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AI in 2025: Five trends for marketing, media, enterprise and e-commerce

After another year of rapid AI development and experimentation, tech and marketing experts think 2025 could help move adoption beyond the testing phase.

The factors in play come from multiple fronts. Tech companies are expanding access to AI content creation, agencies are working on ways to improve workflows for various tools, and enterprise-focused companies are looking for more ways to drive better performance with specific applications. Meanwhile, tech companies are rushing to deploy new ways for companies and consumers to use AI agents.

While there are plenty of topics to follow in the coming year, here are five things industry experts think will happen with AI in 2025 — not to mention all the news from Las Vegas this week during CES. (Read more in our 2024 AI news timeline and how platforms are evolving with AI content and ads.)

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Media agencies face the uncertainty of a Trump 2.0 presidency and the rise of agentic AI in 2025

No one doubts that 2025 is going to be a fasten-your-seatbelt kind of year.

A new (but also not-so-new) president known to shake up norms, an expected deregulatory environment, but one that generally discourages pro-social initiatives and generative AI adapting and getting more powerful with each new iteration — the latest buzzword being “agentic” AI. 

So what’s in store for the media agency world? A lot, it would seem. For one, the mid-December news that Omnicom moved to acquire Interpublic Group has observers and analysts thinking it’s bound to set off a wave of acquisition and consolidation among the other agency holding companies — at least most of them. Scenarios usually involve WPP, which has been the largest global holdco, or Havas, which has just spun out from parent Vivendi, making it a much easier acquisition target now. 

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Here are the cases for and against AI agents

Ads that target AI agents rather than humans might sound like something ripped from the pages of sci-fi, but it’s a concept that’s gaining traction among marketers thanks to recent musings by Perplexity CEO Aravind Srinivas. On the “Marketing Against The Grain” podcast, he painted a picture of a future where  “user never sees an ad. Unlike Google, the different merchants are not competing for users’ attention. They’re competing for the AI agents’ attention”.

Naturally, Srinivas’ comments have unleashed a torrent of hot takes. Somewhere in the swirl of opinions, a few recurring arguments emerge — both for and against this seemingly far-fetched, yet not entirely implausible, vision.

Cases for ads served to AI agents

It provides a cleaner user experience
People are over the endless deluge of ads — especially the ones that miss the mark entirety. But if AI agents became the new target for advertisers, the constant stream of ads could disappear from view altogether. The result? A cleaner, ad-free user experience, letting consumers enjoy the web and their platforms without the usual interruptions.

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CES Briefing: Agency compensation models in the AI era, a speedrun of the CES show floor & Disney’s tech showcase

This edition of Digiday’s daily CES Briefing examines how brands and agencies are seeing a need to change payment structures to account for AI tools handling some agency work, what marketing and media execs may have missed on the CES show floor and how Disney’s tech showcase reflects real-time bidding finally being fast enough for live sports.

Agency compensation models in the AI era

A change to how clients pay agencies seems inevitable in the AI era. How the agency compensation model should change, though, is anyone’s guess. But it has very much been a topic of discussion during CES this week.

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Marketers question TikTok ban refunds ahead of Supreme Court debate

TikTok’s ultimatum — shutdown in the U.S. or get a lifeline from the Supreme Court — is the latest plot twist in a whirlwind month that’s left markets in a tailspin. With the app’s future hanging by a thread, marketers are navigating murky waters, scrambling to make sense of what it all means for their plans.

Late last month, Chris (not his real name) fired off an email to his TikTok rep. As the go-to guy for managing client ad spend at his agency, he needed clarity ahead of a critical moment for the app, the looming federal deadline that could force ByteDance to sell TikTok — or face a U.S. ban. The response he got wasn’t just telling, it was practically a confession. TikTok reps were offering make-goods to advertisers locking in ad inventory through the end of the second quarter.

For the first time since whispers of a ban began six years ago, TikTok seemed to be bracing for the possibility that its American swan song might not be far off.

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Why creators’ pushback against Honey is about more than skimmed affiliate revenue

Over the past two weeks, a growing cohort of digital creators has spoken out against the Honey browser extension for swapping creators’ affiliate marketing links with its own. Beyond their stolen affiliate revenue, however, creators are criticizing — and suing — Honey because they believe it has hurt their ability to sign future brand partnerships.

The controversy kicked off on Dec. 21, 2024, when the YouTuber MegaLag released a video essay claiming how Honey, a PayPal-owned browser extension, makes money by replacing creators’ affiliate marketing links with its own, thus gleaning a share of affiliate revenue that would otherwise go to the creators themselves. A Honey representative did not respond to a request for comment.

