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Apple's busy 2024 included AI, new iPhones, antitrust issues, and a tough time in China

Apple CEO Tim Cook holding up a thumbs up
Β Tim Cook led Apple through a year of highs and lows in 2024.

Chris Jackson/Getty Images

  • Apple launched new products in 2024, including the Vision Pro and AI-powered iPhone 16.
  • It faced challenges in China with iPhone sales and antitrust issues in the US and Europe.
  • Apple also introduced Apple Intelligence at WWDC, marking its entry into the GenAI market.

It's been an eventful year for Apple.

The tech giant launched a brand new hardware product, made its official entrance into generative artificial intelligence, and added a new iPhone generation β€” all in the span of 12 months.

It's also faced questions about CEO succession, challenges in one of its largest markets, and criticism about being behind in the AI arms race compared to some of the industry's fiercest players. Meantime, it's been under antitrust scrutiny from both US and EU authorities.

"2024 has been a year of notable highs and lows for Apple as it expanded into mixed reality and AI while navigating shifting consumer preferences and market dynamics," Jacob Bourne, tech analyst at Business Insider's sister company EMARKETER, said.

Apple got off to a rocky start this year. Its stock got two analyst downgrades in early January, with bankers citing worries about poor iPhone sales in China. Still, it celebrated wins in the services department of its business and partnered with OpenAI to bring ChatGPT to new iPhones. It explored new territory with the Apple Vision Pro and upgraded company staples, including iPads and AirPods.

Here's a look back at Apple's 2024.

There was trouble in China

Tim Cook, chief executive officer of Apple Inc., speaks during the China Development Forum 2024 at the Diaoyutai State Guesthouse on March 24, 2024 in Beijing, China.
Apple CEO Tim Cook speaks at a conference in Beijing, China in March 2024.

Fu Tian/China News Service/VCG via Getty Images

Apple started 2024 with struggles in its important Greater China region β€” a trend that continued. Analysts called sales of the iPhone 15 in China "lackluster" as competitors like Huawei and Xiaomi stepped up their competition in the local smartphone market.

It showed throughout Apple's earnings in 2024. Although the company beat revenue estimates in its fiscal fourth-quarter, sales in China missed and dropped year over year.

Still, Apple CEO Tim Cook said there are "positive signs" in the region during the fiscal Q4 earnings call on October 31. Cook took frequent trips to China this year β€” at least three times, as of November β€” amid fears that Donald Trump's potential tariffs will affect the country that makes a majority of Apple's iPhones, AirPods, Macs, and iPads.

"China's just been a disappointment in '24, full stop," Gene Munster, managing partner at Deepwater Asset Management, said.

Apple launched the Vision Pro in February

Man tries on Apple Vision Pro at an Apple Store
Apple Vision Pro was met with weak demand, analysts previously told BI.

Anadolu/Getty Images

Apple launched its first headset, the Vision Pro, in February. The mixed reality device retails for $3,500, making it one of Apple's priciest products to date.

The headset was met with mixed reactions. Its uses are limited, and it was unclear if the tech was for gamers or professionals. Months after it released, Cook told The Wall Street Journal that the Vision Pro is for "people who want to have tomorrow's technology today."

"At $3,500, it's not a mass-market product," Cook said. "Right now, it's an early-adopter product."

Apple is reportedly slowing down its Vision Pro production and is instead eyeing a more affordable version of the headset.

It was hit with a DOJ lawsuit in March

The US Department of Justice accused Apple of maintaining an illegal monopoly on the smartphone market in an antitrust lawsuit. The DOJ alleged the iPhone maker was involved in "delaying, degrading, or outright blocking" rival technology. Apple denied the allegations.

The suit said the company "repeatedly responded" to competitive threats by "making it harder or more expensive for its users and developers to leave than by making it more attractive for them to stay."

Apple asked a federal judge to dismiss the lawsuit in August, saying the government's argument includes speculation. US District Court Judge Julien Xavier Neals will have to decide whether or not the case will go to trial.

Neals' decision could come as early as January, Bloomberg reported.

Meanwhile, in Europe, Apple was fined about $2 billion related to its App Store and was subject to other competition concerns in the region.

Apple rolled out new iPads

The 2024 iPad Air and 2024 iPad Pro against a light blue gradient background.
iPads performed well for Apple in 2024.

Apple; Business Insider

As OpenAI, Google, and others announced updates and demonstrated the power of their new AI assistants, Apple introduced new iPads in May.

The latest iPad Pro models are the first to have OLED display; Cook and Co. unveiled them at Apple's "Let Loose" event. Cook said it was "the biggest day for iPad since its introduction."

Although the launch came as Apple watchers waited for a bigger AI announcement, iPads performed well for Apple in Q3.

Apple Intelligence was finally introduced at WWDC

Apple WWDC 2024
Apple Intelligence launched in October.

