Sonos ousts executive blamed for rushing botched app update
A day after announcing that CEO Patrick Spence is departing the company, Sonos revealed that chief product officer Maxime Bouvat-Merlin is also leaving. Bouvat-Merlin had the role since 2023.
As first reported by Bloomberg, Sonos will not fill the chief product officer role. Instead, Tom Conrad, the interim CEO Sonos announced yesterday, will take on the role's responsibilities. In an email to staff cited by Bloomberg (you can read the letter in its entirety at The Verge), Conrad explained:
With my stepping in as CEO, the board, Max, and I have agreed that my background makes the chief product officer role redundant. Therefore, Maxβs role is being eliminated and the product organization will report directly to me. Iβve asked Max to advise me over the next period to ensure a smooth transition and I am grateful that heβs agreed to do that.
In May, Sonos released an update to its app that led to customers, many of them long-time users, revolting over broken features, like accessibility capabilities and the ability to set timers. Sonos expects that remedying the app and Sonos' reputation will cost it at least $20 million to $30 million.Β