Meta, the parent of Facebook, Instagram and Whatsapp, today announced a major overhaul of its content moderation policies, taking off some guardrails that it had put in place over several years, in response to criticism that it had helped spread political and health misinformation. In a blog post called “More speech, fewer mistakes”, Meta’s new […]
Meta has appointed three new members to its board of directors, the company announced Monday: UFC president and CEO Dana White, European investment company Exor CEO John Elkann, and tech investor and entrepreneur Charlie Songhurst. In a press release, Meta CEO Mark Zuckerberg said that White, Elkann, and Songhurst “will add a depth of expertise […]
OpenAI shared new details about its plan to overhaul its company structure.
Its current for-profit arm has been governed by a nonprofit board.
OpenAI said its existing for-profit arm would become a public benefit corporation with ordinary shares of stock.
OpenAI has detailed its plans for a new corporate structure that would separate its business from being controlled by its nonprofit board.
In a blog post shared by the company on social media on Friday, the company said its board was considering "how to best structure OpenAI to advance the mission of ensuring AGI benefits all of humanity have been."
"Our plan is to transform our existing for-profit into a Delaware Public Benefit Corporation (PBC) with ordinary shares of stock and the OpenAI mission as its public benefit interest," OpenAI wrote.
"The PBC is a structure used by many others that requires the company to balance shareholder interests, stakeholder interests, and a public benefit interest in its decisionmaking," the company said. "It will enable us to raise the necessary capital with conventional terms like others in this space."
This structure aims to generate profit while also benefiting the public interest. The nonprofit arm would take shares in the public benefit corporation, it added.
OpenAI said it was planning to make the structural change "in order to best support the mission of ensuring artificial general intelligence benefits all of humanity."
"As we enter 2025, we will have to become more than a lab and a startup — we have to become an enduring company," it added.
The move was also widely reported to be key to its $6.6-billion funding round in October: OpenAI has two years to make the switch, or else investors in the round could ask for their money back, multiple reports said.
OpenAI CEO Sam Altman said last month that a for-profit status makes it easier to attract new funding.
Altman is overseeing the transition just over a year after OpenAI's board temporarily removed him as the company's chief executive, thrusting its nonprofit governance into the spotlight.
While Altman was ousted for a few days, he returned as CEO, and many of the company leaders who pushed him out have since left their roles and new board members were added.
Now, OpenAI said the AI race has proven more costly than anticipated, which requires a structure more amenable to investors.
"The hundreds of billions of dollars that major companies are now investing into AI show what it will really take for OpenAI to continue pursuing the mission," OpenAI wrote in its latest blog post.
"We once again need to raise more capital than we'd imagined," it said. "Investors want to back us but, at this scale of capital, need conventional equity and less structural bespokeness."
Since it was launched in 1958, well over 1,000 songs have reached the coveted No. 1 spot, but far fewer have reigned long enough to reach double-digit weeks — or, even more impressively, surpass that milestone.
According to Billboard, only 4% of all No. 1 hits have topped the Hot 100 for 10 weeks or more. All 45 songs that have achieved the feat are listed below, in chronological order.
1. "You Light Up My Life" by Debby Boone
"You Light Up My Life" was the first song in history to chart at No. 1 for 10 weeks.
2. "Physical" by Olivia Newton-John
"Physical" charted at No. 1 for 10 weeks.
3. "End of the Road" by Boyz II Men
"End of the Road" charted at No. 1 for 13 weeks.
4. "I Will Always Love You" by Whitney Houston
"I Will Always Love You" charted at No. 1 for 14 weeks.
5. "I Swear" by All-4-One
"I Swear" charted at No. 1 for 11 weeks.
5. "I'll Make Love to You" by Boyz II Men
"I'll Make Love to You" charted at No. 1 for 14 weeks.
7. "One Sweet Day" by Mariah Carey and Boyz II Men
"One Sweet Day" charted at No. 1 for 16 weeks.
8. "Macarena (Bayside Boys Mix)" by Los Del Rio
"Macarena (Bayside Boys Mix)" charted at No. 1 for 14 weeks.
9. "Un-Break My Heart" by Toni Braxton
"Un-Break My Heart" charted at No. 1 for 11 weeks.
10. "I'll Be Missing You" by Puff Daddy and Faith Evans featuring 112
"I'll Be Missing You" charted at No. 1 for 11 weeks.
11. "Candle in the Wind 1997/Something About the Way You Look Tonight" by Elton John
"Candle in the Wind 1997/Something About the Way You Look Tonight" charted at No. 1 for 14 weeks.
12. "The Boy Is Mine" by Brandy and Monica
"The Boy Is Mine" charted at No. 1 for 13 weeks.
13. "Smooth" by Santana featuring Rob Thomas
"Smooth" charted at No. 1 for 12 weeks.
14. "Maria Maria" by Santana featuring The Product G&B
"Maria Maria" charted at No. 1 for 10 weeks.
15. "Independent Women, Pt. 1" by Destiny's Child
"Independent Women, Pt. 1" charted at No. 1 for 11 weeks.
16. "Foolish" by Ashanti
"Foolish" charted at No. 1 for 10 weeks.
17. "Dilemma" by Nelly featuring Kelly Rowland
"Dilemma" charted at No. 1 for 10 weeks.
18. "Lose Yourself" by Eminem
"Lose Yourself" charted at No. 1 for 12 weeks.
19. "Yeah!" by Usher featuring Lil Jon and Ludacris
"Yeah!" charted at No. 1 for 12 weeks.
20. "We Belong Together" by Mariah Carey
"We Belong Together" charted at No. 1 for 14 weeks.
21. "Gold Digger" by Kanye West featuring Jamie Foxx
"Gold Digger" charted at No. 1 for 10 weeks.
22. "Irreplaceable" by Beyonce
"Irreplaceable" charted at No. 1 for 10 weeks.
23. "Low" by Flo Rida featuring T-Pain
"Low" charted at No. 1 for 10 weeks.
24. "Boom Boom Pow" by The Black Eyed Peas
"Boom Boom Pow" charted at No. 1 for 12 weeks.
25. "I Gotta Feeling" by The Black Eyed Peas
"I Gotta Feeling" charted at No. 1 for 14 weeks.
26. "We Found Love" by Rihanna featuring Calvin Harris
"We Found Love" charted at No. 1 for 10 weeks.
27. "Blurred Lines" by Robin Thicke featuring T.I. and Pharrell
"Blurred Lines" charted at No. 1 for 12 weeks.
28. "Happy" by Pharrell Williams
"Happy" charted at No. 1 for 10 weeks.
29. "Uptown Funk!" by Mark Ronson featuring Bruno Mars
"Uptown Funk!" charted at No. 1 for 14 weeks.
30. "See You Again" by Wiz Khalifa featuring Charlie Puth
"See You Again" charted at No. 1 for 12 weeks.
31. "Hello" by Adele
"Hello" charted at No. 1 for 10 weeks.
32. "One Dance" by Drake featuring WizKid and Kyla
"One Dance" charted at No. 1 for 10 weeks.
