it. Sometimes I just zone out in the conversation, and I'm just staring at them."

Hubbard said she doesn't think of the stare as much of a problem. She sees a "one-sided" debate between millennials and Gen Z, she said, especially in her TikTok comments, where a lot of millennials are "going ham."

Eli Toy, 25

Eli Toy was raised by Gen Xers, not millennials. Toy said that she's "open to conversation" — but that other Gen Zers might be less fluent in small talk because of that generational difference.

"From what I've seen, a lot of Gen Zers that were raised by millennials had more technology in their childhoods, so that could impact it," Toy said. "The biggest tech I had was a pink Nintendo."

Netta Dar, 21

Netta Dar has seen the "Gen Z stare" before.

She referenced the character April Ludgate from the TV show "Parks and Recreation," who often stared down her colleagues with non-responses. Interestingly enough, April, played by actor Aubrey Plaza, is a millennial in the show.

That could suggest the "Gen Z stare" isn't specific to Gen Z, but to people who are still developing their social skills.

While Dar hasn't seen the stare among her college-age friends, she said she had noticed some social awkwardness in her younger sister's friends.

"It definitely depends on the age as well, and how far along you are in your development, where the frontal lobe is at," Dar said.

• xAI hired contractors to help Grok climb a popular AI leaderboard with the goal of overtaking Anthropic.
• Training documents show xAI wanted to "beat Sonnet 3.7 Extended," Anthropic's coding rival.
• AI leaderboards have become a key battleground for labs chasing clout and investment.

Tech companies are fiercely competing to build the best AI coding tools — and for xAI, the top rival to beat seems to be Anthropic.

Elon Musk's AI company used contractors to train Grok on coding tasks with the goal of topping a popular AI leaderboard, and explicitly told them they wanted it to outperform Anthropic's Claude 3.7 Sonnet tool, documents obtained by Business Insider show.

The contractors, hired through Scale AI's Outlier platform, were assigned a project to "hillclimb" Grok's ranking on WebDev Arena, an influential leaderboard from LMArena that pits AI models against each other in web development challenges, with users voting for the winner.

"We want to make the in-task model the #1 model" for LMArena, reads one Scale AI onboarding doc that was active in early July, according to one contractor who worked on the project. Contractors were told to generate and refine front-end code for user interface prompts to "beat Sonnet 3.7 Extended," a reference to Anthropic's Claude model.

xAI did not reply to a BI request for comment.

In the absence of universally agreed-upon standards, leaderboard rankings and benchmark scores have become the AI industry's unofficial scoreboard.

For labs like OpenAI and Anthropic, topping these rankings can help attract funding, new customers, lucrative contracts, and media attention.

Anthropic's Claude, which has multiple models, is considered one of the leading players for AI coding and consistently ranks near the top of many leaderboards, often alongside Google and OpenAI.

Anthropic cofounder Benn Mann said on the "No Priors" podcast last month that other companies had declared "code reds" to try to match Claude's coding abilities, and he was surprised that other models hadn't caught up. Competitors like Meta are using Anthropic's coding tools internally, BI previously reported.

The Scale AI dashboard and project instructions did not specify which version of Grok the project was training, though it was in use days before the newest model, Grok 4, came out on July 9.

On Tuesday, LMArena ranked Grok 4 in 12th place for web development. Models from Anthropic ranked in joint first, third, and fourth.

The day after Grok 4's launch, Musk posted on X claiming that the new model "works better than Cursor" at fixing code, referring to the popular AI-assisted developer tool.

In a comment to BI, Scale AI said it does not overfit models by training them directly on a test set. The company said it never copies or reuses public benchmark data for large language model training and told BI it was engaging in a "standard data generation project using public signals to close known performance gaps."

Anastasios Angelopoulos, the CEO of LMArena, told BI that while he wasn't aware of the specific Scale project, hiring contractors to help AI models climb public leaderboards is standard industry practice.

"This is part of the standard workflow of model training. You need to collect data to improve your model," Angelopoulos said, adding that it's "not just to do well in web development, but in any benchmark."

The race for leaderboard dominance

The industry's focus on AI leaderboards can drive intense — and not always fair — competition.

Sara Hooker, the head of Cohere Labs and one of the authors of "The Leaderboard Illusion," a paper published by researchers from universities including MIT and Stanford, told BI that "when a leaderboard is important to a whole ecosystem, the incentives are aligned for it to be gamed."

In April, after Meta's Llama 4 model shot up to second place on LM Arena, developers noticed that the model variant that Meta used for public benchmarking was different from the version released to the public. This sparked accusations from AI researchers that Meta was gaming the leaderboard.

