Commerce media is having a moment — and with a market expected to exceed $112 billion in 2025, according to the Winterberry Group, it’s easy to see why. But people keep mixing up retail media and connected commerce, casually swapping one buzzword for the other. They share some DNA, but conflating them is like mistaking the cashier for the entire store.

Here’s why commerce media is its own beast, and how marketers are finally waking up to it. 

WTF is connected commerce?

Connected commerce is the holy grail of seamless shopping, blending online and offline experiences so shoppers can browse and buy wherever they are. Think of it as a fully integrated ecosystem: tying together everything happening on the retailer’s site or app with the behind-the-scenes data and tech driving transactions, then layering that into the in-store experience right down to the cooler screens and promotional offers.

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Away from headlines discussing the fissures between government and Big Tech, particularly those with a trans-Atlantic bent, representatives of the digital ad industry are attempting to woo policymakers by underlining their economic impact on the region.

Google is poised to face fresh charges, this time for breaching the EU’s Digital Markets Act. The news comes hot on the heels of antitrust authorities in Germany investigating Apple’s App Tracking Transparency (ATT) framework. Both investigations’ primary concern is whether Apple and Google’s policies favor their own technologies over those of third parties. 

In Germany, authorities have asked if Apple’s ATT treats third-party data differently from its own, granting itself advantages in the ad market while enforcing stricter restrictions on competitors. Meanwhile, the pan-European investigation will reportedly probe if it favors its vertical search engines, such as Google Shopping, Google Flights, and Google Hotels, over rivals.

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Podcast subscription businesses are maturing. As podcasters continue to develop this revenue stream, they face a challenge that publishers have grappled with for years: churn.

It was a topic that came up at last week’s On Air Fest podcast business summit. More podcast subscription offerings are hitting annual milestones, meaning more data is coming in, and podcasters can start tracking how many subscribers they’re able to retain year over year.

Churn is “certainly becoming an increasing priority, particularly for some of our longer-lived subscriptions,” said David Stern, founder and CEO at Supporting Cast, Slate Group’s podcast subscription hosting business.

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Liner, a South Korean AI search engine, has been testing ads in the U.S. and Europe using a traditional cost-per-click model. But unlike Perplexity, which is working to attract advertisers with a cost-per-mille (CPM) model, Liner thinks CPC is more measurable.

The company is testing three formats: ads that show up above and below an AI-generated answer and another ad format called “generative ads” that shows up within an answer. Tests for ads began last year in the U.S., with generated ad tests since earlier this year.

“We had this kind of hypothesis,” Liner founder and CEO Luke Kim told Digiday. “In digital ads, there are search ads and display ads. Search ads are a good business because the conversion rate is high. Display ads are a good business because it has a lot of impressions and a lot of views because you can put banners anywhere. Maybe we can create some kind of third category, which is AI search ads.”

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There’s been no shortage of headlines in the last year detailing how X (formerly Twitter), under current owner Elon Musk and CEO Linda Yaccarino, has had a fraught relationship with the advertising industry — sometimes resulting in legal swings taken at some of its players. 

Market research firm Forrester on Tuesday issued guidance to its clients on how advertisers ought to handle the pressures exerted by X, in a blog post authored by analysts Jay Pattisall and Kelsey Chickering. Titled “X-tortion: How Advertisers Are Losing Control Of Media Choice,” the analysts recommend three steps advertisers should take to maintain as much control in any such situation: 

• Lean into non-binding advertising commitments with X
• Explore principal media solutions for X upfront deals
• Require X to meet media performance thresholds

Pattisall said the post is meant to help with efforts advertisers have already put to work. “My understanding is that many advertisers and agencies have been quietly working in this direction,” he told Digiday. “So anything that we’re recommending is not to contradict that, but rather to support that.”

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Tina Iannacchino, vp of publisher partnerships, North America, Seedtag

As consumers shift from traditional cable to on-demand streaming services, advertisers can reach and engage targeted audiences more effectively than previously possible. However, the challenges of disparate log-level data and inconsistent data-sharing practices have stymied the potential of CTV. To fully unlock the power of CTV, stakeholders must embrace a more unified approach to data sharing and integration.