33. "Closer" by The Chainsmokers featuring Halsey
"Closer" charted at No. 1 for 12 weeks.
34. "Shape of You" by Ed Sheeran
"Shape of You" charted at No. 1 for 12 weeks.
35. "Despacito" by Luis Fonsi and Daddy Yankee featuring Justin Bieber
"Despacito" charted at No. 1 for 16 weeks.
36. "God's Plan" by Drake
"God's Plan" charted at No. 1 for 11 weeks.
37. "In My Feelings" by Drake
"In My Feelings" charted at No. 1 for 10 weeks.
Drake holds the record for the most solo entries on this list, with three of the longest-running chart-toppers in history.
38. "Old Town Road" by Lil Nas X featuring Billy Ray Cyrus
Nearly three decades years after its release, "All I Want for Christmas Is You" returned to No. 1 in December 2022 for its milestone 10th week atop the chart.
The holiday classic is Carey's third song with double-digit weeks atop the Hot 100, making her the third artist and first woman ever to achieve the feat thrice.
In 2024, the song experienced another holiday surge, earning its 17th total week at No. 1 and surpassing "One Sweet Day" as Carey's longest-reigning hit on the Hot 100.
In the business world, there are few areas that artificial intelligence hasn't touched. Many industries are rushing to adopt AI, and the technology is changing how employees collaborate and complete tasks.
Generative AI is a major buzzword for business leaders. But actually integrating AI can be a different story.
"A lot of our clients have dozens of AI pilots everywhere," Jack Azagury, the group chief executive for consulting at Accenture, said at one Workforce Innovation roundtable. "Very few have a coherent business case and a true reinvention and transformation."
How do companies move forward as the novelty of AI wears off? Business Insider's Julia Hood asked members of the Workforce Innovation board how they transitioned their AI pilots into real-world use cases. Board members shared five major ways their companies were moving AI from theory to operations.
"Before we go and tell our clients to embark on AI fully, we want to be an AI-first organization," said Anant Adya, an executive vice president, service-offering head, and head of Americas delivery at Infosys. "We want to show our clients we are using AI, whether it is in HR when it comes to driving better employee experience or when it comes to recruitment."
Members also highlighted employee training and peer-to-peer learning opportunities.
The roundtable participants were:
Anant Adya, an executive vice president, service-offering head, and head of Americas Delivery at Infosys.
Lucrecia Borgonovo, a chief talent and organizational-effectiveness officer at Mastercard.
Neil Murray, the CEO of Work Dynamics at JLL.
Justina Nixon-Saintil, a vice president and chief impact officer at IBM.
Marjorie Powell, a chief HR officer and senior vice president at AARP.
The following has been edited for length and clarity.
Identify early adopters, like human resources
Nixon-Saintil: Because we provide these platforms and solutions to clients, we are usually client zero. We implemented AI across our business and multiple functions, and one of the first things we did was our AskHR product, which I think answered over 94% of questions employees had.
HR employees now spend time doing higher-order work and partnerships with business units instead of answering basic questions that a virtual assistant can answer. I think that's when you start seeing a lot of the benefits of it.
Borgonovo: HR has been leading the way in terms of embedding AI to enhance the employee experience end to end, right before you hire somebody all the way to after they leave the organization. There are tons of opportunities to improve performance and productivity and provide greater personalization.
Invest in ongoing training
Adya: There are certain AI certifications and courses that everybody has to take to be knowledgeable about AI. So we are driving education in terms of what is the impact of AI, what is gen AI, what are LLMs, and how you look at use cases. And certainly educating everybody that it's not about job losses but about amplifying your potential to do more.
Powell: We have hands-on skill building. This past year we posted over 20 AI workshops helping teams integrate AI into their work. We really encourage our staff to participate. We have a product we're using behind our firewall, so they can engage and play with it. We're just telling them go ahead and try to break it, so they can give us feedback on what's working.
There was a team of people who said we want to see how you could use AI with PowerPoint or Excel. And they're finding, well, it's not so good in those things. But as it continues to grow, they'll be ready for that, and they'll know what it was able to do and what it wasn't. I think it's just making it fun, and that way it's not so scary.
Murray: Our internal large language model is now a widget on everybody's dashboard that is accessible on your landing page. Training is super important here to make people comfortable with it. Even if it's just an online module, you have to get people comfortable.
Nixon-Saintil: We've also done companywide upskilling. We had two Watsonx challenges. Watsonx is our AI data platform. This is one of the ways we've upskilled a majority of the organization. The outcome of that is there are some great ideas that employees actually ideated, and they're now implementing those ideas and solutions in different functions.
Borgonovo: Employees want to use AI, and I think they're eager to learn how to use AI to augment their jobs. For that, we built a three-tiered learning approach. One is democratizing access for everybody and building general knowledge of AI.
The second tier is much more role-specific. How do we drive new ways of working by having people in different roles embrace AI tools? Software engineering, consulting, sales — you name it. And then something we definitely want to build for the future is thinking proactively about how you re-skill people whose roles may be impacted by AI so they can become more comfortable doing high-level tasks or can shift to a different type of role that is emerging within the organization.
The other piece is where we're seeing the greatest demand internally, which is for knowledge management. It's gathering information from a lot of different sources in a very easy way.
Another job family that is very eager to get their hands on new AI technology is software engineering. We have taken a very measured approach in deploying coding assistants within the software-engineering community. This year we did a pilot with a subset of them using coding assistants. The idea is to just learn and, based on our learning, scale more broadly across our software-engineering community in 2025.
One of the really interesting learnings from this pilot was that the software engineers who were using the coding assistants probably the best were people who had received training. What we're learning is that before you start rolling out all of these technologies or AI-specific platforms for different job families, you have got to be really intentional about incorporating prompt training.
Unlock peer-to-peer learning
Powell: We have idea pitch competitions and a year-round idea pipeline program where people can put in ideas on how to use AI and share what they've learned. It sparks a lot of peer learning and creativity on our digital-first capabilities to help us with our digital transformation.
Then we collaborate through community. We have a generative-AI community of practice. This is somewhat like how companies have employee resource groups; we have communities of practice as well. They give employees a space to share their techniques and learn from each other and stay ahead of evolving trends. They meet monthly, they have an executive sponsor, and they have all kinds of activities and learning opportunities.
Murray: As we monitored AI use and what sort of questions were being asked, we identified super users across all departments — so the people who were capable of developing the most evolved prompts. I suppose those prompts are now appearing in pull-down menus to help people who maybe aren't as advanced in their use of it, because prompting is a really important part of this. And so the super users are driving everybody else to show them what's possible across the organization.
Find customer pain points to solve
Borgonovo: One of the use cases that drives not only knowledge management but also efficiencies is around customer support. Customer support is probably one of the areas that has been leading the way.
We have a customer onboarding process that can be very lengthy, very technical, involving hundreds of pages of documentation and reference materials. It was our first use case for a chat-based assistant that we processed in terms of streamlining and creating greater efficiency and a much better customer experience.