Since December, the Honey scandal has become something of a cause célèbre within the YouTube community, in part due to the fact that prominent creators such as James “MrBeast” Donaldson and Marques “MKBHD” Brownlee had previously promoted the service in sponsored videos. On Jan. 2, legal YouTubers such as Devin “LegalEagle” Stone initiated a class-action lawsuit against the company.

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The romantic’s guide to esports in 2025

After spending much of 2024 recovering from a down period, esports industry executives are stepping on the gas in anticipation of a growth year in 2025.

In 2023, advertisers and investors alike jumped ship from competitive gaming, leading to the so-called esports winter, a period in which esports organizations consolidated or pivoted to new business models in order to stay afloat. Over the past 12 months, however, the industry has recovered, in part thanks to brands coming back into the space, as well as the updated revenue share programs created by the publishers of popular esports games.

Emboldened by the success of new major esports events such as the Esports World Cup — and by an influx of investment by the Saudi Arabian government — esports industry leaders are projecting confidence going into 2025. Here’s a look into the best-case scenario for competitive gaming in the new year.

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The four trends to watch in the 2025 creator economy

The creator economy is gearing up for significant change over the next year — from the rise of AI and creator-founded businesses to the growth of long-term brand partnerships and embrace of long-form content.

As a whole, the creator economy continues to significantly transform, moving beyond simple influencer marketing to a more complex and integrated ecosystem. All signs point to the maturation of influencer marketing, as brands and creators move toward long-term brand ambassador programs replacing one-off influencer collaborations.

As more business opportunities emerge for creators, the industry is also seeing an increase in entrepreneurial opportunities for them — whether it’s starting their own brands and storefronts to hiring talent agents as they scale. By the start of the year, there may be a potential shakeup in the social media landscape as TikTok nears its ban-or-sale deadline.

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CES Briefing: A Q&A with Stagwell’s Mark Penn & the streaming ad data disconnect

This edition of the daily CES Briefing features an interview with Stagwell’s Mark Penn about the landscape for agencies and a recap of a session from OpenAP’s Audience Summit on the disconnect with streaming ad data.

10 Questions with Stagwell’s Mark Penn

AI is one backdrop for this year’s Consumer Electronics Show. But the Omnicom-Interpublic Group merger is another, particularly for the advertisers and agencies in attendance, such as Stagwell, which has been billing itself as a challenger to the incumbent agency holding companies. 

On Tuesday, Digiday sat down with Stagwell CEO and chairman Mark Penn to hear how the Omnicom-IPG merger is coloring his company’s conversations with clients, what Stagwell is up to with its own recent M&A activity and what the potential TikTok ban and agentic AI era mean for advertisers.

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Mars Petcare is testing direct SSP buying for CTV ads

For most advertisers, programmatic advertising is a one-stop shop: log into a demand-side platform (DSP), place your bids and call it a day. 

Mars Petcare, however, is doing things differently.

When it comes to CTV, it’s using a supply-side platform — the tool publishers normally use to manage ad sales — to buy ads directly, skipping the usual DSP route altogether. 

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Netflix’s NFL debut capped a year of live sports tipping points for advertisers and streamers

Netflix’s Christmas Day NFL coverage was a hit among viewers and advertisers. Its two holiday games each drew an average of 26.5 million U.S. viewers, according to the Nielsen Big Data + Panel, while ad inventory sold out weeks in advance.

In the short term, that performance will defuse industry concerns over the service’s ability to host major sporting moments, following its glitchy telecast of the Jake Paul and Mike Tyson fight in November.

“They proved that they can handle the NFL,” said Adam Schwartz, svp, director of video investment, sports at media agency Horizon Media.

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Omnicom Media Group and Roku partner on viewer search data, wrapping the holdco’s CES moves

Wrapping up its search-related string of partner deals announced at CES this week, Digiday has learned that Omnicom Media Group has secured access to Roku’s viewer searches on the streaming platform in order to help guide clients better fine-tune their investments and messaging across the CTV space.  

As with all its other partnerships this week — with Google, with Amazon Ads and with TikTok — Omni, the parent company’s central operating platform, will play a major role in the first-to-market deal. Brand-specific audiences created within Omni get sent to Roku’s clean room to get layered with Roku’s anonymized and aggregated search data. It includes data on the most searched programs, content categories, genres and performers. 

Say a consumer searches for Hugh Jackman. Those results will likely yield as much song-and-dance films like The Greatest Showman or time-travel works like Kate & Leopold as it will Wolverine films. That immediately opens the door to insights that can inform spend and content decisioning from sponsorships, tailored creative messaging or even contextual optimization. 

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Media Briefing: What media execs are prioritizing in 2025

This week’s Media Briefing hones in on the business areas that publishing execs say they will prioritize this year – and what they are leaving behind in 2024.

  • Media execs focused on growing engagement, subscriptions, direct ad revenue and reach
  • Meta is bringing back political content, Time staffers are concerned about coziness with Trump and more

2025 look-ahead

This year, media companies will focus on growing engagement, subscriptions, reach and direct ad revenue, according to 16 publishing execs.