Meta denied the claims, saying the variant in question was experimental and that evaluating multiple versions of a model is standard practice.

Although xAI's project with Scale AI asked contractors to help "hillclimb" the LMArena rankings, there is no evidence that they were gaming the leaderboard.

Leaderboard dominance doesn't always translate into real-world ability. Shivalika Singh, another author of the paper, told BI that "doing well on the Arena doesn't result in generally good performance" or guarantee strong results on other benchmarks.

Overall, Grok 4 ranked in the top three for LMArena's core categories of math, coding, and "Hard Prompts."

However, early data from Yupp, a new crowdsourced leaderboard and LMArena rival, showed that Grok 4 ranked 66 out of more than 100 models, highlighting the variance between leaderboards.

Nate Jones, an AI strategist and product leader with a widely read newsletter, said he found Grok's actual abilities often lagged behind its leaderboard hype.

"Grok 4 crushed some flashy benchmarks, but when the rubber met the road in my tests this week Grok 4 stumbled hard," he wrote in his Substack on Monday. "The moment we set leaderboard dominance as the goal, we risk creating models that excel in trivial exercises and flounder when facing reality."

• Uber is investing hundreds of millions into the robotaxi wars.
• The company partnered with Lucid, which makes the Gravity EVs that Uber will use in its robotaxi fleet.
• Lucid's stock was up more than 43% in premarket trading.

Uber is turning to Lucid as it looks to play catch-up in the robotaxi wars.

More than four and a half years after Uber sold off its autonomous vehicle division, the company is investing $300 million into Lucid as part of a new robotaxi deal.

Lucid will make the vehicles for Uber's robotaxis, based on its Gravity EV. Uber is also partnering with self-driving technology company Nuro, which will power the autonomous driving capabilities. Uber expects the tech to launch "later next year in a major US city."

"Autonomous vehicles have enormous potential to transform our cities for the better," said Uber CEO Dara Khosrowshahi. "We're thrilled to partner with Nuro and Lucid on this new robotaxi program, purpose-built just for the Uber platform, to safely bring the magic of autonomous driving to more people across the world."

Lucid's stock price jumped more than 43% in pre-market trading following news of the partnership, while Uber's stock price was slightly up before the opening bell.

Uber said it plans to deploy a fleet of 20,000 robotaxis over the next six years. The company said its first prototype is "already operating autonomously on a closed circuit at Nuro's Las Vegas proving grounds."

The robotaxi wars have been heating up over the last year, with market leader Waymo, owned by Google parent company Alphabet, operating autonomous rides in multiple states.

Tesla launched a limited rollout of its robotaxi program in Austin earlier this summer. While the cars drive themselves, Tesla employees still ride in the vehicles with passengers for safety reasons.

Lyft also plans to launch rides with AVs in Dallas as soon as next year, TechCrunch reported in February.

Uber agreed to sell its autonomous vehicle division to startup Aurora in December 2020. At the time, it was grappling with a pandemic-induced downturn in its ride-hailing business.

Since then, Uber has offered rides in autonomous vehicles in Atlanta and Austin through a partnership with Waymo. Riders can request a ride in an AV through Uber's app in those cities.

If adopted widely, robotaxis would present a way for Uber and other ridesharing services to bypass human drivers. In January, Khosrowshahi said that Uber doesn't expect robotaxis to replace the company's gig-worker drivers for the next decade.

Do you have a story to share about gig work? Contact this reporter at [email protected] or 808-854-4501.

• We sold our home in Honolulu and used the money to buy 4.5 acres of land with no house.
• We'd always dreamt of owning land, but the reality of no plumbing or house is hard at times.
• I'm not sure I'd do it again given the chance, but for now I'm motivated to keep going.

Owning land and being immersed in nature was always our dream, which we'd talked about since our early dating days.

I met my husband when I was 30. We moved into a small studio one month after meeting, and married six years later.

Our pattern has been a series of slow and fast. We were engaged for two years, but we spontaneously planned our wedding in two and a half weeks.

So it wasn't too surprising when, after living in our small plantation-style home in Honolulu for 11 years, we decided on a whim to sell it and use the profits to fund our long-sought dream.

We traded our house for land

We bought 4.67 acres of raw land on a rural, dusty, and very hot part of the island, in Waianae.

Our new home, which we moved to in August 2023, came with a massive warehouse that the previous owner had used for salvaged boats.

There was a water line, but no plumbing, no power, and definitely no house. The land was covered in invasive trees and weeds, but we could see the potential.