Reinforce responsible leadership
Powell: We want our leaders, people leaders particularly, to guide employees to use AI effectively and responsibly. We want to make sure they're emphasizing privacy, policy, and efficiency. So we encourage managers to point the staff toward training that we offer, and we offer quite a bit of training.
Amazon workers at seven warehouses walked out Thursday morning, launching a strike ahead of the holidays after Amazon failed to meet a bargaining deadline set by the Teamsters union representing the workers.
In a press release, Teamsters declared it "the largest strike against Amazon in US history." Teamsters general president, Sean O'Brien, warned shoppers of potential delays, saying "you can blame Amazon’s insatiable greed."
"We gave Amazon a clear deadline to come to the table and do right by our members. They ignored it," O’Brien said. "These greedy executives had every chance to show decency and respect for the people who make their obscene profits possible. Instead, they’ve pushed workers to the limit and now they’re paying the price. This strike is on them."
Social magazine app maker Flipboard is reinventing itself for the new era of the open social web. While the company’s original app allowed users to collect content from blogs, news websites, and traditional social media services like Facebook and Twitter in order to create curated magazines, its new app called Surf, launching into invite-only beta […]
The European Data Protection Board (EDPB) published an opinion on Wednesday that explores how AI developers might use personal data to develop and deploy AI models, such as large language models (LLMs), without falling foul of the bloc’s privacy laws. The Board plays a key steering role in the application of these laws, issuing guidance […]
Just as Amazon warehouse workers are threatening to launch the "first large-scale" unfair labor practices strike at Amazon in US history, Sen. Bernie Sanders (I-Vt.) released a report accusing Amazon of operating "uniquely dangerous warehouses" that allegedly put profits over worker safety.
As chair of the Senate Committee on Health, Education, Labor, and Pensions, Sanders started investigating Amazon in June 2023. His goal was "to uncover why Amazon’s injury rates far exceed those of its competitors and to understand what happens to Amazon workers when they are injured on the job."
According to Sanders, Amazon "sometimes ignored" the committee's requests and ultimately only supplied 285 documents requested. The e-commerce giant was mostly only willing to hand over "training materials given to on-site first aid staff," Sanders noted, rather than "information on how it tracks workers, the quotas it imposes on workers, and the disciplinary actions it takes when workers cannot meet those quotas, internal studies on the connection between speed and injury rates, and the company’s treatment of injured workers."
She says building a company culture with opportunities for two-way learning and conversation is key.
This article is part of "Workforce Innovation," a series exploring the forces shaping enterprise transformation.
Alicia Pittman, the global people-team chair at BCG, has been at the consulting firm for nearly 20 years. It's a testament, she said, to the company's culture.
"It's a place built to make talent do things that they didn't even know they could do," Pittman said. "I'm included in that. I love the learning that comes with it."
Pittman said one aspect of leadership development she's focused on is ethical practices. "We teach and train our people to understand how small choices that don't seem like major ethical choices matter," she said. "The responsibility is to show up with high ethics in everything that you do and think about the bigger picture of how you do things."
She said the firm had implemented programming through partnerships to help the company's leaders navigate the need to drive innovation ethically: "It's a place that we continue to invest because it's quite important for us."
The following is edited for length and clarity.
Where is BCG on the adoption curve of artificial intelligence, and what do you want to see in 2025?
I am excited about how BCG is driving change and grabbing the reins on generative AI. Gen AI is important to our clients, industry, and people.
We have a suite of tools, some of which we developed internally and some that are available off the shelf, that we've made available to all of our staff. Nearly everyone is a user to some degree.
What we're focused on now is moving from casual use to what we refer to as habitual use. It's habitual use that gets the value so that you can change how work gets done, based on the frequency, sophistication, and depth to which they use the tools.
We have a lot of enablement resources for our people, both as individuals and as teams, to make sure that we're moving up that habitual usage curve as quickly as we can. A firm like BCG is under pressure to stay on top of things because its clients look to us.
So how do you strike that balance and not go so fast that you risk leaving some of your people behind? We have an enablement network of more than a thousand people who are there to help both individuals and teams adopt gen AI. It's in all of our core curriculums.
Just this fall, we held AI days across every one of our offices at BCG with hands-on training. So we have people who are naturally there and ready for it, but we're also investing heavily to bring people up the curve.
You've mentioned in Workforce Innovation-board roundtables that apprenticeship is now a two-way street. What advice would you give leaders looking to deploy apprenticeships differently?
At BCG, we're fortunate to have a pretty flat structure so that you always have a good proximity between your senior leaders and all your staff. There are two ways we focus on helping to support this idea of two-way mentorship.
One is we just talk about topics. I recently wrote a piece about a mental-health town hall we held. It was quite moving. We had BCG employees who were generous and vulnerable in talking to thousands of people on a virtual town-hall panel about their struggles with things like addiction, grief, and depression, both before their time at BCG and during their time at BCG, and how they work through it.
It's about having those difficult conversations, getting the points out there, and starting to have shared language or shared opportunities to talk about these topics.
The AI days that I mentioned already are another way we do this. A lot of it is about getting cross-cohort connections on technology and other topics, creating forums so that people can talk about it.
The other is ensuring continual, structured feedback. Our staff provides 360-degree feedback all the time. It's an important part of what we do, and we're piloting doing it even more frequently. For example, we're giving people 360 feedback on how to be an inclusive leader. So it's both the formal mechanisms and also just creating the formats and discussions.
So much of culture and moving culture forward is really about having the language so we can share and talk about things. Creating those forums helps. It's an invitation to engage in productive ways.
What innovations are happening around DEI, especially as the topic has become more politicized?
DEI is built into our business model. We need great talent. We grow way faster than our talent pools, so just to get people in at quality, we need to be able to reach a lot of people; we need them to thrive.
Our business requires innovation, which requires diverse thought and experience. So, for us, it's quite core. One of my areas of focus is on inclusion and inclusive leadership. In some ways, it's the simplest thing to focus on. We all know that when people feel comfortable being themselves at work, you get the best out of them. They're most motivated, ready to take risks, ready to collaborate, and all of those things.
In North America, where we have the best statistics, 75% of our workforce is part of one or more of our DEI groups. Whatever intersectionality people have, whatever group they belong to, it's about how you make everybody able to show up at their best. That's really where our focus is.
The Billboard Hot 100 is widely considered the definitive all-genre singles chart in the US.
Although it was officially launched in 1958, Billboard began using modern airplay and sales data in 1991 — allowing for more time-sensitive calculations and accurate rankings.
Well over 1,000 songs have reached the coveted No. 1 spot, but it's far more difficult for a song to debut in the top position; it typically means a much-promoted single has met high expectations, or at least that an artist is supported and beloved by a legion of fans.
Keep reading for a complete list of instant chart-toppers throughout history.
1. "You Are Not Alone" by Michael Jackson
Michael Jackson was the first-ever artist to achieve the feat with "You Are Not Alone," which debuted at No. 1 on the chart dated September 2, 1995.
