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Today — 6 March 2025Main stream

The most intriguing tech gadget prototypes demoed this week

Creating new and exciting tech products requires thinking outside of the box. At this week's Mobile World Congress (MWC) conference in Barcelona, we got a peek at some of the research and development happening in the hopes of forging a functional gadget that people might actually want to buy one day.

While MWC is best known for its smartphone developments, we thought we'd break down the most intriguing, non-phone prototypes brought to the show for you. Since these are just concept devices, it's possible that you'll never see any of the following designs in real products. However, every technology described below is being demonstrated via a tangible proof of concept. And the companies involved—Samsung and Lenovo—both have histories of getting prototyped technologies into real gadgets.

Samsung’s briefcase-tablet

How many times must something repeat before it's considered a trend? We ask because Samsung Display this week demoed the third recent take we've seen on integrating computing devices into suitcases.

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© Samsung Display

Yesterday — 5 March 2025Main stream

Brother denies using firmware updates to brick printers with third-party ink

Brother laser printers are popular recommendations for people seeking a printer with none of the nonsense. By nonsense, we mean printers suddenly bricking features, like scanning or printing, if users install third-party cartridges. Some printer firms outright block third-party toner and ink, despite customer blowback and lawsuits. Brother’s laser printers have historically worked fine with non-Brother accessories. A YouTube video posted this week, though, as well as older social media posts, claim that Brother has gone to the dark side and degraded laser printer functionality with third-party cartridges. Brother tells Ars that this isn’t true.

On March 3, YouTuber Louis Rossman posted a video saying that “Brother turns heel & becomes anti-consumer printer company.” The video, spotted by Tom’s Hardware, has 163,000 views as of this writing and seems to be based on a Reddit post from 2022. In that post, Reddit user 20Factorial said that firmware update W1.56 caused the automatic color registration feature to stop working on his Brother MFC-3750 when using third-party cartridges.

“With the colors not able to be aligned, the printer is effectively non-functional,” 20Factorial said. The Redditor went on to say that when asked, a Brother customer service agent confirmed that “the printer is non-functional without genuine toner.”

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Before yesterdayMain stream

Commercials are still too loud, say “thousands” of recent FCC complaints

“Thousands” of complaints about the volume of TV commercials have flooded the Federal Communications Commission (FCC) in recent years. Despite the FCC requiring TV stations, cable operators, and satellite providers to ensure that commercials don’t bring a sudden spike in decibels, complaints around loud commercials “took a troubling jump” in 2024, the government body said on Thursday.

Under The Commercial Advertisement Loudness Mitigation (CALM) Act, broadcast, cable, and satellite TV providers are required to ensure that commercials “have the same average volume as the programs they accompany,” per the FCC. The FCC’s rules about the volume of commercials took effect in December 2012. The law also requires linear TV providers to use the Advanced Television Systems Committee's (ATSC’s) recommended practices. The practices include guidance around production, post production, metadata systems usage, and controlling dynamic range. If followed, the recommendations “result in consistency in loudness and avoidance of signal clipping,” per the ATSC [PDF]. The guidance reads:

If all programs and commercials were produced at a consistent average loudness, and if the loudness of the mix is preserved through the production, distribution, and delivery chain, listeners would not be subjected to annoying changes in loudness within and between programs.

As spotted by PC Mag, the FCC claimed this week that The Calm Act initially reduced complaints about commercials aggressively blaring from TVs. However, the agency is seeing an uptick in grievances. The FCC said it received "approximately" 750 complaints in 2022, 825 in 2023, and "at least" 1,700 in 2024 [PDF].

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Max is pulling CNN and sports from some US subscribers on March 30

People who subscribe to Max at the ad-supported tier will no longer be able to access CNN or Bleacher Report (B/R) Sports content through the service starting on March 30, Warner Bros. Discovery (WBD) announced this week.

At that time, only people subscribed to one of Max’s more expensive, ad-free subscription tiers will be able to access Max's live news and sports hubs.

In a statement accompanying the announcement, JB Perrette, CEO and president of global streaming and games at WBD, said the decision to change access to CNN Max and B/R Sports, which includes MLB, NBA, NHL and other live sporting events, followed over a year of assessing how people watch news and sports on Max.

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Amazon’s subscription-based Alexa+ looks highly capable—and questionable

NEW YORK—After teasing it in September 2023 and reportedly suffering delays, Amazon today announced that its more capable and conversational version of Alexa will start rolling out to US Prime members for free in the next few weeks.