Apple

The world was introduced to Apple Intelligence at the annual Worldwide Developers Conference in June.

Apple's official debut into the AI wars, which have escalated since OpenAI launched ChatGPT in 2022, was the "biggest story" of the year, William Kerwin, a technology analyst at Morningstar, said.

The hype around Apple Intelligence was instant. Dan Ives, global head of technology research at Wedbush Securities, said it would usher in a "golden upgrade cycle" for iPhones. Apple said it'd be a big part of the iOS 18 software update too, though Apple Intelligence is only available on iPhone 15 Pro models or later.

The company made some lofty promises at WWDC, and plans to deliver on them after the initial rollout in October and through 2025, although not all the features touted have launched yet. So far, US iPhone users have gotten access to "Writing Tools," AI-generated emojis, and ChatGPT through Siri. The company had been criticized for its late entry to the AI scene.

"They caught up by partnering and by adding AI to something only Apple can do," Munster said.

Meanwhile, the company is reportedly exploring ways it can bring Apple Intelligence to Chinese iPhone owners. Apple will have to partner with a local company if it wants to deliver AI to its most important international market.

The first AI iPhone launched

Finishes for the new iPhone 16 Pro.
Finishes for the new iPhone 16 Pro.

Apple

Apple announced its first iPhone "built from the ground up to deliver Apple Intelligence" at its "Glowtime" event in September.

The company faced slowing iPhone sales in the quarters leading up to the launch; the new AI-enabled iPhone 16 was expected by some to be the boost it needed. It released without Apple Intelligence, though that was made available through a later iOS update. It did come with a new camera control button and some software updates.

The phones start at $999 for the iPhone 16 Pro and $1,199 for the Pro Max model. Although a golden upgrade cycle hasn't happened yet, analysts still have high expectations for the next year of iPhones.

"We believe iPhone 16 has kicked off a multi-year supercycle for Apple as the AI Revolution comes to the consumer," Ives said in an analyst note.

It scrapped some projects along the way

Among the new launches in 2024, Apple also axed some ideas that were said to be in the pipeline.

Bloomberg reported in December that Apple would no longer work on building a subscription service for iPhones. The team working to make iPhone ownership possible through monthly fees and annual upgrades was reassigned to other projects, according to the article.

The tech giant also shut down its buy now, pay later service, Apple Pay Later, in June, instead partnering with Klarna to bring its offering to Apple Pay, The Verge reported.

In April, Apple filed documents outlining that it planned to cut more than 600 employees working on projects related to screens and its electric car. Before that, the company reportedly told 2,000 employees that it would wind down its multi-year efforts to make an electric car.

Still, canceling the Apple Car to reassign talent to its Apple Intelligence efforts was part of a "one-two combo" that helped the company catch up in AI, Munster said.

Read the original article on Business Insider

Apple is working on an AI-powered Siri overhaul by 2026. Here's what we know about the full Apple Intelligence timeline.

iPhone 16 taking a photo of an iPhone display
With the iOS 18.1 update, the iPhone 16 Pro has access to Apple Intelligence.

NurPhoto/NurPhoto via Getty Images

  • Apple Intelligence for iPhone 15 Pro and later was released in September.
  • However, some AI features, like "LLM Siri," reportedly won't be available until 2026.
  • The first update included a new Siri interface, enhanced Messages, and Mail app improvements.

Much of the chatter about the newest iPhone 16 models has been about how they can support Apple Intelligence.

There are also still a lot of questions about when, exactly, all the cool new AI features will be fully available.

Apple has touted the iPhone 16 as a phone "built from the ground up" for artificial intelligence. It hit the market in September, and Apple Intelligence began rolling out later that month as part of the iOS 18.1 software update.

The first AI drop included several new features available on the iPhone 15 Pro or later, but some of the tools highlighted at June's Worldwide Developer Conference won't come to iOS until 2025 or later.

Although the first AI rollout as part of the iOS 18.1 software update included some tweaks to virtual assistant Siri, Apple is still working to infuse improved large language models into the voice assistant by 2026, Bloomberg reported. The goal is to make Siri even more conversational to rival competitors in the AI arms race.

This "LLM Siri" would compete with AI offerings made by companies like OpenAI and Google. It is expected to be announced in 2025 and released as part of iOS 19 the year after.

Apple has yet to provide a clear-cut calendar for the full Apple Intelligence rollout, but it provided some more details on the timeline when it announced iOS 18.1.

Here's an estimated timeline for the US English Apple Intelligence release based on what experts on Apple and the company have said since WWDC.

October is the initial Apple Intelligence beta test.

When iOS 18.1 came out in September, it included the option for those with eligible iPhones to enable Apple Intelligence.

Here are some of the features that came in the first drop.