It was the second single from Jackson's ninth studio album "HIStory: Past, Present and Future, Book I."
2. "Fantasy" by Mariah Carey
"Fantasy" debuted at No. 1 on the chart dated September 30, 1995. It was the lead single from Carey's fifth studio album "Daydream."
3. "Exhale (Shoop Shoop)" by Whitney Houston
"Exhale (Shoop Shoop)" debuted at No. 1 on the chart dated November 25, 1995. It was the lead single from the soundtrack for the film "Waiting to Exhale."
4. "One Sweet Day" by Mariah Carey & Boyz II Men
"One Sweet Day" debuted at No. 1 on the chart dated December 2, 1995. It was the second single from Carey's fifth studio album "Daydream."
5. "I'll Be Missing You" by Puff Daddy & Faith Evans, featuring 112
"I'll Be Missing You" debuted at No. 1 on the chart dated June 14, 1997. It was the second single from "No Way Out," the debut album from Diddy, then known as Puff Daddy.
6. "Honey" by Mariah Carey
"Honey" debuted at No. 1 on the chart dated September 13, 1997. It was the lead single from Carey's sixth studio album "Butterfly."
7. "Candle in the Wind 1997/Something About The Way You Look Tonight" by Elton John
"Candle in the Wind 1997/Something About The Way You Look Tonight" debuted at No. 1 on the chart dated October 11, 1997. The double A-side single later became the first song ever to be certified diamond.
8. "My Heart Will Go On" by Celine Dion
"My Heart Will Go On" debuted at No. 1 on the chart dated February 28, 1998.
The famous ballad was written for the soundtrack of "Titanic" and served as the movie's main romantic theme. It was also released as a single from Dion's fifth English-language album "Let's Talk About Love."
9. "I Don't Want to Miss a Thing" by Aerosmith
"I Don't Want to Miss a Thing" debuted at No. 1 on the chart dated September 5, 1998. It was recorded for the film "Armageddon," starring Liv Tyler.
10. "Doo Wop (That Thing)" by Lauryn Hill
"Doo Wop (That Thing)" debuted at No. 1 on the chart dated November 14, 1998. It was the lead single from Hill's debut album "The Miseducation of Lauryn Hill."
11. "This Is the Night" by Clay Aiken
"This Is the Night" debuted at No. 1 on the chart dated June 28, 2003. It was Aiken's debut single after competing on season two of "American Idol."
12. "I Believe" by Fantasia
"I Believe" debuted at No. 1 on the chart dated July 10, 2004. It was Fantasia's debut single after winning season three of "American Idol."
13. "Inside Your Heaven" by Carrie Underwood
"Inside Your Heaven" debuted at No. 1 on the chart dated July 2, 2005. It was Underwood's debut single after winning season four of "American Idol."
Underwood was the first country artist to have a No. 1 debut on the Billboard Hot 100.
14. "Do I Make You Proud" by Taylor Hicks
"Do I Make You Proud" debuted at No. 1 on the chart dated July 1, 2006. Hicks first performed the song on the fifth season finale of "American Idol," and it was released as a single shortly after his victory.
15. "3" by Britney Spears
"3" debuted at No. 1 on the chart dated October 24, 2009. It was the lead (and only) single from Spears' second greatest hits album "The Singles Collection."
16. "Not Afraid" by Eminem
"Not Afraid" debuted at No. 1 on the chart dated May 22, 2010. It was the lead single from Eminem's seventh studio album "Recovery."
17. "We R Who We R" by Ke$ha
"We R Who We R" debuted at No. 1 on the chart dated November 13, 2010. It was the lead single from Kesha's debut EP "Cannibal."
18. "Hold It Against Me" by Britney Spears
"Hold It Against Me" debuted at No. 1 on the chart dated January 29, 2011. It was the lead single from Spears' seventh studio album "Femme Fatale."
19. "Born This Way" by Lady Gaga
"Born This Way" debuted at No. 1 on the chart dated February 26, 2011. It was the lead single from Gaga's second studio album of the same name.
20. "Part Of Me" by Katy Perry
"Part of Me" debuted at No. 1 on the chart dated March 3, 2012. It was the lead single from "Teenage Dream: The Complete Confection," a reissue of Perry's third studio album.
21. "Harlem Shake" by Baauer
"Harlem Shake" debuted at No. 1 on the chart dated March 2, 2013.
"Shake It Off" debuted at No. 1 on the chart dated September 6, 2014. It was the lead single from Swift's fifth studio album "1989."
23. "What Do You Mean?" by Justin Bieber
"What Do You Mean?" debuted at No. 1 on the chart dated September 19, 2015. It was the lead single from Bieber's fourth studio album "Purpose."
24. "Hello" by Adele
"Hello" debuted at No. 1 on the chart dated November 14, 2015. It was the lead single from Adele's third studio album "25."
25. "Pillowtalk" by Zayn
"Pillowtalk" debuted at No. 1 on the chart dated February 20, 2016. It was the lead single from Zayn's debut solo album "Mind of Mine."
26. "Can't Stop the Feeling!" by Justin Timberlake
"Can't Stop the Feeling!" debuted at No. 1 on the chart dated May 28, 2016. It was the lead single for the soundtrack of the film "Trolls."
27. "Shape Of You" by Ed Sheeran
"Shape of You" debuted at No. 1 on the chart dated January 28, 2017. It was one of the lead singles, along with "Castle on the Hill," from Sheeran's third studio album "Divide."
28. "I'm The One" by DJ Khaled featuring Justin Bieber, Quavo, Chance the Rapper, and Lil Wayne
"I'm the One" debuted at No. 1 on the chart dated May 20, 2017. It was the second single from Khaled's 10th studio album "Grateful."
29. "God's Plan" by Drake
"God's Plan" debuted at No. 1 on the chart dated February 3, 2018. It was the lead single from Drake's fifth studio album "Scorpion."
30. "Nice for What" by Drake
"Nice for What" debuted at No. 1 on the chart dated April 21, 2018. It was the second single from "Scorpion."
31. "This Is America" by Childish Gambino
"This Is America" debuted at No. 1 on the chart dated May 19, 2018. It was released as a standalone single.
32. "Thank U, Next" by Ariana Grande
"Thank U, Next" debuted at No. 1 on the chart dated November 17, 2018. It was the lead single from Grande's fifth studio album of the same name.
33. "7 Rings" by Ariana Grande
"7 Rings" debuted at No. 1 on the chart dated February 2, 2019. It was the second single from "Thank U, Next."
34. "Sucker" by the Jonas Brothers
"Sucker" debuted at No. 1 on the chart dated March 16, 2019. It was the lead single from the Jonas Brothers' fifth studio album "Happiness Begins."
35. "Highest In The Room" by Travis Scott
"Highest in the Room" debuted at No. 1 on the chart dated October 19, 2019. It was featured on "JackBoys," a compilation EP by Scott and other members of his label.