We told ourselves the move was an adventure, and it is—one that I'm not sure I'd do over, given the chance.

It's been one of the hardest things we've ever done

We live off-grid with our two young boys, ages 5 and 8, who attend a public Hawaiian charter school that runs from preK to high school.

Our kitchen sits under a giant tent between two shipping containers. We sleep in what's essentially a metal box with windows.

We shower and use the bathroom in a makeshift space inside the warehouse. A friend once joked, "You guys have really long outdoor hallways."

At night, it's just us, crickets, and the stars. It's romantic, until it's not.

The dream was sparkly. The reality is gritty.

This new life is a rough dance between ambition, uncertainty, and a serious lack of skills.

While the idea of self-sufficiency felt liberating, the trade-offs are a hard reality check. Our electricity comes from old solar panels that often need repairs.

The chickens I once romanticized poop on everything.

The weeds? They're relentless. I'll clear a section one weekend, only to find it overrun again the next.

We haul out our own trash. We haul in propane. Dust storms coat everything in a layer of coral-colored silt.

The heat, which averages 86 degrees Fahrenheit and 30% humidity year-round, is merciless. We have shade and occasional breezes to keep us cool, but no air conditioning.

At first, finding solutions through the chaos felt like growth. However, the charm wears off fast when you're making dinner in the rain and your dirt-floor kitchen turns to mud.

We got swept up in the potential of it all without stopping to think practically

All the money from our house sale went into buying the land, which means there's little left for development.

My husband is clever and capable, but the skills needed to turn our dream of healing the soil and building a house into reality are more than we planned for.

Before, in our previous home, necessary fixes were small, like building a fence and repairing the garbage disposal whenever it was on the fritz. Now, my husband is learning how to drive and repair a backhoe and replace solar panels.

As for me, I feel useless many days. I still can't start the generator or wood chipper without his help. And that's assuming it's a day we're not both working our regular jobs just to get by and save for future projects.

Despite the hardship, there have been many good moments

I cherish the moments when the boys are running wild with the chickens or picking fruit from trees we planted.

I get excited when the garden overflows and we can share the abundance with friends and neighbors.

Even two years into this life, I still get giddy collecting eggs every morning.

We live under an open sky and are surrounded by raw beauty (if you can look past the to-do list and piles of weeds).

These moments remind me of what we came for.

However, I'd be lying if I said I didn't miss city water, trash pickup, or being close to friends. There are days I wonder: What the hell did we do?

So is it worth it? Ask me in 5 years

The truth is, I don't know if it has been worth it.

We're still in the messy middle. There's no tidy ending to our story. We're tired, yet proud that we've made it this far.

We traded ease for challenge, predictability for possibility. I miss our old house, but I'm committed to our new dream.

Even if we eventually call it a phase—our "Remember when we tried to homestead in our 40s?" moment—it's a life we reached for, not one that just happened to us.

For now, that feels like enough to keep going.

• Education organizations raised the alarm on Trump's plans to dismantle the Department of Education.
• They told Sen. Elizabeth Warren that student-loan borrowers could see higher balances and fewer options for relief.
• It comes after the Supreme Court ruled the department can move forward with firing nearly 1,400 of its staffers.

From higher student-loan balances to lower college attendance, education groups have a list of concerns with President Donald Trump's plans to dismantle the Department of Education.

Sen. Elizabeth Warren released a report on Thursday — exclusively viewed by Business Insider — compiling responses she received from 11 national organizations regarding the impact of Trump's education plans on students and borrowers.

The fate of student-loan borrowers was among the groups' top concerns. The Supreme Court recently ruled that the Department of Education's plan to lay off nearly 1,400 of its employees can proceed, meaning that the Federal Student Aid office — which the report said administers over $120 billion in grants and student loans annually — would lose staff.

The American Council on Education told Warren that "delayed funding, especially in the instances of student financial aid, can result in the inability of students to enroll for classes and persist through to completion in a timely fashion, causing them to take on more student loan debt to complete their degrees."

Delays in receiving federal student aid could also lead some students to turn to private lenders; the NEA said that private student loans often have riskier terms and can lead to predatory lending. They might be the only route students have if they cannot receive federal student loans promptly.

This report comes amid a summer of changes for student-loan borrowers and education overall. The administration announced in April that it was restarting collections on defaulted student loans after a five-year pause. Interest charges resumed on 8 million borrowers' balances on August 1 after a year on pause, and Trump's spending bill, which he signed into law on July 4, codified significant changes to the repayment system.

