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Retail chain WHSmith brings first airport ad network into the specialty retail media race

For those still counting, there’s another retail media network to add to the list. Alongside real estate, airlines and banking, airport shops have joined the race.

WHSmith, a retail chain that operates hundreds of stores in airports across the U.S., is set to launch a retail media side-business combining in-store out-of-home and digital out-of-home media inventory and audience data for use in off-site campaigns.

Stuart Michell, chief commercial officer at WHSmith North America, said the network’s appeal rested on the huge numbers of people who routinely trudge through American airports — some 2.3 million a day, according to a 2023 Transportation Security Administration (TSA) estimate.

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Future of TV Briefing: Streaming advertisers seek a balance between ad product innovations and ad load protections

This week’s Future of TV Briefing looks at why advertisers are keeping an eye on streaming services’ ad product developments and ad loads.

  • ‘Have you tried to watch streaming?’
  • Streaming watch time hits new highs
  • Meta’s & YouTube’s TikTok creator charm offensives, Bluesky’s & X’s video updates and more

‘Have you tried to watch streaming?’

As covered last week, Netflix didn’t exactly break new ground in its meetings with ad buyers during the Consumer Electronics Show earlier this month. But it did strike a nerve. 

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Amazon’s DSP ambition: Becoming the primary DSP for advertisers

More advertisers are turning to Amazon’s ad tech as their mainstay for programmatic buying — not just for Amazon’s own media properties, but increasingly for ads across the wider web too.

The reason, according to vp of Amazon Ads Kelly MacLean, is simple: “They’re now using Amazon DSP as their primary DSP.”

While there’s no hard data to back up this claim, it aligns with a growing body of anecdotal evidence over the past year. Once seen as an instrument for pushing product listings, Amazon’s DSP has evolved into a versatile ad buying platform, vying for market share against heavyweights like Google’s DV360 and The Trade Desk.

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As Trump returns to the White House, media buyers clamp down on brand safety

On Inauguration Day, President Donald Trump signed a flurry of executive orders, including one aimed at the dismantling of government diversity, equity and inclusion initiatives. The move signals yet another step in the DE&I about-face and speaks to the shifting cultural landscape that marketers and advertisers are reckoning with now.

In response, media buyers said they’re on high alert, prioritizing brand safety and clamping down on media buying practices to more frequently review ad placements. In what’s expected to be a volatile news cycle, media buyers said they’re more regularly reviewing inclusion lists, websites and domains deemed brand safe and acceptable for serving ads.

“The prevailing mood and direction, at least in my experience, has just been to stay really tight around the election we just had,” said one agency executive who asked to remain anonymous. “It’s just been really rigorous, making sure nothing un-brand suitable comes through.”

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GroupM’s leadership reorg gets an assist from a McKinsey exec

Whether on a large scale or small — in this case, medium sized — consolidation continues apace in the media agency world, following tectonic changes at the end of last year.

GroupM continued to centralize its operations at a global corporate level, with global CEOs of the brands taking on company-wide roles — at least those who haven’t already left the company. 

Although one internal executive insists it’s not the beginning of the end of the individual brand names within GroupM — Mindshare, Wavemaker and EssenceMediacom — the moves indicate a simplification that more easily enables client-centric mini-shops to get crafted where needed, sometimes across agency brands. GroupM declined to comment on the record.

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How personalization and privacy are shaping how brands and retailers connect with consumers

Gabriela Cendrzak, content writer, Zeropark, a Commerce Media Tech company

In 2025, brands and retailers face a pivotal moment: the end of the generic ads and one-size-fits-all strategies era. Today’s consumers demand personalized, meaningful experiences that meet their needs and respect privacy.

The brands thriving in this landscape will be those balancing creativity, technology and strategy to craft resonating campaigns. 

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Verizon revamps sports strategy, works with Paige Bueckers and NIL athletes

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Over the last year, marketers have been shelling out dollars to show up in sports, the supposed last bastion of monocultural moments and opportunity to get ads in front of a massive audience. There’s been an uptick of interest in unconventional sports like pickleball, and women’s sports. Streaming platforms like Netflix bet big on live sports in hopes to bring in more money from advertisers. Finally, since the National Collegiate Athletic Association (NCAA) approved its name, image and likeness (NIL) policy back in 2021, the lines between influencers and athletes is becoming more blurred.

That said, it’s getting more difficult for brands to stand out from one another as more advertisers flock to the space. That’s true even for a brand as big as Verizon, according to Nick Kelly, Verizon’s vp of partnerships. “We have to find something that we can own,” Kelly told Digiday. 

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Agencies have mixed feelings about using AI tools for product placements and influencer marketing

By now, spotting influencers in major ads and at events is all but mainstream — but what if artificial intelligence allowed influencers to tap into old-school product placement without actually having to shoot in person with brands?