36. "Toosie Slide" by Drake
"Toosie Slide" debuted at No. 1 on the chart dated April 18, 2020. It was the lead single from Drake's compilation mixtape "Dark Lane Demo Tapes."
37. "The Scotts" by The Scotts
"The Scotts" debuted at No. 1 on the chart dated May 9, 2020. It was the debut single from newly formed hip-hop duo The Scotts, aka Travis Scott and Kid Cudi.
38. "Stuck With U" by Ariana Grande and Justin Bieber
"Stuck With U" debuted at No. 1 on the chart dated May 23, 2020. It was released as a charity single to raise money for the First Responders Children's Foundation.
"Dynamite," the septet's first all-English-language single, debuted at No. 1 on the chart dated September 5, 2020.
BTS is the first all-South Korean group to top the Hot 100.
44. "Franchise" by Travis Scott featuring Young Thug and M.I.A.
"Franchise" debuted at No. 1 on the chart dated October 10, 2020.
It became Scott's third single to debut on top in less than a year — following "Highest in the Room" and "The Scotts" — setting a new record for "the fastest accumulation of three No. 1 entrances by any artist in the Hot 100's history.
It's Scott's fourth No. 1 song overall, Young Thug's second, and M.I.A.'s first.
Grande made history as the first artist with three No. 1 Hot 100 debuts in a single calendar year.
46. "Life Goes On" by BTS
"Life Goes On" debuted at No. 1 on the chart dated December 5, 2020, the same week as its parent album "Be" debuted at No. 1 on the Billboard 200 — making BTS the second artist in history to debut at No. 1 on both charts simultaneously, mere months after Swift became the first.
"Drivers License," Olivia Rodrigo's official debut single, debuted at No. 1 on the chart dated January 23, 2021.
At just 17 years old, the Disney Channel star is the youngest solo artist in history to arrive atop the Hot 100. The record was previously held by Fantasia, who was 20 when "I Believe" debuted at No. 1.
49. "What's Next" by Drake
"What's Next" debuted at No. 1 on the chart dated March 20, 2021.
The rapper became the first artist in history to have three songs arrive in the Hot 100's top three simultaneously. "What's Next" was joined by "Wants and Needs," featuring Lil Baby, at No. 2 and "Lemon Pepper Freestyle," featuring Rick Ross, at No. 3.
50. "Peaches" by Justin Bieber featuring Daniel Caesar and Giveon
"Peaches" debuted at No. 1 on the chart dated April 3, 2021. It was the fifth single from Bieber's sixth studio album "Justice," which debuted at No. 1 on the Billboard 200 the same week, and the singer's fourth instant chart-topper.
"Butter," the second all-English single from BTS, debuted at No. 1 on the chart dated June 5, 2021.
55. "Permission to Dance" by BTS
"Permission to Dance" debuted at No. 1 on the chart dated July 24, 2021, giving BTS their fourth instant chart-topper in less than one year.
56. "Way 2 Sexy" by Drake featuring Future and Young Thug
"Way 2 Sexy" debuted at No. 1 on the chart dated September 18, 2021. It was the lead single from Drake's sixth studio album "Certified Lover Boy," which debuted at No. 1 on the Billboard 200 the same week.
57. "My Universe" by Coldplay and BTS
"My Universe" debuted at No. 1 on the chart dated October 9, 2021. It was the second single from Coldplay's ninth studio album "Music of the Spheres."
Thanks to their feature, BTS tied Grande for the second-most No. 1 debuts in history (five).
58. "All Too Well (Taylor's Version)" by Taylor Swift
"All Too Well (Taylor's Version)" debuted at No. 1 on the chart dated November 27, 2021.
"All Too Well (Taylor's Version)" was included on the updated "Red" tracklist in two different iterations: its original five-minute length, as well the long-awaited 10-minute version, both of which are combined into one listing on Billboard's charts.
At 10 minutes and 13 seconds long, "All Too Well" is officially the longest No. 1 hit of all time.
The record was previously held by Don McLean's 1972 hit "American Pie (Parts I & II)," which clocked in at 8 minutes and 37 seconds.
"First Class" debuted at No. 1 on the chart dated April 23, 2022. It was released as the second single from Harlow's sophomore album "Come Home the Kids Miss You."
61. "Wait For U" by Future featuring Drake and Tems
"Wait For U" debuted at No. 1 on the chart dated May 14, 2022. It was released as the seventh track on Future's album "I Never Liked You."
62. "Jimmy Cooks" by Drake featuring 21 Savage
"Jimmy Cooks" debuted at No. 1 on the chart dated July 2, 2022. It was released alongside Drake's album "Honestly, Nevermind," which also debuted at No. 1 on the Billboard 200.
63. "Super Freaky Girl" by Nicki Minaj
"Super Freaky Girl" debuted at No. 1 on the chart dated August 27, 2022.
64. "Anti-Hero" by Taylor Swift
"Anti-Hero" debuted at No. 1 on the chart dated November 5, 2022.
It was released alongside Taylor Swift's 10th studio album "Midnights," which also arrived atop the Billboard 200 — making Swift the first and only artist in history to debut at No. 1 on both charts simultaneously on four separate occasions.
"Like Crazy" debuted at No. 1 on the chart dated April 8, 2023, making Jimin the first South Korean soloist to top the Hot 100. (He previously achieved the feat as a member of BTS.)
67. "Vampire" by Olivia Rodrigo
"Vampire" debuted at No. 1 on the chart dated July 15, 2023. It was released as the lead single from Rodrigo's sophomore album "Guts."
Rodrigo is now the only artist in history to have both lead singles ("Drivers License" and "Vampire") from her first two albums ("Sour" and "Guts," respectively) arrive in the chart's top position.
68. "Seven" by Jung Kook featuring Latto
"Seven" debuted at No. 1 on the chart dated July 29, 2023, making Jung Kook the second member of BTS to have a chart-topping solo hit.
69. "Rich Men North of Richmond" by Oliver Anthony Music
"Rich Men North of Richmond," Oliver Anthony Music's breakout single, debuted at No. 1 on the chart dated August 26, 2023.
The controversial country singer is the first artist to achieve the feat without any previous entries on a Billboard chart.
70. "I Remember Everything" by Zach Bryan featuring Kacey Musgraves
"I Remember Everything" debuted at No. 1 on the chart dated September 9, 2023. It was released on Bryan's self-titled album, which simultaneously arrived atop the Billboard 200.
72. "First Person Shooter" by Drake featuring J. Cole
"First Person Shooter" debuted at No. 1 on the chart dated October 21, 2023. It was released alongside "For All the Dogs," which simultaneously debuted at No. 1 on the Billboard 200.
Drake holds the record for the most No. 1 song debuts in history, with nine to his name.
73. "Is It Over Now?" by Taylor Swift
"Is It Over Now?" debuted at No. 1 on the chart dated November 11, 2023.
The vault track from "1989 (Taylor's Version)" dethroned Swift's own "Cruel Summer," which had reigned for two weeks. (It later returned to the summit for two more weeks.)