Specifically, the bill included a $200,000 lifetime cap on borrowing for professional students, like those seeking medical or law school. Average tuition is higher than that cap, and education analysts previously told BI that the cap could either turn students to private lending or lead them to forgo their advanced degrees altogether.

The spending law also eliminated existing income-driven repayment plans, include the SAVE plan, and replaced them with two options: a standard repayment plan and a new Repayment Assistance Plan, which allows borrowers to make payments based on their income with forgiveness after 30 years.

Some of the organizations said in the report that the new repayment plans could leave borrowers with higher monthly payments, and minimal staffing at Federal Student Aid will exacerbate the challenges of attaining affordable payments.

In addition to repayment changes, the report also highlighted Trump's intent to transfer the facilitation of student loans from the Department of Education to another federal agency. While that hasn't yet happened, advocacy group Student Borrower Protection Center told Warren that moving "the student loan program at a time when borrowers are facing such significant borrower distress risks exacerbating the confusion and instability borrowers are already experiencing and risks even more borrowers falling through the cracks."

Trump's efforts to dismantle the Department of Education have been in action for months. In February, the administration cut more than $900 million in research contracts, which department employees previously told BI would stifle data collection and jeopardize funding for low-income schools.

Linda McMahon, Trump's education secretary, has previously acknowledged that she cannot eliminate the Department of Education without congressional approval. She has supported slashing the department's workforce, though, saying in a statement following the Supreme Court's ruling that the cuts will move forward "to promote efficiency and accountability and to ensure resources are directed where they matter most — to students, parents, and teachers."

• US student applications to UK universities hit a record high amid political unrest at home.
• UCAS reported 7,930 US applicants for fall 2025 — the highest number since tracking began in 2006.
• A surge in international university interest comes amid Trump's crackdown on elite colleges.

A record number of American students are turning to British universities amid mounting political pressure on higher education in the US.

New figures released Thursday by UCAS, the UK's university admission service, show that 7,930 students from the US applied for UK undergraduate courses for fall 2025 — a 13.9% increase from the previous year and the highest total since records began in 2006.

The rise comes as UK universities experience a broad surge in applications, with this year's total number of applicants reaching 665,070, up 1.3% year-on-year, with UK 18-year-olds also hitting a record high of 328,390 applicants.

International applications rose 2.2% overall, with significant increases from China, Nigeria, Ireland, and, notably, the US.

The jump in American interest coincides with a growing sense of instability in US higher education.

Since returning to office, President Donald Trump has launched an unprecedented crackdown on universities, freezing billions in federal funding and threatening elite institutions like Harvard and Columbia with sweeping restrictions.

His administration has cited concerns over antisemitism, diversity, equity, and inclusion programs, and campus activism.

Harvard alone has sued the federal government after $8.9 billion in grants and contracts were frozen when it refused Trump's demands, including scaling back DEI initiatives and limiting admissions of international students.

The White House has also threatened to revoke the school's tax-exempt status and launched reviews into dozens of other universities, including Princeton, Columbia, and Cornell.

While some universities, like Columbia, have conceded to Trump's conditions to restore funding, others, including Harvard, have opted to fight back in court.

Some international universities have seized the moment by launching fast-track admissions, extending application deadlines, and dangling "unconditional offers" — even promoting proximity to tropical getaways — in a bid to lure US and international students away from American institutions.

• French air traffic control strikes disrupted over a million passengers across Europe in early July.
• Workers and the French government are at an impasse, and further strikes are possible.
• If you're traveling to Europe this summer, be aware that you could face delays or cancellations.

Strikes by French air traffic controllers affected over a million people's travel plans this month — and may be set to continue.

Citing understaffing and poor management from a government agency, France's second-largest ATC union, UNSA-ICNA, went on strike on July 3 and 4.

Each day, an average of around 3,700 flights were delayed and 1,400 were canceled, according to a report from Eurocontrol, the central organisation for air traffic management on the continent.

It is estimated that this cost airlines around 120 million euros, or $140 million.

The effects spread beyond France, given the international nature of aviation, and the fact that many neighbors frequently fly over the country.

"An ATC strike in France has the potential to impact a third of flights across the continent, showing the disproportionate impact that disruptions in one busy country can have on the European network as a whole," Eurocontrol wrote in its report.

It added that Spain was the worst affected, followed by France and the UK.

What does this mean if you have travel plans in Europe

While the unions haven't announced any further action, it's possible there may be more strikes.

France's transport minister, Philippe Tabarot, called the demands "unacceptable" and expressed annoyance that strikes were targeted in the busy summer vacation travel period.

