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Shoppers are ditching Target after its DEI waffling and more are choosing Costco

Costco and Target stores.
Costco and Target have long made corporate social responsibility a big part of their brand identities, but they have recently handled their DEI policies differently.

Talia Lakritz/BI (Costco); Paul Weaver/SOPA Images/LightRocket via Getty Images (Target)

  • Target and Costco have responded in different ways to the changing politics around DEI.
  • A recent survey indicates some customer foot traffic and market share has shifted from Target to Costco.
  • Meanwhile Walmart β€” which hasn't made DEI a big part of its brand β€” has performed consistently.

The backlash to the backlash over DEI is starting to show up at Target and Costco.

While both retailers have long made so-called corporate social responsibility a big part of their brand identities, they responded in remarkably different ways regarding DEI policies in the face of a second Donald Trump presidency.

In January, Target said it was scrapping some of its DEI-related programs, while Costco's shareholders successfully defended theirs against an activist shareholder proposal.

Now, a new survey from consumer analytics firm Numerator finds customer foot traffic and market share have shifted from Target to Costco, particularly among shoppers who say DEI is important.

In terms of year-over-year visits, the firm said Target has seen nearly 5 million fewer shopping trips during the four weeks ending on February 9. By contrast, Costco saw nearly 7.7 million more visits during the same period.

Neither company immediately responded to a request for comment from Business Insider.

While Numerator said the changes "may be linked" to the companies' respective DEI stances, a number of other factors, such as persistently high consumer prices and the availability of eggs, may have contributed to the shifting market share between the two retailers.

Still, the shifts were most pronounced among Black and Hispanic/Latino households β€” and especially during the first week of February. In particular, Numerator said that Hispanic or Latino households drove more than a third of Costco's gains, nearly twice the rate that would be expected based on demographic representation alone.

Meanwhile, Walmart β€” which never made DEI a big part of its brand identity β€” saw relatively consistent performance during the same four-week window, even though it scaled back some of its DEI efforts late last year.

Additionally, Numerator found that frequent Walmart shoppers are generally less concerned with DEI and social justice issues than frequent Target shoppers.

The numbers suggest that being known for one position and then changing course could push some customers away.

"That kind of seesawing back and forth and saying one thing and doing another, that's what gets brands like Target in trouble," Collage Group's chief insights officer, David Albert, recently told Business Insider.

"We've seen here, especially with Target, is that they've eroded that trust because they're not doing what they say and they don't say what they do," Albert said.

Read the original article on Business Insider

Add Australia to the list of countries where Tesla sales are sliding

Elon Musk standing
Elon Musk is CEO of Tesla.

Kayla Bartkowski/Getty Images

  • Tesla sales in Australia fell 71% in February compared with the same month last year.
  • The drop comes as the country also experienced Tesla-related vandalism incidents.
  • European countries and China reported declines in Tesla sales last month.

Tesla sales are sliding in another market.

Elon Musk's automaker sold 1,592 vehicles in Australia last month, down from 5,665 in February 2024 β€”Β a 71% decline, per figures from the Electric Vehicle Council.

Rival Polestar also suffered a decline of 11% last month, selling 125 vehicles.

The decline for Tesla comes amid vandalism aimed at Musk. A Tesla store in Hobart, the capital of Tasmania, was vandalized with graffiti including "Down with DOGE," news.com.au reported this week.

Tesla and Musk protests have taken place in a number of US cities, with some of them leading to vandalism and arrests. Anti-Tesla boycott attempts have also taken place in Portugal and the UK.

Australia joins a number of European countries reporting declines in Tesla sales. Tesla's February total in Germany fell 76% year-on-year, despite overall EV sales rising about 31%. Tesla sales in the country also fell in January amid Musk's endorsement of the far-right AfD party.

Tesla sales declined more than 40% year-on-year in Norway, Denmark, and Sweden last month, with a 26% slide in France.

Sales of Teslas manufactured in China fell 49% year on year in February to their lowest number since August 2022. Tesla's Chinese rival BYD posted a 90% increase the same month.

Tesla stock has had a rollercoaster ride this year, plunging 15% on Monday before regaining some ground on Wednesday to be about 34% lower this year.

As Tesla grapples with a slumping stock price and declining sales, some investors have expressed concerns that Musk's increased political involvement may be contributing to its struggles. However, some analysts have told BI that stock volatility is normal for the company, and some of the headwinds were expected.

Tesla warned there would be lost production time as plants retool for the Model Y refresh.

The model lineup is aging and increasingly showing up in the used car market. Some potential buyers may also be waiting for Tesla's cheaper EV to arrive later this later.

Read the original article on Business Insider

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