Discord’s advertising push continues: A Q&A with new Discord CBO Jules Shumaker
As Discord’s budding romance with brands and advertisers continues, the platform has hired its first-ever chief business officer to scale up its sales and partnership business.
Jules Shumaker, Discord’s new CBO, comes to the company with over two decades of gaming advertising experience. Most recently, she served as CRO of Unity between 2021 and 2024; prior to Unity, she worked as a vp of advertising for the game publisher Zynga. Her first day as Discord’s CBO was Jan. 6.
Shumaker’s entrance comes at an opportune time for Discord. Having established itself as the gaming community’s dominant text and voice chat platform, the company hired a team of experienced platform and gaming executives to launch its first ad product, Play Quests, in March 2024. In October of last year, Discord launched its second ad product, Video Quests. Both are rewarded ad formats — ads that give users an in-app reward in exchange for their engagement and attention — that prompt Discord users to play a certain game or engage in other activities to receive on-platform digital prizes such as profile-picture overlays.
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