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Meta follows Musk’s lead on censorship — but ad industry keeps its distance from panic

Meta is borrowing a page from Elon Musk’s X on free speech and censorship, but advertisers aren’t hitting the panic button — yet. 

For now, they’ve brushed off Meta’s decision to scrap its U.S. fact-checking program in favor of a community notes system reminiscent of X’s and to loosen restrictions on contentious topics like immigration and gender identity. 

Instead, marketers are in wait-and see mode, hoping for clearer guidance on what content Meta will still police. So far, CEO Mark Zuckerberg has offered them little beyond vague assurances, leaving the details up in the air.

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As social fragmentation continues, marketers rewrite the social playbook

If anything is clear for 2025, it’s that the cracks in an already fragmented social media landscape are only getting deeper. This year, marketers might be willing to slowly walk away.

“The social media landscape of 2025 will be a difficult place for brands to navigate, harder to monitor, and therefore less appealing to sink resources into,” Stephen Faulkner, director of research and analytics at global creative collective Forsman & Bodenfors New York, said in an emailed statement to Digiday.

Still yet in 2025, social ad spend is expected to continue to climb, reaching more than $82 billion, significantly up from the $75 billion forecasted for 2024, according to Statista. As expected, Facebook is likely to take the lion’s share of that spend, more than 80%, per Statista, leaving competitors like TikTok and Pinterest, and newcomers like Bluesky and Lemon8, facing off for remaining ad dollars. So even if there are more dollars, that spend will likely be more dispersed than ever.

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The state of AI: Where WPP, R/GA, IPG and other marketers stand in 2025

Generative AI was a big part of marketing discussions throughout 2024, as brands and agencies became eager to invest in AI tools to do everything from creating internal workflow efficiencies to producing consumer-facing ads. These discussions will continue into 2025, and a lot of the industry hype around the technology revolves around the potential for it to make marketers’ jobs easier, faster and more efficient. But some industry experts say there’s a risk of over-relying on automated ad creation.

Another factor in the AI picture that will carry into the new year is the prospect of AI-generated or altered content being labeled as such. Marketers are hesitant to see “made with AI” labels slapped across their creative campaigns, as such a label doesn’t differentiate between content completely generated by AI or content in which AI tools were simply used to help during the creation process — despite the fact that those are two different things.

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Future of TV Briefing: The top trends and developments that will shape the future of TV in 2025

This week’s Future of TV Briefing looks at some of the top trends and developments to keep an eye on in 2025.

  • The year-in-preview
  • Honey’s boo boo
  • Netflix’s newest sports deal, Google’s tracking change, Hollywood’s hard times and more

The year-in-preview

If 2024 felt less monumental than recent years when it comes to the TV, streaming and digital video industry, that may be because its ultimate legacy will be to serve as preamble to what may be an especially significant year.

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CES Briefing: Ad industry peeks at the ‘agentic’ era & confronts low-quality ad experiences

This edition of the daily CES Briefing looks at how the agentic era of AI looms over CES and then recaps a session that highlights the underlying issue of everything becoming an ad network.

The artificial intelligence age is passing into the so-called “agentic” era, in which large language models power tools that can take actions on people’s behalf, like booking a full trip itinerary. So of course this temporal shift would show up at the Consumer Electronics Show taking place in Las Vegas this week.

As with the agentic era overall, its presence at CES has still been pretty nascent as of Monday, technically the day before CES officially kicks off. 

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Yahoo places curation at the center of its CES pitch

Yahoo has entered ad tech’s curation fray, focusing on supply-side intelligence tie-ups amid a host of partnership announcements as part of its Consumer Electronic Show activity.  

It’s a positioning it hopes will differentiate it from rival demand-side platforms, such as The Trade Desk, claiming its approach can help simplify the growing complexity of the programmatic ecosystem. 

In particular, Yahoo claims it will help sophisticated advertisers manage transparency challenges and supply path optimization with CTV — an intuitive key topic of conversation at CES — while granting them more control.  

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Omnicom Media Group expands its TikTok relationship to include search keyword access

TikTok may be facing a potential existential crisis here in the U.S., as a Jan. 19 deadline approaches which could possibly see it shut down or sold to another company.

But that’s not stopping Omnicom Media Group from expanding its partnership with the popular social video platform, as the holding company focuses on a series of search-related moves during CES this week. 

Does Omnicom Media Group know something about TikTok’s future that the rest of the world seemingly doesn’t? If so, it’s not saying, as OMG executives declined to comment on TikTok’s impending status, except for chief product officer Megan Pagliuca acknowledging the agency network is “closely monitoring the situation. The way we’re working with them is business as usual. The consumers are still there.” 

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