CTV advertising provides vast optimization, but only when data is shared effectively

The growth of CTV presents significant opportunities for advertisers, particularly in terms of economies of scale and attention. Advertisers can optimize their reach and efficiency by locating audiences across multiple types of inventory within the CTV ecosystem. However, this is only possible if data is shared effectively across platforms — the industry should create a standard to ensure this becomes the case. 

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In the midst of the retail media network boom over the past two years, retailers including Walmart, Amazon and Target, have increasingly started trying to monetize their creator networks and affiliate programs, according to six agency retail media executives Digiday spoke with for this piece. RMN execs see those monetization efforts as a play to take in more ad revenue, especially the brand marketing dollars retailers have spent the last year vying for.

These tactics are formalizing their respective influencer programs as the demand for influencer marketing grows — even as RMNs still face challenges in incremental measurement. Notably, influencer marketing has become a vital part of the media mix with marketing spend in the U.S. influencer marketing ecosystem expected to reach $9.29 billion this year, per eMarketer.

“The impact creators and influencers are having on marketing strategies can’t be ignored, and retail media networks are well aware of the potential,” David MacDonald, evp and head of retail and commerce experience at marketing agency Razorfish, said in an emailed statement to Digiday.

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Despite all the fragmentation in the space, despite the political uncertainty, despite the inconsistent and ever-changing algorithms, social media remains an irreplaceable piece of brands’ and retailers’ marketing strategies. And within those strategies, Meta’s Facebook and Instagram platforms remain the examples of social marketing success.

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Two years after YouTube launched the YouTube Shorts revenue share program in February 2023, creators are finding that their payouts for short-form content are still dwarfed by the ad revenue they can glean from long-form videos.

Six creators who have traditionally focused on long-form content told Digiday that their RPMs (revenue earned per 1,000 views) for YouTube Shorts were consistently beneath $0.20, compared to average RPMs of between $3 and $6 for their long-form content. It’s worth noting that long-form YouTube videos can carry multiple ads, which would help to boost a video’s RPM, whereas YouTube Shorts revenue is shared among creators based on viewership.

“This month, I had an idea for a long-form video, worked on it all night, and after being live for one week, it had made more money than an entire months’ worth of shorts,” said the “Magic: The Gathering” video creator Maldhound, who asked to keep his real name private to protect his personal information. He told Digiday that his average RPM for 20-to-30-minute long-form videos was roughly $5.50, compared to an average RPM of $0.18 for Shorts.

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In January, the U.S. Federal Trade Commission finalized an updated version of the Children’s Online Privacy Protection Act. And for as much attention as the update may have received, it probably merits more.

“It is a big deal. And I think because there’s been so much other activity in the news, people haven’t really paid attention to it,” Debbie Reynolds, a privacy expert and founder, CEO and chief data privacy officer at Debbie Reynolds Consulting, said on the latest Digiday Podcast episode.

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Marketers have begun to turn back toward brand-building strategies in recent months. But that doesn’t mean they’re totally abandoning the ideas underpinning performance marketing.

One sign that’s the case is the rise of alt-measurement companies like System1, iSpot and EDO, each of which offers solutions that promise to help marketers track the impact of brand creative. Their testing solutions are used to optimize — and ultimately justify — the media and creative budgets put aside by advertisers for TV tentpole events like the Super Bowl.

Despite the turn back toward “market-leading creative” by brands such as Kimberly-Clark and Nike, marketing budgets across the industry have shrunk in recent years. Gartner’s 2024 CMO survey found that on average, marketing budgets represented 7.7% of overall company revenue, down from 10.5% in 2019. In short, marketers are pursuing brand-building strategies with weaker hands than they’ve had in previous years.

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Today (Feb. 25) marks the half-way point of the 75-day extension TikTok was afforded by President Trump.

While a lot’s happened over the past month, the entertainment platform still doesn’t seem any closer to knowing its fate in the U.S.

Which is why Digiday has checked in on the platform to see exactly where it’s at right now, with just 37 days left to go until the deadline.

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The marketing playbook continues to be rewritten. In an increasingly fragmented cultural landscape, that reevaluation is coming to celebrity partnerships which has marketers rethinking who they partner with and how.

Take Nike’s new partnership with Kim Kardashian, on a new women’s activewear brand called NikeSkims. The New York Times’ likened it to that of Michael Jordan and Nike, which long has been seen as the creme de la creme of brand partnerships and celebrity endorsements as it allowed Nike to not only enter a new market (basketball) but to cement its brand within culture. Could Kardashian’s shape wear brand be the next?