"Hiss" debuted at No. 1 on the chart dated February 10, 2024.
76. "We Can't Be Friends (Wait for Your Love)" by Ariana Grande
"We Can't Be Friends (Wait for Your Love)" debuted at No. 1 on the chart dated March 23, 2024. It was released as the second single from "Eternal Sunshine," which simultaneously arrived atop the Billboard 200.
The song marked Grande's seventh instant chart-topper, the most among women and second-most in history.
77. "Like That" by Future, Metro Boomin, and Kendrick Lamar
"Like That" debuted at No. 1 on the chart dated April 6, 2024.
78. "Fortnight" by Taylor Swift featuring Post Malone
"Fortnight" debuted at No. 1 on the chart dated May 4, 2024. It was released as the lead single from Swift's 11th studio album "The Tortured Poets Department."
The Post Malone duet earned 76.2 million streams in its first week, breaking the record previously set by Rodrigo with "Drivers License" (76.1 million), according to Billboard.
Swift is now tied with Grande for the second-most No. 1 debuts of any artist in history (seven apiece), while Drake holds the all-time record.
79. "Not Like Us" by Kendrick Lamar
"Not Like Us" debuted at No. 1 on the chart dated May 18, 2024.
Another of Lamar's anti-Drake songs, "Euphoria," appeared on the same chart at No. 3, while Drake's response, "Family Matters," debuted at No. 7.
80. "I Had Some Help" by Post Malone and Morgan Wallen
"I Had Some Help" debuted at No. 1 on the chart dated May 25, 2024.
The country duet is Malone's second song to arrive in the top spot after "Fortnight" — both within the same month — and his sixth No. 1 song overall.
As for Wallen, "I Had Some Help" marks his second Hot 100 leader after "Last Night" charted at No. 1 for 16 weeks in 2023, setting a record for a solo song.
81. "Love Somebody" by Morgan Wallen
"Love Somebody" debuted at No. 1 on the chart dated November 2, 2024, becoming Wallen's second song to arrive in the top spot and third No. 1 hit overall.
82. "Squabble Up" by Kendrick Lamar
"Squabble Up" debuted at No. 1 on the chart dated December 7, 2024, making Kendrick Lamar the first solo male artist in history with three instant chart-toppers in a single year.
The song was released alongside Lamar's "GNX," which also arrived atop the Billboard 200.
Powell says creating a collaborative learning environment is key to helping employees adapt to AI.
This article is part of "Workforce Innovation," a series exploring the forces shaping enterprise transformation.
As the chief human resources officer at AARP, Marjorie Powell devotes much of her professional energy to meeting the needs of the multigenerational workforce. These days, much of that involves navigating AI's impact to ensure every employee at the nonprofit is prepared for the technological changes shaping the workplace.
"Our goal in everything we do for our employees is to provide the resources, support, and capabilities they need to make good decisions within the company's guidelines," she said. "We take the same approach with AI."
Powell's mission extends beyond AARP's workforce. As an advocate for the 50-and-over demographic, she champions the adaptability and contributions of older workers in a tech-driven economy.
"There's an assumption that people over a certain age are not comfortable with technology, but what's overlooked is that many older people — particularly those at the end of the baby boomer generation — were at the forefront of this technological revolution," she said.
The following has been edited for length and clarity.
How did AARP handle the introduction of AI in its workforce?
We decided to use Copilot because we're already a Microsoft company. We got enough licenses to set up a working group with key people we thought would be super users. The idea was to experiment with AI tools and see how they fit into our workflows.
We wanted to learn and figure out what works and what doesn't. Then, we could make a decision about how we were going to roll it out to the company, since one, it's costly; and two, we wanted people to feel comfortable with it.
What were some of the outcomes of the working group, and how did those results shape the way AARP approached training and support?
We issued a policy, a generative AI use case approval process, and a mandatory training for all staff to complete to learn how to use gen AI in the workplace. The training focused on internal and external use and the types of information that can be shared, public versus private, and so on.
We encouraged our staff to 'Go out there and play with it.' We then surveyed them and asked, What are you using it for? What are some great use cases you've developed? How's it helping you enhance your productivity? How are you using this tool to further the AARP mission?
We also considered what existing structure we could use to encourage staff to use AI and explore the technology. We already had a structure in place called Communities of Practice — groups where employees learn and share. It's like an employee resource group (ERG), but focused on learning and development within industry, so we used this model to create an AI Community of Practice.
What are some of the 'great use cases' for AI for your HR team specifically?
We get a lot of calls and emails on simple things about AARP benefits and policies. People ask questions like: I'm having knee surgery next month. How do I sign up for FMLA? or Where do I find my W2? or I bought a Peloton. Is that eligible for the fitness credit? So we started building an HR chatbot to provide that kind of information. It's much easier for employees to ask the chatbot instead of overwhelming a team member with those queries.
We're currently piloting the chatbot with 300-400 frequently asked questions and answers preloaded. It directs employees to the right information without them having to dig and helps us understand what additional information we need to include.
Many employers are using AI tools in hiring, but there are concerns about potential bias. What's your perspective on this?
We use AI for sourcing candidates. All AARP recruiters are certified to conduct Boolean searches to increase the accuracy of identifying talent with specific skill sets in the marketplace.
But when it comes to screening and interviewing, we don't use AI. We find that the technology is still very biased, specifically when it comes to age. Until the technology matures enough to minimize bias, I don't believe it's a good idea to use it without that human component of judgement.
Speaking of age, what are your thoughts on ageism in the workplace today, especially from companies hesitant to hire older workers?
Companies don't want to be the kind of organization that isn't welcoming to talent, regardless of age. Due to the economy and the rising cost of healthcare, many people in the 50-plus community are re-entering the workforce.
Many in that age group have valuable skills and experience and are eager to return. They often say, 'I don't need to be in a leadership role. Been there, done that. I just want to help and be of use.' They also naturally take on mentorship roles, as people seek their guidance. By embracing this segment of the workforce, companies can gain huge value.
What do employers misunderstand about older workers and technology?
Baby boomers were at the forefront of the technology era, and they're more comfortable with technology than many people realize. In fact, they are among the largest consumers of technology products. Tech companies really need to pay attention to this demographic.
I look at myself — I'm about to turn 60 — and I was selling Commodore 64s when I was in high school. I've seen everything from floppy disks to CDs, to cassette tapes, to 8-tracks, to digital streaming and everything else. I've experienced all versions of technology, and I've adapted. I'm still willing to adapt, and I'm still learning.
Eighteen different songs have reached No. 1 on the Billboard Hot 100 in 2024.
Kendrick Lamar has three hits on the list, the most of any artist.
"A Bar Song (Tipsy)" by Shaboozey had the longest run with 19 weeks atop the chart.
The Billboard Hot 100 is widely considered to be the definitive all-genre chart for songs in the US.
Although it offers only one way to measure popularity, earning Billboard's highest rank is a notable achievement in an artist's career, whether it's a predictable No. 1 debut like Taylor Swift's "Fortnight", a new star's coronation like Sabrina Carpenter's "Please Please Please," or a surprise indie leader like Hozier's "Too Sweet."