Imagine seeing more seamless product placements across movies and TV shows that are more story-driven and adaptable to various pieces of content, where brands get virtually inserted onto products, backgrounds or signage in post-production. New AI-backed virtual product placement tools, including Mirriad, Ryff and Inshorts, can add fried chicken to a “Stranger Things” scene or edit in cans of paint to Lizzo’s music videos without the talent or creators actually featuring those products in the filming. Brands from Hallmark to Univision have been testing this product placement method since 2020.

With these platforms, brands can make product placements far more natural-looking and scalable now — and the hope is this technology can bridge the gap in the world of product placement and simultaneously boost influencer content across channels. For example, Mirriad included its virtual product placement in 2024 TV Upfronts, and BENlabs worked with Cheetos to integrate its ghost pepper chips into “Ghostbusters: Frozen Empire” last year. South Korean ad company Inshorts last year also applied its AI digital product placement to drama “Maestra.”

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What marketers need to know about Zepeto, the Korean metaverse platform

As virtual-world platforms such as Roblox and Fortnite attract the lion’s share of both users and advertising dollars, the Korean-owned app Zepeto has quietly staked its own claim to a corner of the metaverse.

The metaverse might be a few hype cycles past — but gaming platforms have continued to expand the capabilities of their immersive, three-dimensional worlds, with the “big three” of Roblox, Fortnite and Minecraft dominating much of the conversation. 

Nipping at the heels of the major players is the Seoul-based Zepeto. The app, which describes itself as an “immersive avatar-based social universe,” has a total user base of over 400 million registered accounts and a monthly active user count of 20 million. Last week, Zepeto partnered with Walmart to launch the platform’s first-ever e-commerce experience for physical goods. 

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Digiday+ Research: Publishers’ feelings about the media industry are shaky, but they’re still optimistic for 2025

Publishers had mixed feelings about how 2024 shook out for their companies and the media industry as a whole, and it looks like those feelings are going to continue on into 2025. In other words, publishers are optimistic about this year in some important ways, but there are also some things they don’t feel great about.

This is according to a Digiday+ Research survey conducted in the fourth quarter of 2024 among more than 50 publisher professionals.

Digiday’s survey found that it’s a mixed bag for publishers when it comes to optimism for 2025 — they’re optimistic for their individual companies but not optimistic about the industry as a whole (similar to our findings about publishers’ feelings on whether 2024 was a successful year).

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Marketing Briefing: As corporate America fosters a closer relationship with Trump, marketing will remain neutral

President Trump’s second term will be different from his first. It seems his relationships with the media, tech and marketing industries already show as much.

Ahead of yesterday’s inauguration, those in the media and tech sectors seemed to signal to President Trump that they were ready and willing to work with him, taking a different tone from 2017 to have a closer relationship with the incoming president. Leaders at various companies congratulated Trump after he won the election, made statements about being ready to work with him and put policies in place that seem to benefit him going forward. Some industry executives even attended yesterday’s inauguration.

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How ad buyers and sellers are placing their bets in 2025

Las Vegas is kind of an ideal backdrop to survey marketing and media executives about the state of the ad market. Advertising is ultimately gambling after all.

During this year’s Consumer Electronics Show in Sin City, executives from brands, agencies and media companies, including Havas, Mastercard, NBCUniversal and Stagwell, revealed where they are placing their chips in 2025 — as well as the bets they would expect to fold this year.

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Here are the winners and losers of TikTok’s U.S. shutdown drama

Jan. 20 has arrived, and Congress’ ultimatum for ByteDance to sell TikTok or face a U.S. ban has come and gone without resolution. Neither a sale or a ban came to fruition. Instead, TikTok lives on, thanks to President-elect Donald Trump’s pledge to stall the federal crackdown on the app with an executive order. 

He made the announcement just hours after major app stores had yanked the app, and TikTok went dark for U.S. users as a federal law kicked in on Sunday. In a post on X, the short-form video app assured users it was in “agreement with our service providers, TikTok is in the process of restoring service.”

What was supposed to be a decisive chapter in this long-running saga has, true to form, delivered more confusion than clarity. Questions linger, answers remain scarce.

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Here’s a guide for what marketers can do now with the back-and-forth of TikTok

The sun rose on Jan. 20, and despite U.S. Congress’ ultimatum for ByeDance to sell TikTok or face a U.S. ban, TikTok is still alive and kicking. A last-minute lifeline from President-elect Donald Trump has left its fate dangling, not decided. 

What’s next? A labyrinth of political wrangling that leaves skeptics wondering if TikTok’s future in one of its largest markets is any less murky than it was six years ago when the first doubts were cast.

But for marketers, this limbo doesn’t mean their prep work was for nothing. While the immediate storm may have passed, the effort was far from wasted — it’s just on pause. If anything, the real takeaway here is to embrace uncertainty: preparation isn’t optional, it’s essential. Plan for the worst-case scenario, but an eye out for the best.

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CMOs prepare for a Trump presidency in 2025 — which will be a different kind of CMO from his first term

There was a time, not too long ago, when CMOs started to sound a lot more political. They made statements about brand purpose. They pulled funding from fake news. They held advertiser boycottsmore than once. They were operating, it seemed during Donald Trump’s first presidency, from a position of power in which what they said and how they spent their ad dollars could help shape the cultural climate.