UNSA-ICNA wants pay rises in line with inflation following a 2023 agreement, more staffing, and better working conditions.

Ryanair CEO Michael O'Leary said in a statement last Friday: "What's stopping French air traffic controllers from closing the EU skies again next week or the week after with more of these unjustified recreational strikes?"

The Irish budget airline, Europe's biggest, canceled 170 flights affecting 30,000 passengers.

This all means you should be wary if you're flying to France this summer, or have another journey flying over the country, known as an overflight.

If your plan is to travel between two European countries, the continent at least has a strong rail network as an alternative. The Eurostar also links the UK and France.

However, European Union legislation about compensation for flight delays absolves airlines when there are "extraordinary circumstances," which include strikes outside their control.

Nonetheless, airlines are still obligated to get passengers to their destination on the next available flight.

With no deal on the horizon, disruption could occur again.

O'Leary has called on EU President Ursula von der Leyen to quit if she can't guarantee protections for overflights during ATC strikes and maintain full staffing during the first wave of departures each day.

Meanwhile, British budget airline easyJet saw its stock price fall more than 5% Thursday morning after declaring a £15 million ($20 million) hit due to the strike. That was despite higher profits, although fuel costs also went up.

"We are extremely unhappy with the strike action by the French ATC in early July, which, as well as presenting unacceptable challenges for customers and crew, also created unexpected and significant costs for all airlines," said CEO Kenton Jarvis.

Were you affected by French air traffic control strikes? Have you experienced a European flightmare this summer? Contact this reporter at [email protected]

• Initially, I thought my wedding ring provided a sense of adulthood and credibility in my career.
• But I never truly felt like a adult, even after starting my own business and having children.
• Now, I'm embracing my own path, symbolized by a new ring on my right hand.

I was 27 when I got married, but I could have easily passed for 18.

I've always looked younger than I am, which frustrated me, especially as a young professional. I was a star-student, perfectionist, overachiever trying to get a foothold in my career, and I wanted to be respected and valued. But I felt like the fact that I looked like a kid held me back.

At a professional conference, a male colleague asked me if I was old enough to drink alcohol. Whether he was earnest or joking (I'm still not sure) doesn't matter — his point was clear: you're not big enough to be a real player here.

When my husband slipped on my wedding ring, I was flooded with excitement and hope for our shared future, yes, but it also sparked a surprising transformation that was just about me. With the ring on my finger, I finally looked like an adult.

I wore it proudly in the world, gesturing at networking events. It dated me in a positive way. It gave me credibility. I delighted in the heft of it, until I didn't.

I was doing all of the adult things, but I still didn't feel like one

Twelve years later, we had built a whole life: bought a house, made a home, had two children, navigated the grief of my mom's death, weathered the COVID pandemic, built our careers, and established my business as a professional coach and career strategist. It all involved a lot of adulting, but I still didn't feel like an adult.

Sometimes, I'd be driving our daughters to school and catch a look at myself in the rearview mirror. "How did this happen?" I'd think. "How can I be the adult here when I still feel like a kid?"

And then my husband and I realized that after all these years together, we were headed on different paths. We decided to divorce.

Removing my ring wasn't momentous at first

I took my wedding ring off on a regular weekday. It wasn't a milestone in the divorce process, not the day we made the choice, the day he moved out, or the day the courts made it official. It was a Tuesday.

Over the coming weeks, I watched as the indent on my left ring finger faded. I slowly adjusted to the lightness of my finger.

I went to a professional conference and noticed the rings worn by other women in the room — how they sparkled as they gestured, emphasizing their points in their small group discussions.

I looked at my own hands and didn't miss my ring at all.

Now I'm blossoming into the adult I was meant to be

Putting on my wedding ring may have made me look like an adult, but it was taking it off that made me feel like one.

Looking back, choosing to get married wasn't really an adult decision — it was me following the ladder of life, the path of expectations laid out for me by society, my parents, and myself. It was the next natural step towards what seemed like success in my late 20s.

Deciding to end my marriage was an intentional step off of that ladder. It was a sign of me forging my own path and being true to myself, even when that went against others' expectations.

At 27, I needed a ring as a prop to give me a sense of credibility. At 39, I derive that credibility from my track record of work, from the strands of grey in my hair, from the values I've defined as core to who I am, from the fact that I own my own business and can say, "I've been doing this for over a decade," from the internal satisfaction I get from showing up as the mom that I am.

I bought myself a simple gold ring that I now wear on my right hand. I picked it out for myself, for the woman I am becoming. It's engraved with a blooming camellia flower. To me, it's a sign that I'm finally coming into my own as a late bloomer. I'm finally an adult.

