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Frontier Airlines offers $500 vouchers and refunds to passengers after a 'hard landing' in Puerto Rico

A Frontier Airlines plane at Los Angeles International Airport.
The incident involved a Frontier Airlines plane (not pictured).

Kevin Carter/Getty Images

  • A Frontier Airlines plane appeared to lose a wheel after a "hard landing" in San Juan on Tuesday.
  • One passenger told a Puerto Rican newspaper they were left "traumatized" by the incident.
  • Frontier said it had offered passengers $500 vouchers and refunds for the flight.

Frontier Airlines said it had offered $500 vouchers and refunds to passengers following what it called a "hard landing" in Puerto Rico on Tuesday night.

Flight 3506 from Orlando briefly touched down at San Juan's Luis MuΓ±oz MarΓ­n International Airport before pilots performed a go-around due to an apparent mechanical issue.

Flight tracking data showed that the two-year-old Airbus A321neo then circled over San Juan several times before finally landing.

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