This may not be the case Trump’s second time around. The cultural landscape has shifted. Marketers have watched major brands — not just Bud Light, but McDonald’s, Planet Fitness and others — grapple with boycotts of their own. They’ve seen the likes of Harley Davidson and John Deere about-face on diversity, equity and inclusion initiatives amid pressure from activist investor Robby Starbuck. They’ve dealt with legal action questioning brand safety and pushing back against their ability to boycott a platform. They’ve seen GARM shuttered. And they’re currently in wait-and-see mode with Meta to understand how its position on censorship will affect them.

The CMO during a Trump presidency in 2025 won’t be the same as in 2017. It’s unlikely that CMOs will be seen making statements about marketing as a force for good or announcing they’re pulling funding from a platform or making any moves that could be seen as overtly political. (Though, arguably, not doing so could also be considered its own political move.) This time around, while of course it will vary from one CMO to another, it seems that CMOs in general will focus on getting back to the basics of marketing and focus intently on their own customers rather than making any big statements.

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AI Briefing: Copyright battles bring Meta and OpenAI datasets under the microscope

Last week saw not one but two high-profile AI legal battles under the spotlight, with updates in separate copyright cases against Meta and OpenAI.

Court documents unsealed in an AI copyright case against Meta raised new questions about the use of e-books from a book piracy site Library Genesis (LibGen). They also raise new questions about how much CEO Mark Zuckerberg and other Meta execs knew about Meta teams’ use of pirated content to help train its Llama models. 

Court documents allege Meta employees sought to remove copyright information — including headers and other identifiers — from various materials. One filing shows an internal Meta document with a suggestion to remove lines containing words like “ISBN,” “copyright,” and “all rights reserved.” Another filing includes messages between employees talking about the desire to compete with other AI rivals, including beat OpenAI’s GPT-4 while also describing French rival Mistral as “peanuts.”

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Media Buying Briefing: Handicapping the 2025 national ad marketplace, from an investment POV

They say the only constant is change, and that couldn’t be more true of the 2025 national advertising marketplace, as the U.S. experiences a new administration that seems both familiar and uncertain, and as major platforms’ and publishers’ futures adopt new stances or hang in the balance. 

Meantime, a mini-version of musical chairs has beset the national investment teams at a handful of holding companies — the latest change at GroupM, where Matt Sweeney is leaving his post as U.S. chief investment officer. GroupM didn’t respond to requests for information about Sweeney’s replacement. 

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Here’s who stands to benefit from – or lose to – Amazon’s new retail media offering

Over three decades of expansion, Amazon has displaced countless smaller businesses in the sectors it targeted, from bookshops to main street retailers. 

In its latest retail initiative, however, the tech titan wants to be a big brother to smaller businesses that want their cut of the retail media gold rush – lowering the barrier to entry for companies previously priced out of $54.85 billion spent on retail media last year, according to eMarketer stats.

Through the Amazon Retail Ad Service the company is offering to provide (at a cost) its retail media ad tech stack to retail brands that lack the scale or resources to build out their own systems. 

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As TikTok teeters, YouTube, Meta, Snapchat and more race to claim its ad dollars with incentives, discounts

With TikTok’s fate in the U.S. dangling between the Supreme Court and President-elect Donald Trump, competitors are moving in to try and claim its ad dollars.

Snapchat, for example, isn’t holding back. In recent pitches to marketers, the app’s ad sales team has highlighted the notable audience overlap between Snapchat and TikTok in the U.S., both on a daily and monthly basis, according to two slides shared with Digiday.

The first slide shows Snapchat’s claim that 60% of U.S. users over the age of 18 also use TikTok daily, while the second slide highlights that 77% of Snapchat’s U.S. users aged 18 or over use TikTok monthly. Both slides strongly indicate that anyone seeking a possible replacement could at least find a majority of their TikTok users over on Snapchat.

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Discord’s advertising push continues: A Q&A with new Discord CBO Jules Shumaker

As Discord’s budding romance with brands and advertisers continues, the platform has hired its first-ever chief business officer to scale up its sales and partnership business.

Jules Shumaker, Discord’s new CBO, comes to the company with over two decades of gaming advertising experience. Most recently, she served as CRO of Unity between 2021 and 2024; prior to Unity, she worked as a vp of advertising for the game publisher Zynga. Her first day as Discord’s CBO was Jan. 6.

Shumaker’s entrance comes at an opportune time for Discord. Having established itself as the gaming community’s dominant text and voice chat platform, the company hired a team of experienced platform and gaming executives to launch its first ad product, Play Quests, in March 2024. In October of last year, Discord launched its second ad product, Video Quests. Both are rewarded ad formats — ads that give users an in-app reward in exchange for their engagement and attention — that prompt Discord users to play a certain game or engage in other activities to receive on-platform digital prizes such as profile-picture overlays.

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