  • Updates to the Messages app, including more extensive reply suggestions
  • A new section of the Mail app that categorizes high-priority messages.
  • The Reduce Interruptions Focus mode β€” similar to Do Not Disturb, but your phone will allow alerts from messages it deems urgent.
  • Email and text summaries in notifications.
  • Writing Tools, which will help with summarizing, proofreading, and editing bodies of text.
  • A new Siri animation and interface that will make the perimeter of a device's screen glow, along with a "Type to Siri" feature.

There's more to come in December.

Apple said more colorful features are coming next month.

  • Visual intelligence, which Apple said will "help users learn about objects and places instantly" using their camera.
  • Writing tools will get an upgrade, allowing it to apply more specific changes to text.
  • OpenAI's ChatGPT will also be integrated into eligible iPhones.

The new Siri and more languages are coming in 2025 and beyond.

Apple has been promoting a "more personal Siri" in its marketing, but Bloomberg correspondent Mark Gurman reported that it won't come out for a while.

In one clip from Apple, actor Bella Ramsey asks Siri to recall the name of a man they met months prior. The revamped Siri assistant instantly reminds Ramsey of the man's name, which is impressive, but the feature won't be available on iPhone 15s or iPhone 16s until 2025 or later.

It's unclear if this will come as part of the overhauled version of Siri expected in 2026 or in earlier updates.

According to the company, Apple Intelligence will first be available in American English and will "quickly expand" to other English-speaking countries, including Canada, New Zealand, South Africa, Australia, and the UK in December.

Apple said more languages are coming in April. So far, they include Indian English, Singaporean English, Chinese, Japanese, French, German, Italian, Korean, Portuguese, Spanish, Vietnamese, and more.

An earlier version of this story was published September 22.

Read the original article on Business Insider

I got an in-store Apple Intelligence demo. Here are some useful features I hadn't spotted.

composite image of an iPhone and an Apple Store exterior
Apple offers in-person Apple Intelligence tutorials at its stores.

Jordan Hart/BI; Getty Images

  • I visited an Apple store to get a rundown of all that Apple Intelligence is offering.
  • Math Notes, available on iOS 18, solves complex equations using AI in the Calculator app.
  • Safari's 'hide' tool removes distractions from webpages, enhancing online shopping experiences.

I've been covering Apple's AI rollout since it was first announced at the Worldwide Developers Conference in June, and I'm still learning about all it has to offer.

I visited an Apple store on Thursday morning for an Apple Intelligence tutorial. It was mostly a recap of the features I've tried already, but two tools were surprisingly useful.

The demo was quick, less than 15 minutes, and I was helped by two store employees who said they usually show shoppers features based on which apps they frequently use. For me, that meant a recap of the "clean up" tool in the Photos app, but I got new details on Math Notes and a "hide" feature on Safari.

Apple launched its AI software in beta with the iOS 18.1 update in October β€” the first of a rollout happening over the next several months. Although flashier features, like the Image Playground and Genmojis, aren't included yet, many new AI-powered tools exist on iPhone 15 Pro models or later.

When I played with Apple Intelligence on my own, I was impressed, but I couldn't fully explore it since my iPhone 14 Pro Max isn't compatible with the software. If you've recently upgraded to an iPhone 15 Pro or later, an AI walkthrough might be beneficial.

Here's what you might've missed if you haven't gotten a tutorial.

I thought Math Notes would come out later

Math Notes on iPhone
Math Notes is a feature that solves complex math equations.

Jordan Hart/BI

I was impressed by Math Notes when Apple first demonstrated it at WWDC, but it was unclear which phase of Apple Intelligence it would be included in.

The AI-powered math helper was rolled out with iOS 18 in September, before the official Apple Intelligence launch. Unlike other AI tools, Math Notes is available on any iPhone compatible with iOS 18.

In the Calculator app, you can type complex math equations, and your phone will use AI to solve them. On iPads, you can use a pencil to write out the problems. I can't help but wonder where this was when I was in high school.

I could see myself using "hide" on Safari a lot

Composite image of the "hide" tool on iPhone 16
The hide tool would be useful to eliminate distracting ads or elements of a webpage.

Jordan Hart/BI

Although I've read about and reported on Apple Intelligence's uses in the Safari app, I didn't have the chance to see how they could be applied to my daily life.

One store employee demonstrated how the "hide" tool removes distracting elements from a webpage. He used the shopping site Temu as an example. When he clicked the hide button and selected which parts he didn't want to see β€” mostly ads β€” the page transformed to become an efficient showing of items to shop from.

This tool would definitely come in handy for an online shopper like myself who wants to get straight to the goods.

There's also the Tips app

If you can't make it to an Apple store for a rundown, there's always the Tips app with a section on Apple Intelligence. It provides some guidance on how to use the AI available on iOS 18.1 so far.

I went through it while first exploring Apple Intelligence, but the hands-on demo in a store gave me some more details.

Apple has said that there's more to come in December with the release of iOS 18.2, and there's more Apple Intelligence on the horizon in 2025.

Read the original article on Business Insider
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