Throughout the ongoing wildfires, California officials have relied on emergency alerts to communicate with citizens. This system is an important way for officials to communicate with citizens instantly across iPhone and Android devices.
On Thursday evening, however, a wildfire evacuation alert went out to everyone in Los Angeles – even though it was only meant for a subset of residents.
With wind speeds falling, firefighting reinforcements arriving from out of state, and more water sources online, authorities now have a critical window to take control of the situation.
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This is the alert that inadvertently went out to everyone in LA County. | Image: The Verge
After two days of dealing with wildfires that have burned thousands of acres, residents across Los Angeles County received a wildfire evacuation alert on Thursday afternoon that was a mistake. Shortly after, officials sent a follow-up alert saying that the notice was intended only for people near the Kenneth Fire in Woodland Hills.
Los Angeles County shared a message on X explaining what happened: “An evacuation order for residents near the Kenneth Fire currently burning in West Hills was mistakenly issued Countywide. This alert was only intended for residents of Calabasas and Agoura Hills.”
CBS News quotes a local official who said that the alert, which included a broken URL, was sent “due to a technical error.”
Image: The Verge
This is the alert to disregard the other evacuation warning.
Many wildfires are burning in the LA area, and officials have confirmed at least six deaths, CNN reports. LA County has a population of nearly 10 million people, which is the “largest population of any county in the nation,” according to the county’s website.
An evacuation order for residents near the Kenneth Fire currently burning in West Hills was mistakenly issued Countywide. For updates on wildfires currently burning in LA County, including evacuation information please visit https://t.co/p46PbDz31o. pic.twitter.com/JRQhOCBx3j
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Apple acknowledged issues with the reliability of the iPhone’s built-in alarm feature last April after a report by NBC’s Today morning show and said it was working on a fix, but some people are still having trouble. Android Authority points out this Reddit post by bryanlolwut in the r/iPhone subreddit from Wednesday with a picture of an iPhone with an Alarm set for 10:30, but the alarm goes off at 12:42 instead — the time displayed on an Apple Watch.
Late into Thursday, many Reddit users are still commenting on the thread, saying they’re having similar issues.
“My morning alarm was displaying as going off while making no sound and no haptics for 40 minutes,” said Slawek_Zupa. Another post says their alarm went off at 5PM when it was supposed to go off at 7AM.
The reports in the thread today include people still using iOS 17 and others who have updated to iOS 18 with Apple Intelligence.
Some say they’ve tried turning off Apple’s Attention Awareness Features, which can reduce the alarm volume when it goes off if the iPhone detects your face. However, it hasn’t solved the problem for many, and you lose out on features like seeing full notifications on your lock screen.
We’ve asked Apple if they’re still looking into this problem, but we have not received a response yet. Personally, I’ve also noticed my iPhone sometimes doesn’t make sounds or vibrate in the morning, but it does drop down a lifeless notification as if it did. Luckily, I’ve got a Google Pixel 8 Pro as a backup that usually gets me going, and I’m trying the Nintendo Alarmo, too, but my wife has had enough of Zelda yelling at Link to wake up.
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