Like last year, when Morgan Wallen, Jason Aldean, and Zach Bryan scaled the chart, country music continues to resonate far beyond Nashville; after Shaboozey was featured on Beyoncé's No. 1 album "Cowboy Carter," which also spawned a No. 1 song, he went on to dominate the Hot 100 with his own breakout hit.
Ariana Grande, Post Malone, and Wallen have also enjoyed massive commercial success this year, earning two chart-toppers on the Hot 100 apiece. Kendrick Lamar has three, setting a record for the most among solo male artists in a single calendar year.
Below is a list of every song that took the top spot in 2024, in chronological order of the original peak date.
1. "Rockin' Around the Christmas Tree" by Brenda Lee
It took 65 years for Brenda Lee's holiday classic to climb the Hot 100, finally reaching No. 1 in December 2023.
As the holiday season came to a close, "Rockin' Around the Christmas Tree" remained atop the chart for the first week of the new year.
2. "Lovin On Me" by Jack Harlow
"Lovin On Me" originally topped the Hot 100 for one week at the end of 2023, but proved to have staying power when it returned to No. 1 after the holiday surge.
This year, the song collected five more nonconsecutive weeks at the summit, becoming Jack Harlow's biggest hit to date.
3. "Yes, And?" by Ariana Grande
"Yes, And?" was released as the lead single from Ariana Grande's latest album "Eternal Sunshine." It debuted at No. 1 in January.
4. "Hiss" by Megan Thee Stallion
"Hiss" was released as the second single from Megan Thee Stallion's third album "Megan." It debuted at No. 1 in February.
5. "Texas Hold 'Em" by Beyoncé
Beyoncé surprise-released a pair of singles, "Texas Hold 'Em" and "16 Carriages," during the 2024 Super Bowl.
The former debuted at No. 2 on the Hot 100, then rose to No. 1 after its first full week of tracking. (Billboard tracks sales and streams from Friday to Thursday.) The song remained atop the chart for a second consecutive week.
"Texas Hold 'Em" also reached No. 1 on Billboard's Hot Country Songs chart, becoming the first song by a Black artist to hold both positions.
6. "Carnival" by ¥$ featuring Rich the Kid and Playboi Carti
"Carnival" was released as a single from "Vultures 1," the first collaborative album by Ye (formerly known as Kanye West) and Ty Dolla $ign. It rose from No. 2 to No. 1 for one week in March.
7. "We Can't Be Friends (Wait for Your Love)" by Ariana Grande
"We Can't Be Friends (Wait for Your Love)" was released as the second single from "Eternal Sunshine." It debuted at No. 1 in March, becoming Grande's seventh song to arrive in the chart's top position.
Grande is tied with Taylor Swift for the most No. 1 song debuts among women and the second-most ever, trailing only Drake.
8. "Lose Control" by Teddy Swims
"Lose Control" was originally released in June 2023 and debuted at No. 99 on the Hot 100.
The soul-rock ballad gradually gained traction and broke into the top five by the end of January.
In late March, Teddy Swims released two new versions of the song: a Tiësto remix and a radio edit. That boosted streaming numbers, which helped "Lose Control" finally reach No. 1 after a 32-week climb.
It also ignited an explosive rap feud between Kendrick Lamar, who's featured on the hit song, and Drake, whom Lamar alludes to in the lyrics.
10. "Too Sweet" by Hozier
"Too Sweet" was released as the first track and only single from Hozier's EP "Unheard," a small collection of songs that had been scrapped from his previous album.
"Too Sweet" debuted at No. 5 in April and topped the chart later that month, becoming the Irish rocker's first No. 1 song on the Hot 100. (Hozier's breakout hit, 2013's "Take Me to Church," peaked at No. 2.)
11. "Fortnight" by Taylor Swift featuring Post Malone
"Fortnight" was released as the opening track on Taylor Swift's 11th studio album, "The Tortured Poets Department," and promoted as the lead single.
When the song debuted at No. 1, it was accompanied by every other track from the album — 31 in total, plus "Cruel Summer," a straggler hit from 2019 — setting a record among women for the most songs charting on the Hot 100 simultaneously.
"Fortnight" remained atop the Hot 100 for a second consecutive week.
12. "Not Like Us" by Kendrick Lamar
"Not Like Us," a scathing diss track aimed at Drake, was released as a standalone single in May. It debuted at No. 1 on the Hot 100, giving Lamar a clear leg-up in their battle.
After the music video premiere in July, "Not Like Us" returned to No. 1 for a second nonconsecutive week.
13. "I Had Some Help" by Post Malone featuring Morgan Wallen
"I Had Some Help" was released as the lead single from Post Malone's sixth studio album, "F-1 Trillion."
The song debuted at No. 1 in May and remained atop the chart for five consecutive weeks. After a brief interruption by Sabrina Carpenter, it returned for one more week.
14. "Please Please Please" by Sabrina Carpenter
"Please Please Please" was released as the second single from Sabrina Carpenter's sixth studio album, "Short n' Sweet." It debuted at No. 2 in June but quickly rose to the top spot, becoming Carpenter's first No. 1 song.
While massively popular, the song's predecessor, "Espresso," never managed to rise past No. 3 on the Hot 100. It did, however, reign atop the Billboard Global 200 for three weeks (a worldwide tally, as opposed to the Hot 100's US-focused formula) and was certified 3x platinum by the RIAA as of September 6, 2024.
Both songs were joined by another of Carpenter's singles, "Taste," in the top 10 of the Hot 100 for eight weeks this year — the longest streak for three simultaneous top-10 hits in history among female artists.
15. "A Bar Song (Tipsy)" by Shaboozey
"A Bar Song (Tipsy)" was released as a single from Shaboozey's third studio album, "Where I've Been, Isn't Where I'm Going."
It became a country-pop crossover smash, topping both Hot Country Songs and the Hot 100 in July — the second song in history by a Black artist to do so, following Beyoncé with "Texas Hold 'Em."
"A Bar Song (Tipsy)" has continued to dominate the Hot 100, accumulating 19 nonconsecutive weeks atop the chart. It's the longest-leading solo hit in Hot 100 history and tied with "Old Town Road" for the all-time record.
16. "Love Somebody" by Morgan Wallen
"Love Somebody" managed to briefly interrupt Shaboozey's reign when it was released in October, debuting atop the Hot 100 before falling to No. 8 in its second week.
17. "Squabble Up" by Kendrick Lamar
"Squabble Up" was released as the second track on Kendrick Lamar's "GNX" and promoted as the album's lead single.
It debuted at No. 1 in the first week of December, accompanied by four other songs from "GNX" in the chart's top five.
18. "All I Want for Christmas Is You" by Mariah Carey
Mariah Carey's "All I Want for Christmas Is You" was originally released in 1994 and didn't reach No. 1 for 25 years.
The song finally topped the Hot 100 in 2019, and since then, it has returned to the peak position for multiple weeks every December.