• Robinhood CEO Vlad Tenev estimates that "a minority" of the company's new code is written by humans.
• On the 20VC podcast, Tenev said that it's become difficult to distinguish human-written from AI-generated code.
• He said the company has used tools like GitHub Copilot, Cursor, and Windsurf, and nearly 100% of his engineers use an AI editor.

At Robinhood, nearly all of the engineers are vibe coders.

That's according to Robinhood CEO Vlad Tenev, who said on the 20VC podcast that the company's human-written code was hard to distinguish from AI-generated code. Among the company's engineers, "close to 100%" are using AI code editors, he said.

When asked what percentage of Robinhood's new code is AI-generated, Tenev said that it was around 50%. That's a higher percentage than what Microsoft and Google have previously said, with CEOs Satya Nadella and Sundar Pichai estimating around 30%.

Tenev acknowledged that the 50% metric was imprecise, thanks to the upgrowth of "agentic" code editors.

"We've moved from GitHub Copilot, which is an autocomplete system, to Cursor, and now things like Windsurf, where nearly all of the code is written by AI," Tenev said. "It's hard to even determine what the human-generated code is."

Taking a guess, Tenev estimated the "minority" of new code at Robinhood was written by humans.

Robinhood's stock price has been on a tear, trading up over 177% since the start of the year, with multiple factors driving its recent rally. Robinhood expanded its crypto venture by launching US private-stock tokens. Retail investors on Robinhood remain active, and the company continues to roll out new products like a predictions-market hub.

On 20VC, Tenev said AI had contributed to the company's cost and efficiency stabilization, he said.

"We have been pretty mum on how much we've been using it internally," Tenev said. "The impact that it's had on internal teams, ranging from software engineering to customer support, the really big internal teams, has been huge."

• Supplements can be helpful for heart health, according to a cardiologist.
• He shared the supplements he personally takes for his cardiovascular health.
• Studies show that omega-3, magnesium, and vitamin D are all good for the heart.

Supplements can boost longevity, reduce inflammation, and aid in strength training. They can also improve cardiovascular health, according to a heart transplant cardiologist.

Dr. Dmitry Yaranov, the director of the advanced heart failure program at Baptist Memorial Hospital in Memphis, Tennessee, told Business Insider that being a cardiologist makes him extra aware of cardiovascular disease, the leading cause of death in the US.

"I'm always very conscious about my diet," Yaranov said, and that includes supplements to support his heart health. At the same time, he said the list of supplements he takes is "not long," as he tries to focus on supplements that have more research behind them.

Supplements "support a healthy lifestyle, but they don't replace a healthy lifestyle," Yaranov said, emphasizing the importance of practicing heart-healthy habits such as regular exercise and a balanced diet. "I think that a lot of times, my patients forget about that."

Omega-3 reduces the risk of blood clots

Of all the supplements he takes, Yaranov said omega-3 has the most research backing its heart health benefits.

Found in foods such as salmon, anchovies, soybeans, and walnuts, omega-3 helps support healthy blood cells, reducing the risk of blood clots. It also helps to lower triglyceride levels, a type of fat that can cause plaque buildup in the arteries and eventually lead to a stroke, heart attack, or heart disease.

"I know that for sure, I'm not getting enough fresh, fatty fish in my diet," Yaranov said, which is why he's been taking omega-3 supplements for years.

Magnesium glycinate improves sleep

Magnesium supports heart, bone, brain, and muscle health, controlling processes such as blood pressure. It can naturally be found in foods such as spinach and black beans, but up to 15% of Americans are magnesium-deficient.

Yaranov emphasized that he checks his magnesium levels every six months to a year through blood work, since "certain levels of magnesium are dangerous for the heart." Taking too much magnesium can lead to irregular heart rhythms and even cardiac arrest. He said cardiologists recommend keeping magnesium near 2.0 to 2.2 mg/dL, especially in patients with heart disease.

Getting his bloodwork done also helped him find the right type of magnesium for his body. Yaranov takes magnesium glycinate, which promotes better sleep than other forms of magnesium because of the presence of glycine, an amino acid with calming qualities. Prior to taking it, he tried magnesium oxide, citrate, and salts, but they either didn't improve his levels or upset his stomach.

That "eventually will feed into cardiovascular health," as poor sleep negatively impacts the heart, he said. He also works out five days a week and sweats a lot, which can deplete the body's magnesium levels.

