Agencies create specialist units to help marketers’ solve for AI search gatekeepers
Rising demand among marketers for AI search expertise is driving more agencies to create specialist units intended to help clients navigate the tech and its impact on consumer habits.
In recent months media shops like Jellyfish, Wpromote and Kepler have each launched or expanded AI search services that offer clients a means of partially gauging how applications like ChatGPT and Gemini represent and understand their brands.
Among the advertisers attempting to measure the “share of model” (as opposed to their share of market) within large language models (LLMs) is consumer pharmaceutical firm Haleon. The company is currently testing how Meta’s Llama model represents its Advil and Emergen-C brands in user-generated search results.
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