Amazon's 5-day RTO is proving to be more flexible in Europe than the US
- Internal documents show Amazon workers in the UK can apply to work from home for up to two days a week.
- Staff in the Netherlands are following previous guidance for three days in the office, BI has learned.
- Amazon implemented a global five-day-a-week return-to-office policy on January 2.
Amazon's five-day-a-week return-to-office policy appears to be more flexible for some European employees than their US-based counterparts.
Employees in the UK can apply to work from home for one or two days a week, while Amazon workers in the Netherlands are currently following previous guidance allowing them to work from home for up to two days a week, Business Insider has learned.
A copy of Amazon's "Flexible Work Arrangement" policy document for the US, seen by BI, does not explicitly state that employees can request to work from home for one or two days a week. The document, last updated on December 17, states that Amazon "may grant exceptions for work arrangements" to staff in the US "who are in good standing on a case-by-case basis."
It follows Amazon's September announcement that employees globally would be required toΒ work from the officeΒ five days a week, starting January 2. Some locations have delayed a five-day RTO policy because of insufficient office space, BI previously reported. In other cases, it appears to have been delayed by local employment requirements.
Amazon's management team in the Netherlands sent employees an email, seen by BI, on December 20 that says it entered into discussions with its works council β an organization representing employees β to define and introduce a flexible working arrangement.
It says, "Until further notice, while everyone is welcome and encouraged to work from the office for five days per week, you may continue to follow the current in-office guidance for your role and team into the new year."
Under that guidance, employees in the Netherlands can work up to two days a week from home until they have been notified of the outcome of ongoing discussions between the works council and management, according to two people familiar with the matter.
Nafsika Karavida, an attorney at law firm Reavis Page Jump, told BI that the differences between Amazon's RTO rollout in Europe compared to the US are "most likely due to cultural, legal, and operational differences" that could limit its "ability to act unilaterally."
Karavida added that employers in the Netherlands cannot legally enforce an RTO policy without the approval of a works council.
Like Amazon employees in Germany, staff in the UK can make a formal application to work from home for one or two days a week, according to an internal policy document seen by BI. It states employees based in the UK have a "statutory right to make a formal application" to change their work location, among other working conditions. If an application is approved, it will be subject to a three-month trial period, the document says.
Karavida said that Amazon's policy in the UK is shaped by flexible working regulations that took effect last April. "Although these regulations do not grant employees an automatic right to work from home, they obligate employers to consider such requests reasonably on a case-by-case basis," she said.
Amazon faces RTO delays
The UK, Netherlands, and Germany are the latest examples of Amazon's five-day RTO being implemented in different ways and at different speeds. An internal list shows more than 40 locations where Amazon's full five-day RTO policy is delayed, including Santa Clara, California; Hamburg, Germany; and Belfast, UK.
Amazon's CEO, Andy Jassy, said in a September blog post that the decision to return full-time to the office was to help the company "further strengthen" its culture and teams.
An Amazon spokesperson referred BI to that same blog post, in which Jassy also said "it was not a given" that staff could work remotely two days a week before the pandemic and "that will also be true moving forward."
In the US, Amazon employees can submit requests for offsite work for the entirety of a week or more than 90 days, which are also reviewed on a case-by-case basis.
However, unlike the policies for the UK and Germany, the US flexible working document does not specifically mention the option for employees to formally apply to work from home for one or two days a week. It only details the offsite work arrangements and part-time work arrangements.
An internal Amazon FAQ document circulated at the time of the RTO announcement last year says that employees with existing approval, such as a "Military Spouse Remote Work Exception," do not need to change where they work.