Vitamin D may prevent heart disease

Vitamin D is associated with a lower risk of heart attack in adults over 60. While more research is needed on the exact benefits vitamin D has on the heart, many researchers and clinicians believe there's no harm in supplementing with vitamin D, especially when it has other proven perks such as helping the body absorb calcium and boosting the immune system. (While it's technically possible to overdose on vitamin D, it usually happens when people take more than their recommended value of vitamin D supplements.)

Vitamin D can be found through sun exposure and foods such as fatty fish and milk. Yaranov said he spends "a long time indoors," which can contribute to vitamin D deficiency. When he learned his levels were low, he added vitamin D to his list of daily supplements.

• Some rideshare drivers use apps like Mystro and GigU to analyze prospective rides.
• The apps can use a phone's accessibility features to read the screen and overlay a widget to guide drivers.
• Uber and Lyft have tried to stop them, according to the apps' founders.

As gig workers' incomes have dropped, some Uber and Lyft drivers are turning to apps like GigU, Maxymo, and Mystro to help them work smarter — and dodge the lowest-paying rides.

"They weed out the garbage offers that they're sending you," said Sergio Avedian, a driver and senior contributor to the Rideshare Guy, a gig driver advocacy blog and YouTube channel. "The cherry-pickers always make more money."

Some of the apps have recently encountered roadblocks in the form of rideshare giants Uber and Lyft, which argue that using the third-party apps runs afoul of their terms of service.

Doug Feigelson, the CEO of Mystro, told Business Insider that Uber has sent letters accusing his company of violating its terms of service and interfering with its relationships with drivers.

"We think we're aligned with at least their publicly stated values," Feigelson said, adding that he believes his app promotes driver safety by keeping drivers' eyes on the road. He said he hopes the companies can reach a deal. "But we certainly are worried, especially with Uber's cease-and-desist letters, that they might sue us."

An Uber representative said they wouldn't talk about any specific app, but said "using third-party tools to bypass the system breaks our Community Guidelines and Terms of Service. It hurts riders, other drivers, and the trust that keeps Uber running."

The apps often use an Android phone's accessibility features to read the screen and overlay a widget to guide the driver. Feigelson said Mystro uses ride and delivery apps' application programming interfaces, or APIs, so that drivers can automatically accept and reject offers based on criteria they select, such as the ride's per-mile revenue.

They aren't free, but they say drivers can increase their earnings by more than what the tools cost, which ranges from $5 to $19 a month. Some drivers have previously told BI that they can make more money if they're pickier about the rides they accept, though for Uber drivers, declining rides based on destinations can put their accounts at risk.

Once upon a time, Uber was seen as a technological disruptor, upsetting incumbent taxi companies and bucking outdated local rules on ride services. The company even had a project called Greyball that it used for years to serve up a fake version of the app to regulators.

Now, it's the one cracking down. GigU, which launched in the United States in May, was sued by Uber in Brazil, where it says its app has been downloaded a half-million times. GigU says it has come out ahead, although Uber has said the legal process is ongoinGigUigU also said it has filed an antitrust complaint against Uber with CADE, a Brazilian regulator.

Uber said its driver app is transparent about where demand is high and where a particular ride would go and how much a driver would make from it. Transferring credentials violates its terms of service, the representative said.

"Using automation tools, apps, or bots to manipulate the Uber app or access Uber data in any way isn't allowed."

Luiz Gustavo Neves, GigU's CEO and cofounder, also told BI that some of its US users recently got an email from Lyft. The message told gig workers that Lyft had "identified unusual behavior associated with your driver account" and that third-party apps, of which GigU is one, "are not secure and not allowed."

While the message didn't specifically name GigU or any other apps, Lyft's message made the risks to drivers clear: "Your account may be at risk of deactivation."

Since Lyft sent out the message, GigU and Mystro have both sought to argue that using the apps doesn't put drivers' access to Lyft at risk. GigU has published a blog post on its website and answered users' questions on Reddit, Neves said. GigU isn't violating Lyft's terms of service, Neves believes.

A Lyft spokesperson said the group isn't against all third-party apps and says it hasn't disabled any driver accounts for using them. It said that some of the apps cross lines, though it didn't name any.

"Unauthorized apps can harm the user experience and create an unfair marketplace for our drivers, for example by enabling automatic ride cancellations, delaying response times, and disadvantaging those who follow the rules," the spokesperson wrote in an email.

Most ride-hailing and delivery drivers still don't use third-party apps to screen their ride and delivery offers. The UberEatsDrivers forum on Reddit, which is run by drivers and has 76,000 members, says it will ban users who discuss what it calls "cheating apps." The rule singles out Para, which shut down last year, according to Reddit posts by its users.