Those who aren't Prime subscribers will be able to get Alexa+ for $20 a month. Amazon didn't provide a specific release date but said availability would start with the Echo Show 8, 10, 15, and 21 smart displays.

Amazon is hoping Alexa+ will be a lifeline for its fledgling voice assistant business that has failed to turn a profit. Alexa has reportedly cost Amazon tens of billions of dollars over the years. Although Alexa is on 600 million purchased devices, per remarks CEO Andy Jassy made at a press conference on Wednesday, it's primarily used for simple tasks that don't generate much money, like checking the weather. Exacerbating the problem, generative AI chatbots are a new, shinier approach to AI assistants that have quickly outperformed what people could do with today’s Alexa.

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Hands-on: This 3.5-inch smart display makes my digital calendars more digestible

My preferred methods of organizing my schedule could be considered dated, so when I got a chance to try out a gadget meant to streamline my various digital calendars, I took it.

While I do use digital calendars and to-do lists, my go-to method for organizing my day’s tasks, goals, and upcoming events is pen and paper. I use paper calendars in agendas for a visual layout of events, including those as far away as next month. They give me a sense of control, as I'm able to highlight, circle, draw arrows, underline, erase, and so on. I also write more to-do lists than might be considered efficient (as evidenced by “make to-do list” being a frequent line on my to-do lists).

But there are many benefits to using tech for staying organized, too. With digital options, I can easily check my availability on the go with my phone and get alerts to remind me of events.

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© Scharon Harding

HP realizes that mandatory 15-minute support call wait times isn’t good support

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in certain geographies.

Callers from the United Kingdom, France, Germany, Ireland, and Italy were met with the forced holding periods, The Register reported on Thursday. The publication cited internal communications it saw from February 18 that reportedly said the wait times aimed to "influence customers to increase their adoption of digital self-solve, as a faster way to address their support question. This involves inserting a message of high call volumes, to expect a delay in connecting to an agent and offering digital self-solve solutions as an alternative.”

Even if HP's telephone support center wasn't busy, callers would reportedly hear:

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Apple, Lenovo lead losers in laptop repairability analysis

Apple and Lenovo had the lowest laptop repairability scores in an analysis of recently released devices from consumer advocacy group US Public Interest Research Group (PIRG) Education Fund. While Apple's low marks are partially due the difficulty involved in disassembling MacBooks, Lenovo appears to be withholding information from shoppers deemed critical to right-to-repair legislation and accessibility.

The report, US PIRG's fourth annual “Failing the Fix” [PDF], calculated repairability scores for PCs and smartphones from popular brands in the US. The report examines "the top 10 most recent devices from each brand that were available for sale directly from manufacturers in January 2025." If a brand's website didn't allow people to sort by newest release, US PIRG picked devices by sorting "by 'Bestselling' or something similar," per the report's methodology section.

US PIRG's analysis included finding each device's French Repairability Index scores on PC makers' French websites and on third-party retailer sites. US PIRG calculated PC makers' grades by averaging "the total French score and the isolated disassembly score from each device." It weighed disassembly scores more heavily because it believes "this better reflects what consumers think a repairability score indicates." Next, the group subtracted half a point each for membership in TechNet or the Consumer Technology Association (CTA), industry groups that oppose right-to-repair legislation, and added a quarter point "for each piece of Right to Repair legislation supported by the testimony of the manufacturer in the last year."

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“Truly a middle finger”: Humane bricking $700 AI Pins with limited refunds

After launching its AI Pin in April 2024 and reportedly seeking a buyout by May 2024, Humane is shutting down. Most of the people who bought an AI Pin will not get refunds for the devices, which debuted at $700, dropped to $500, and will be bricked on February 28 at noon PT.

At that time, AI Pins, which are lapel pins with an integrated AI voice assistant, camera, speaker, and laser projector, “will no longer connect to Humane’s servers,” and “all customer data, including personal identifiable information... will be permanently deleted from Humane’s servers,” according to Humane’s FAQ page. Humane also stopped selling AI pins as of yesterday and canceled any orders that had been made but not yet fulfilled. Humane said it is discontinuing the AI Pin because it’s “moving onto new endeavors.”

Those new endeavors include selling off key assets, including the AI Pin’s CosmOS operating system and intellectual property, including over 300 patents and patent applications, to HP for $116 million, HP announced on Tuesday. HP expects the acquisition to close this month.