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This State of the Industry report, sponsored by NCSolutions, explores how brands and agencies use purchase data and other rich signals to target audiences and engage them with relevant and effective messaging.

Facing increased competition for consumer attention and rising costs of digital advertising, CPG marketers are maximizing campaign performance by leveraging data-driven insights to effectively deliver personalized and relevant messaging.

In this new State of the Industry report, Digiday and NCSolutions surveyed 90 brand and agency professionals to evaluate how data is strategically used throughout the sales funnel and across various channels and formats. Our respondents work across several industries, including retail, beauty, food/grocery and healthcare.

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Amazon’s influence is pulling streaming ad costs downward.

Right now, ad buyers are paying around $40 to reach a thousand viewers on Prime Video, about the same as on Netflix. Whether that holds for the rest of the year is anyone’s guess, but Amazon’s impact on ad pricing is already undeniable.

“Regarding video CPMs, the average for 2024 was close to $40 on Amazon Prime,” said Robert Kurtz, group vp of search media solutions at Basis Technologies. “This is comparable to Netflix, but Disney+ was a significant percentage higher than Amazon Prime.” 

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Changing habits among search engine users have begun to take a toll on the biggest players in the search space — namely Google.

The tech giant still enjoys an enormous chunk of the search market — 89%, October through December in 2024, according to an estimate from Statcounter — but that’s the lowest its share has been in a decade.

Because the tech giant has been synonymous with search, it’s the player with the most to lose, but advertisers need to find new productive ways to reach consumers too.

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Last year, Snapchat started laying the foundations to make Snapchat more accessible to small- to medium-sized businesses (SMBs), with the goal of creating a more consistent, sustainable and diverse ad revenue stream. And so far, the strategy appears to be paying off, according to the company’s recent earnings call.

With a big year ahead to prove these investments were, and continue to be, the right ones for Snapchat to make, Digiday caught up with Snap’s vp of SMB and mid-market executive Sid Malhotra, to get the lowdown on how important SMBs are to Snapchat’s overall ad revenue stream, what the platform can offer advertisers that its platform peers can’t, and what prevented advertisers from giving the company a proper chance — until now.

This interview has been lightly edited and condensed for clarity.

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Last week, the Federal Trade Commission announced a new public inquiry to investigate whether online platforms have censored users based on speech or affiliation — and if any actions break any laws.

In its announcement, the FTC said technology companies could use “confusing or unpredictable internal procedures” to cut off users with limited ability to appeal decisions. The agency also invited companies and individuals to submit commentary during the three-month public commentary period while encouraging users who have been “banned, shadow banned, demonetized or otherwise censored.”

“Tech firms should not be bullying their users,” Andrew Ferguson, the FTC’s chair appointed by President Donald Trump, said in a statement. “This inquiry will help the FTC better understand how these firms may have violated the law by silencing and intimidating Americans for speaking their minds.”

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Marketers can’t just check the influencer box on a campaign these days — it’s not enough to have influencers in the mix. Brands need the right influencers for them.

That’s what Black-owned digital media network Culture Genesis has been pitching to brands: A targeted, engaged audience through a network of multicultural and Black creators that are already successful on YouTube. Creators like YouTuber LaLa Milan (422K YouTube subscribers and 3.9 million Instagram followers) and streamer Kai Cenat (with 12 million YouTube subscribers and 13 million Instagram followers) work with Culture Genesis; the agency’s creators make content for brands like Ford and Dove. Now the company hopes it can replicate that growth in its creator strategy with the launch of a new content network dedicated to South Asian creators, called HYPHEN8.

“We are copy pasting … from Culture Genesis, where you’ll see that they follow this exact pattern,” said Joey Mullick, partner at Skara Ventures, an investor of Culture Genesis. (Sean Kilbane, current chief strategy officer at Skara, will also serve as the network’s interim CEO.)

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Although it’s safe to predict that a good portion of the expected crush of mergers and acquisitions in the agency landscape will happen in the U.S., recent signals point toward consolidation and scale-seeking on a global level.

And not just by the major holding companies either — although last week brought news that Publicis bought a Brazilian influencer marketing firm (see Antoinette Siu’s story below in Speed Reading) while Havas bought an Argentinian creative shop.

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