Minsu Longiaru, an attorney with the worker advocacy group PowerSwitch Action, said it's unsurprising that ride-hailing drivers would turn to third-party apps in hopes of getting an edge. She said her group's recent survey of Uber drivers showed that most of them felt "squeezed and manipulated" by the app and said they often earned less than they expected because offers seemed to get worse as they approached their goals.

"We think that it's fair that drivers should be able to use tools that they have at their disposal to try and make a fair and decent wage," she said. "At the same time, these third-party tools are not a substitute for real protection."

This past fall, Lyft executive Jeremy Byrd said it has made its app more transparent for drivers.

Some drivers and the teams behind the apps are skeptical of the gig apps' claims to be acting in drivers' interests.

"They probably would love it if drivers only worked for their app and if they offered lowball fares and drivers would accept them," Feigelson said.

• Amir Satvat created a free website with resources for laid-off video-game industry workers.
• The games industry has faced significant layoffs, with an estimated 37,600 jobs lost since 2022.
• Satvat's successful mid-life pivot to gaming made him confident he could be a de facto career guru.

A few years after Amir Satvat landed his first video-game job at the age of 38, layoffs started piling up across the industry at companies such as Xbox maker Microsoft and publisher Electronic Arts. Seeing many of his new peers let go, he became motivated to lend a hand.

Satvat built a website and filled it with a range of free resources tailored for out-of-work game talent. It includes two still-growing lists — one of job postings and another with contact information for hundreds of people he enlisted to provide support, such as résumé reviews and mock interviews.

"I was like, what if I made the most comprehensive job listing site ever?" Satvat told Business Insider of his thinking when he got started on the initiative in late 2022. "I'm good at modeling, scraping the internet."

Satvat also created a Discord group for the site's users to network with each other and he's given away thousands of tickets to industry events that he acquired by partnering with their organizers. He said he doesn't charge or make any money off his career site, describing it as a purely philanthropic side hustle.

Based on user feedback, Satvat said his efforts to date appear to have helped around 3,900 ousted game-industry workers find new jobs, a feat that earned him the inaugural Game Changer award at last year's annual Game Awards show in Los Angeles and this year's Giving Award from the nonprofit Games for Change in New York.

Those honors come as the game industry has been grappling with an exceptionally high volume of layoffs. An estimated 37,600 jobs have been shed since 2022, according to an online tally of termination announcements and media reports compiled by Farhan Noor, a technical artist in California.

Like employers in many other industries, game companies overhired during the pandemic but other factors have contributed to the cuts, too, such as rising production and marketing costs.

Breaking into the video-game biz

Satvat has been a gamer since he was a kid, and by high school, he knew he wanted to work in the industry despite not having artistic inclinations. "I just liked business stuff," he said.

But after earning undergraduate and graduate business degrees, he couldn't find any game jobs near where he lived on the East Coast, and staying close to family was a nonnegotiable. "I come from a very tight knit diaspora of a Persian community," he said.

Satvat spent several years in business-development roles outside gaming, most recently in a remote one at Amazon's cloud-computing unit. In 2021, after his first year at Amazon, a colleague introduced him to Ethan Evans, a leader in the company's gaming division.

Satvat explained that he was a devoted player of franchises like "World of Warcraft" and "The Legend of Zelda," and the conversation ultimately landed him the kind of job he'd long desired.

"It was transparent how much he knew the [game] community and loved it," said Evans, who also didn't start his career in gaming and is now an executive coach. Satvat "wasn't trying to get a promotion. He was trying to move from one thing to another to get closer to something he wanted to do."

About a year later, though, Satvat reluctantly resigned from Amazon because the Seattle-based company began mandating in-office attendance, which meant he'd have to relocate.

He said he was fortunate to quickly land his current job, a remote business-development position at Chinese game giant Tencent. The person who previously had it reached out over LinkedIn to say he'd just left the company and that Satvat should apply for the role. Satvat later learned that this person found him through mutual LinkedIn connections and was aware of his career site.

Now 43, married, and the father of three boys, Satvat works out of his home in Connecticut and continues to spend about 15 to 20 hours every week updating his career site. He also gets help from about 20 volunteers who are aligned with the project's mission of "empowering gamers at every stage of their career."

Satvat told BI that it was his successful mid-life pivot to gaming from enterprise software and earlier, healthcare, that made him confident he could become a de facto career guru. When asked for his best advice for job seekers, including those looking to change industries, he pointed to old-fashioned networking.

"Spend all your time meeting people," Satvat said. "Every single job I've gotten has been through a relationship."