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Reddit mods are fighting to keep AI slop off subreddits. They could use help.

Like it or not, generative AI is carving out its place in the world. And some Reddit users are definitely in the “don't like it" category. While some subreddits openly welcome AI-generated images, videos, and text, others have responded to the growing trend by banning most or all posts made with the technology.

To better understand the reasoning and obstacles associated with these bans, Ars Technica spoke with moderators of subreddits that totally or partially ban generative AI. Almost all these volunteers described moderating against generative AI as a time-consuming challenge they expect to get more difficult as time goes on. And most are hoping that Reddit will release a tool to help their efforts.

It's hard to know how much AI-generated content is actually on Reddit, and getting an estimate would be a large undertaking. Image library Freepik has analyzed the use of AI-generated content on social media but leaves Reddit out of its research because “it would take loads of time to manually comb through thousands of threads within the platform,” spokesperson Bella Valentini told me. For its part, Reddit doesn't publicly disclose how many Reddit posts involve generative AI use.

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© Aurich Lawson (based on a still from Getty Images)

Reddit will lock some content behind a paywall this year, CEO says

Reddit is planning to introduce a paywall this year, CEO Steve Huffman said during a videotaped Ask Me Anything (AMA) session on Thursday.

Huffman previously showed interest in potentially introducing a new type of subreddit with "exclusive content or private areas" that Reddit users would pay to access.

When asked this week about plans for some Redditors to create "content that only paid members can see," Huffman said:

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Streaming used to make stuff networks wouldn’t. Now it wants safer bets.

There was a time when it felt like you needed a streaming subscription in order to contribute to watercooler conversations. Without Netflix, you couldn’t react to House of Cards’ latest twist. Without Hulu, you couldn’t comment on how realistic The Handmaid’s Tale felt, and you needed Prime Video to prefer The Boys over the latest Marvel movies. In the earlier days of streaming, when streaming providers were still tasked with convincing customers that streaming was viable, streaming companies strived to deliver original content that lured customers.

But today, the majority of streaming services are struggling with profitability, and the Peak TV era, a time when TV programming budgets kept exploding and led to iconic original series like Game of Thrones, is over. This year, streaming companies are pinching pennies. This means they're trying harder to extract more money from current subscribers through ads and changes to programming strategies that put less emphasis on original content.

What does that mean for streaming subscribers, who are increasingly paying more? And what does it mean for watercooler chat and media culture when the future of TV increasingly looks like TV’s past, with a heightened focus on live events, mainstream content, and commercials?

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An update on highly anticipated—and elusive—Micro LED displays

Micro LED has become one of the most anticipated display technologies for consumer products in recent years. Using self-emissive LEDs as pixels, the backlight-free displays combine the contrast-rich capabilities of OLED with the brightness and durability potential of LCD-LED displays, and they avoid burn-in issues.

We're often asked about the future of Micro LED and when display enthusiasts can realistically expect to own a TV or monitor with the technology. Here's the latest on the highly anticipated—and still elusive—display technology.

Still years away

Micro LED is still years away from being suitable for mass production of consumer products, as the industry is struggling to manage obstacles like manufacturing costs and competition from other advanced display tech like OLED. Micro LED TVs are currently available for purchase, but they cost six figures, making them unattainable for the vast majority of people.

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When software updates actually improve—instead of ruin—our favorite devices

For many of us, we dread software updates to our favorite gadgets. Updates to a beloved gadget can leave us outraged, whether it's because we're frustrated with bugs or we're Luddites and tech enthusiasts averse to change.

In addition to those frustrations, there are times when gadget makers use software updates to manipulate product functionality and seriously upend owners' abilities to use their property as expected. We’ve all seen software updates render gadgets absolutely horrible: Printers have nearly become a four-letter word as the industry infamously issues updates that brick third-party ink and scanning capabilities. We've also seen company updates that locked features behind a paywall or removed them entirely. This type of behavior has caused users to be wary of software updates in fear that they will diminish the value of already-purchased hardware.

On the other hand, there are times when software updates enrich the capabilities of smart gadgets. These updates are the types of things that can help devices retain or improve their value, last longer, and become less likely to turn into e-waste.