In 2024, "All I Want for Christmas Is You" experienced another seasonal resurgence and spent two more weeks at No. 1, bringing the song's grand total to 16 weeks atop the chart.
Billboard used a clip from Ye's 2016 music video "Famous" to recap Taylor Swift's career.
The clip featured a nude wax figure of Swift lying in bed with Ye and other celebrities.
After backlash from fans, Billboard apologized for including it.
Over the past few months, Billboard has revealed its rankings for the best pop artists of the 21st century. On Wednesday, Billboard announced that the No. 2 spot belongs to Taylor Swift and published an Instagram video recapping her career.
The backlash from fans prompted Billboard to remove the clip from its video and apologize to Swift on Wednesday.
We are deeply sorry to Taylor Swift and all of our readers and viewers that in a video celebrating Swift's achievements, we included a clip that falsely depicted her. We have removed the clip from our video and sincerely regret the harm we caused with this error.
The inclusion of the clip, which critics have described as "revenge porn," prompted fierce criticism on social media. On X, Swifties started the hashtag #BillboardIsOverParty, a nod to #TaylorSwiftIsOverParty in 2016 (also connected to "Famous.")
'Famous' ignited Swift and Ye's ongoing feud
In 2016, Ye released "Famous," which featured the lyric, "I feel like me and Taylor might still have sex / Why? I made that bitch famous." The lyric referenced the 2009 MTV Video Music Awards when Ye stormed the stage and said Beyoncé should have won the Best Female Video award instead of Swift. The "Famous" music video included the naked figure of Swift.
After Swift disputed Ye's claim that she approved the lyric, Kardashian (at the time married to Ye) posted short clips of a phone call between Swift and Ye, showing Swift approving of the line "I feel like Taylor Swift might owe me sex."
Swift was called a snake on social media, and the incident partly inspired her 2017 album, "Reputation."
The feud was reignited a few times: first in 2020 when a longer clip of the phone call revealed Swift being opposed to Ye using the word "bitch." The next time was in 2024 when Swift released several tracks about Ye and Kardashian in "The Tortured Poets Department."
Swifties united with other fans
Many Swifties were angered by Billboard using the clip. X user @ryoqko referred to the move as "Just nasty, disrespectful and unprofessional."
Fans of other top artists, such as Ariana Grande, Britney Spears, and Nicki Minaj, also tweeted at and about Billboard.
The office — and the role it plays in companies — is at the center of workforce change.
Neil Murray, a Workforce Innovation board member, discussed workspace purpose, leadership, and AI.
This article is part of "Workforce Innovation," a series exploring the forces shaping enterprise transformation.
Commercial real estate has experienced a tumultuous few years, with pandemic-related office vacancies and high interest rates. The sector is also at the epicenter of significant changes to the global workforce.
"It is the most incredible time to work in this industry," said Neil Murray, the CEO of Work Dynamics at JLL. "We are at the center of some really important strategic conversations about the very nature of work."
Work Dynamics is a division of the global real-estate corporation that collaborates with corporate clients on technology, employee experience, and design strategies. Murray says its goals are to help client companies attract and retain employees and foster productivity.
In its annual global Future of Work survey, which involved 2,300 corporate real-estate and business decision-makers, some 64% of respondents said they expected to increase their head counts by 2030.
JLL's third-quarter earnings beat estimates — it reported revenue of $5.87 billion, an increase of 15% from the same period in 2023.
Murray talked about companies mulling the purpose of the office, how leaders can incentivize employees to willingly go into their workplaces, and how to harness AI for concrete breakthroughs.
The following has been edited for length and clarity.
How have the priorities of your clients changed in the aftermath of the COVID-19 pandemic and the changes that brought to office life?
What we do for a living changed dramatically through the pandemic. Previously, corporate real estate may have been seen as a sort of factor of production. We weren't intentional about why we had space and where we had it, what we wanted that space to do, and its function. Is it a cost line, or is it an investment?
Suddenly every chief executive in the world had a view on real estate. It brought much more intentionality about its function within the organization and its ability to contribute to broader organizational goals.
Our business now is about helping our clients navigate that complex situation where they're planning to grow their workforce over a number of years, balancing what that might look like in the macro environment we're living in. It's a very complex environment for leaders to think through.
What's the state of return-to-office you're seeing among your clients?
There's a fairly even split between companies that are embracing some sort of hybrid policy and those that want their people back full time.
In our Future of Work survey, we found that 85% of organizations had a policy of at least three days of office attendance per week, and 43% expected the number of days in the office to increase by 2030.
It's still very much an evolving scenario. The metrics of productivity that we've relied upon to make database decisions don't always capture the challenges that businesses are facing. The time people spend doing emails or logged in doesn't necessarily translate to productivity.
One client, for example, has found that while their productivity metrics looked just fine, the number of patents had fallen off a cliff from prepandemic levels.
That led to this notion that what we're missing is, as the phrase goes, people painting on the same canvas at the same time.
Now we've seen some high-profile companies coming out, wanting more time spent in the office, saying there's something lost around culture and the collective sort of personality and purpose of an organization because of remote working. Companies are finding it really difficult to balance that.
What aspects of the workplace are most effective for enticing workers to return to the office?
The overwhelming evidence is that it's not a single amenity but it's other people — and, in particular, leaders. Companies that are intentional about their leaders being present have seen the greatest results in terms of people coming back.
What people crave is proximity to leadership for personal development. So without getting leaders back into the office, you can add whatever amenities you want and you'll still have significant challenges.
Clients that enacted three-days-a-week mandates but didn't focus on leadership presence have exactly the same attendance as those who didn't have three-day mandates.
Could that be attributed to people just wanting to be visible when the boss is around?
I wouldn't purport to understand entirely the psychology of humans, but I do believe that our research and my own experience is that people enjoy other people. The most important amenity in any workplace is that notion of community and other folks to chat to.
The notion of apprenticeship in all aspects of what we do is very real. The ability to learn from others, to absorb how things are done or navigate the complexities of an organization, is really difficult to do among 30-minute slots. You don't get to sort of naturally observe through osmosis what's happening in the world around you.
You mentioned in one of our roundtables that companies need to focus on consistent, breakthrough innovation across the organization as opposed to incremental innovation from a centralized department or team. Why is that important, and how can leaders work toward that goal?
When you centralize innovation, you can get stuck in the paradigm of trying to incrementally improve a particular way of working. But the technology breakthroughs mean that it's fundamentally shifting how we do business.
In my business alone, the rapid adoption of AI tools in daily business use has surprised us all. We are an organization with 250 years of data on everything from how buildings are occupied and used to what they cost to run to their utilities to their capital values.
The tools available to us now to cut and splice and curate and make connections in that data, which we were never able to make before at scale, are driving us to think about the business in completely different ways.
Breakthrough innovation comes about when you use a large language model to interpret multiple data sets and then you start to ask the second, third, and fourth questions, going deeper and deeper into a particular topic. You find things that you could not have possibly seen or connected otherwise.