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Many Americans still don’t understand how easily IoT devices can get bricked

I don’t know who needs to hear this, but your connected gadgets need software updates to retain not just their security but also, frequently, key features. If you read Ars Technica regularly, you probably don’t need to hear that. You already know that smart device manufacturers have a reputation for ending support for often-expensive devices, making them insecure and/or not work as intended. But, per a survey from Consumer Reports of 2,130 consumers, many Americans are buying into the Internet of Things (IoT) without understanding the risks involved in losing vendor support: wasted money when devices are bricked and cyber and physical security threats.

Consumer Reports’ American Experiences Survey, taken from December 6–16, claims the margin of error for its survey is +/- 2.59 percentage points, with 95 percent confidence. The publication said that 36 percent of respondents were four-year college graduates, 63 percent have a household income of at least $50,000, and the median age of respondents was 47 (you can find more information about Consumer Reports’ methodology here).

Consumer Reports' subsequent report, released today, revealed a worrying potential education gap around IoT devices and the importance of ongoing software support:

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Dell risks employee retention by forcing all teams back into offices full-time

Dell is calling much of its workforce back into the office five days a week starting on March 3. The technology giant is framing the mandate as a business strategy, but there’s reason to believe the policy may drive employee turnover.

Business Insider detailed an internal memo today from CEO and Chairman Michael Dell informing workers that if they live within an hour of a Dell office, they’ll have to go in five days a week.

"What we're finding is that for all the technology in the world, nothing is faster than the speed of human interaction,” Dell wrote, per Business Insider. "A thirty-second conversation can replace an email back-and-forth that goes on for hours or even days."

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Streaming prices climb in 2025 after already surpassing inflation rates 

If you were hoping for a respite from rising streaming subscription fees in 2025, you’re out of luck. Several streaming providers have already increased monthly and/or annual subscription rates, continuing a disappointing trend from the past few years, with no foreseeable end.

Years of pricing and value concerns

Subscribers have generally seen an uptick in how much money they spend to access streaming services. In June, Forbes reported that 44 percent of the 2,000 US streaming users it surveyed who “engage with content for at least an hour daily” said their streaming costs had increased over the prior year.

Deloitte's 2024 Digital Media Trends report found that 48 percent of the 3,517 US consumers it surveyed said that they would cancel their favorite streaming video-on-demand service if the price went up by $5.

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A long, costly road ahead for customers abandoning Broadcom’s VMware

Broadcom's ownership of VMware has discouraged many of its customers, as companies are displeased with how the trillion-dollar firm has run the virtualization business since buying it in November 2023. Many have discussed reducing or eliminating ties with the company.

Now, over a year after the acquisition, the pressure is on for customers to start committing to a VMware subscription, forego VMware support, or move on from VMware technologies. The decision is complex, with long-term implications no matter which way a customer goes.

Ars Technica spoke with an IT vendor manager who has been using VMware's vSphere since the early 2000s. The employee, who works for a global food manufacturing firm with about 5,500 employees, asked to keep their name and company anonymous due to privacy concerns for the business.

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Reddit won’t interfere with users revolting against X with subreddit bans

Reddit is staying out of the current revolt against social media website X and, to a lesser degree, Meta, on its platform.

Since Tuesday, hundreds of subreddits have discussed and/or implemented bans against the site formerly called Twitter, as reported by 404 Media. Dozens of subreddits have already agreed to disallow the sharing of any links to X, with moderators (volunteer Reddit users) agreeing to enforce the bans.

The trend seemed to start among subreddits focused on sports-related topics, like the subreddits for the NFL, the Vancouver Canucks NHL team, and the Liverpool Football Club, as reported by Mashable. However, as of today, subreddits of various topics are discussing X bans. Reddit users in support of X bans like the one instituted by r/londonontario have pointed to various reasoning, including not being able to see tweet links without having an X account, Elon Musk appearing to make a Nazi salute at the presidential inauguration on Monday (as cited by r/Christianity’s and r/newjersey's bans, for example), and general dislike for Musk and/or how he runs X.

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New year, same streaming headaches: Netflix raises prices by up to 16 percent

Today Netflix, the biggest streaming service based on subscriber count, announced that it will increase subscription prices by up to $2.50 per month.

In a letter to investors [PDF], Netflix announced price changes starting today in the US, Canada, Argentina, and Portugal.

People who subscribe to Netflix's cheapest ad-free plan (Standard) will see the biggest increase in monthly costs. The subscription will go from $15.49/month to $17.99/month, representing a 16.14 percent bump. The subscription tier allows commercial-free streaming for up to two devices and maxes out at 1080p resolution. It's Netflix's most popular subscription in the US, Bloomberg noted.

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